About this role
<p><strong><span style="font-size:24.0pt;font-family:verdana, geneva, sans-serif">Your Contribution:</span></strong></p> <p><span style="font-size:14.0pt;font-family:verdana, geneva, sans-serif">The Customer Service & Accounts Receivable (AR) Analyst plays a dual role in delivering exceptional customer support while managing accounts receivable processes within the SAP system. This position ensures timely processing of accurate financial records, and resolution of billing issues while maintaining strong customer relationships. </span></p> <p> </p> <p style="margin:0.0cm 0.0cm 10.0pt;line-height:115%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><strong>Customer Service Functions</strong></span></p> <ul> <li style="line-height:115%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="background-color:white;font-family:verdana, geneva, sans-serif;font-size:14.0pt">Serve as the primary point of contact for customer inquiries related to billing, payments, and account status.</span></li> <li style="line-height:115%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt;background-color:white">Support customer onboarding, including account setup and master data maintenance in SAP.</span></li> </ul> <p style="color:black;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:10.0pt;line-height:115%;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 10.0pt;line-height:115%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><strong>Accounts Receivable Functions</strong></span></p> <ul> <li style="line-height:115%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Manage assigned customer accounts to ensure timely processing of credit/debit note approval via ASG guidelines.</span></li> <li style="line-height:115%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Support month-end and year-end close activities related to AR.</span></li> </ul> <p style="margin:0.0cm 0.0cm 10.0pt;line-height:115%;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 10.0pt;line-height:115%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><strong>SAP System Responsibilities</strong></span></p> <ul> <li style="line-height:115%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">SAP FI (Financial Accounting) and SAP SD (Sales & Distribution) modules for AR and billing processes</span></li> <li style="line-height:115%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Maintain and update <strong>customer master data</strong> (billing details, payment terms, credit limits) </span></li> <li style="line-height:115%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="color:black"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Other duties and responsibilities may be required. </span> </span></li> </ul> <p style="line-height:115%;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p><span style="font-size:24.0pt;font-family:verdana, geneva, sans-serif"><strong>Your Experience & Qualifications:</strong></span></p> <ul> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">2+ years of experience in accounts receivable, collections, or customer service.</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Hands-on experience with SAP (FI/AR, SD modules required).</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Strong customer service and communication skills.</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Solid understanding of accounts receivable and accounting principles.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:14.0pt;font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Strong Excel and Microsoft Office skills.</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-size:14.0pt;line-height:115%;font-family:verdana, geneva, sans-serif">Proficiency in SAP navigation, reporting, and transactions (FBL5N, FD32, VF01 / VF04, XD01 / XD02, F.27 / F.28 Reports) Desirable.</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Ability to multitask and manage competing priorities.</span></li> </ul> <p style="font-size:14.0pt;font-family:verdana, geneva, sans-serif;margin:0.0cm 0.0cm 0.0cm 0.0px"> </p> <p><span style="font-family:verdana, geneva, sans-serif;font-size:24.0pt"><strong>Our Offer:</strong></span></p> <p><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">We will provide a collaborative environment working on exciting assignments, along with ongoing personal & career development opportunities. We encourage you to apply even if you don't meet every single requirement. You may just be the right candidate for this or other roles! After receiving your online application, the interview process will typically be, a screening call followed by Personal Interview(s). For more information about MAHLE and what a career with us looks like for you, <a href="https://www.jobs.mahle.com/greatbritain/en/about-us/">click here.</a> and to learn more about our foundation owned technology group <a href="https://www.mahle.com/en/sustainability/mahle-foundation/">click here.</a> </span></p> <p><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">#DiversityMatters with our inclusive culture, we welcome applications from all social, religious & ethnical backgrounds, disabilities both mental and physical, identities (gender) and neurodivergent people. </span></p> <p> </p> <p><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">MAHLE is not currently hiring individuals for this position who now or in the future require sponsorship for employment based non-immigrant and immigrant visas. However, as a global company, MAHLE offers many job opportunities outside of the U.S. which can be found through our employment website <a href="http://www.jobs.mahle.com/">www.jobs.mahle.com</a></span></p> <p><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">MAHLE Jobs & Career | Jobs With Opportunity to Advance MAHLE Careers</span></p> <p><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Find your job at MAHLE. Get to know this leading international supplier to the automotive industry as an employer. Shape the future, with us.</span></p><p> </p> <div style="border:2.0px solid #41b6e6"> <p> </p> <p> <b><span style="font-size:28.0px">Do you have any questions?</span></b><br> <br> [email protected] <br> </p> <p> </p> </div>