About this role
<p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><strong><span style="color:#030037">Want to know how a leading workplace experience and facility management company is powered by technology?</span></strong></p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">At ISS Tech Team, we create smarter workplace experiences through technology. Our Global Technology Solutions team builds digital solutions, from sensors and IoT devices to data, analytics and AI-driven capabilities, that support our</span><span style="color:#030037"> ISS A/S operations across </span><span style="color:#030037">Cleaning, Workplace, Food and Technical Services. </span></p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">With tech hubs in Copenhagen, Warsaw, and Porto, and teams collaborating across more than 30 countries, our ISS Tech team develops our digital solutions that have a real impact on both our customers and our people.</span></p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"> </p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><strong><span style="color:#030037">Location: </span></strong><span style="color:#030037">Porto, Portugal </span></p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><strong><span style="color:#030037">Work regime: </span></strong><span style="color:#030037">Hybrid </span></p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"> </p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><strong><span style="color:#030037">The Job Role as </span></strong><strong><span style="color:#030037">Integration </span></strong><strong>Business Analyst:</strong></p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">The Integration </span>Business Analyst <span style="color:#030037">supports global and country integration initiatives on the Global Integration Platform (GIP). The role focuses on business analysis, solution design, coordination with countries and project managers, and controlled delivery of integration services, acting as the link between business demand and technical implementation.</span></p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"> </p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><strong><span style="color:#030037">What will you do:</span></strong></p> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">Gather, structure, and document integration requirements from countries, business stakeholders, and project managers.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">Translate business needs into clear integration scopes and solution concepts aligned with GIP standards.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">Collaborate closely with project managers, developers, and architects to ensure shared understanding of scope, dependencies, and timelines.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">Support solution design and ensure alignment with platform, security, and architectural guidelines.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">Prepare effort estimates and cost quotations for integration design, development, and operation</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">Track scope changes and support delivery control to ensure integrations are delivered as agreed (scope, cost, quality).</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">Ensure required documentation and handover artifacts are in place for operations.</span></li> </ul> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"> </p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><strong><span style="color:#030037">Key qualifications:</span></strong></p> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">Experience in business analysis within IT or integration related environments</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">Good understanding of system integrations, APIs, and interfaces</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">Experience working in international, multi stakeholder project setups</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">Ability to create clear estimates, quotes, and structured documentation</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">Strong communication and coordination skills across business and technical teams</span></li> </ul> <p style="margin:0.0cm;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"> </p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><strong><span style="color:#030037">What ISS Offers You:</span></strong><span style="color:#030037"> </span></p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">We focus on creating an environment where you can grow and perform at your best:</span></p> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">Permanent contract.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">Competitive compensation package based on your experience, including private health insurance, including private health insurance.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">22 days of annual leave + 3 additional company days to recharge.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">Flexible working hours and a hybrid model that supports balance and collaboration.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">Continuous learning opportunities (technical and behavioural development) to support your growth.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">Modern, well-equipped office in the heart of Porto.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">Free parking for your convenience.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">Access to ISS Tech Communities to connect, learn and share knowledge.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">Free access to the company gym to support your wellbeing.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">Snacks and drinks available at the office. </span></li> </ul> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"> </p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"> </p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><strong><span style="color:#030037">Why ISS</span></strong></p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">At ISS, we are more than just a service provider of cleaning, food, workplace and technical services, we are a partner in our customers’ success. By creating exceptional service moments and transforming workplaces into spaces where employees feel valued, engaged and productive, we enhance productivity and help our customers to attract talent and grow their businesses. This begins with our own people through training, career development, and a supportive culture – empowering them to deliver outstanding service. We know that when our people thrive, they create spaces where our customers’ employees and businesses thrive too.</span></p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"> </p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><strong><span style="color:#030037">ISS is a Place to Be You.</span></strong></p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">Be who you are. Become what you want. Be part of something bigger.</span></p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">Become more. <strong>Become ISS.</strong></span></p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"> </p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><strong><span style="color:#030037">ISS seeks to BE a place of belonging and CREATE places where every person is welcomed, embraced, and valued for exactly who they are. Places where people feel safe, respected, represented, and supported as their authentic selves.</span></strong></p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="background-color:white;color:white"><strong>#hybrid</strong></span></p>