About this role
<p style="margin:0.0in;font-size:12.0pt;font-family:Aptos, serif"><span style="font-size:24.0pt;font-family:verdana, geneva, sans-serif"><strong>Your Contribution</strong></span></p> <p style="margin:0.0in;font-size:12.0pt;font-family:Aptos, serif"> </p> <p style="margin:0.0in;font-size:12.0pt;font-family:Aptos, serif"><span style="font-size:14.0pt;font-family:verdana, geneva, sans-serif">As a Technical Service Manager, you will lead technical support activities for the French market, ensuring expert assistance, high-quality documentation, and continuous improvement of our aftermarket services.</span></p> <p style="margin:0.0in;font-size:12.0pt;font-family:Aptos, serif"> </p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:14.0pt;font-family:verdana, geneva, sans-serif"><span style="font-size:14.0pt;font-family:verdana, geneva, sans-serif">Handle and resolve technical complaints while ensuring clear communication with customers.</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:14.0pt;font-family:verdana, geneva, sans-serif"><span style="font-size:14.0pt;font-family:verdana, geneva, sans-serif">Provide expert hotline support and guided troubleshooting across our product portfolio.</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:14.0pt;font-family:verdana, geneva, sans-serif"><span style="font-size:14.0pt;font-family:verdana, geneva, sans-serif">Create and maintain high‑quality technical documentation, bulletins, and internal materials.</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:14.0pt;font-family:verdana, geneva, sans-serif"><span style="font-size:14.0pt;font-family:verdana, geneva, sans-serif">Prepare and deliver technical trainings in person, online, and through digital platforms.</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:14.0pt;font-family:verdana, geneva, sans-serif"><span style="font-size:14.0pt;font-family:verdana, geneva, sans-serif">Support European projects focused on digitalization, e‑learning, and service innovation.</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:14.0pt;font-family:verdana, geneva, sans-serif"><span style="font-size:14.0pt;font-family:verdana, geneva, sans-serif">Collaborate with internal teams to monitor KPIs, share insights, and improve processes.</span></li> </ul> <p style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:14.0pt;font-family:verdana, geneva, sans-serif"> </p> <p style="margin:0.0in;font-size:12.0pt;font-family:Aptos, serif"><span style="font-size:24.0pt;font-family:verdana, geneva, sans-serif"><strong>Your Experience and Qualifications</strong></span></p> <p style="margin:0.0in;font-size:12.0pt;font-family:Aptos, serif"> </p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:14.0pt;font-family:verdana, geneva, sans-serif"><span style="font-size:14.0pt;font-family:verdana, geneva, sans-serif">Technical background (Bac+2 to Bac+5) in engineering, mechanics, or automotive technology.</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:14.0pt;font-family:verdana, geneva, sans-serif"><span style="font-size:14.0pt;font-family:verdana, geneva, sans-serif">Solid knowledge of thermal management, A/C systems, and engine mechanics; workshop experience is a plus.</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:14.0pt;font-family:verdana, geneva, sans-serif"><span style="font-size:14.0pt;font-family:verdana, geneva, sans-serif">Strong command of MS Office; SAP and digital training tools are an advantage.</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:14.0pt;font-family:verdana, geneva, sans-serif"><span style="font-size:14.0pt;font-family:verdana, geneva, sans-serif">Fluent French and professional English required; German is appreciated.</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:14.0pt;font-family:verdana, geneva, sans-serif"><span style="font-size:14.0pt;font-family:verdana, geneva, sans-serif">Excellent communication, customer orientation, analytical thinking, and ability to simplify complex topics.</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:14.0pt;font-family:verdana, geneva, sans-serif"><span style="font-size:14.0pt;font-family:verdana, geneva, sans-serif">Autonomous, well‑organized, collaborative, and adaptable in a dynamic environment.</span></li> </ul> <p style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:14.0pt;font-family:verdana, geneva, sans-serif"> </p> <p><span style="font-size:24.0pt;font-family:verdana, geneva, sans-serif"><strong>Our offer:</strong></span></p> <p> </p> <ul type="disc"> <li style="font-size:14.0pt;font-family:verdana, geneva, sans-serif"><span style="font-size:14.0pt;font-family:verdana, geneva, sans-serif">Dynamic environment</span></li> <li style="font-size:14.0pt;font-family:verdana, geneva, sans-serif"><span style="font-size:14.0pt;font-family:verdana, geneva, sans-serif">Opportunities to learn and grow in a fast-paced environment</span></li> <li style="font-size:14.0pt;font-family:verdana, geneva, sans-serif"><span style="font-size:14.0pt;font-family:verdana, geneva, sans-serif">Hybrid working model</span></li> <li style="font-size:14.0pt;font-family:verdana, geneva, sans-serif"><span style="font-size:14.0pt;font-family:verdana, geneva, sans-serif">Work in an international and intercultural environment for a large group</span></li> <li style="font-size:14.0pt;font-family:verdana, geneva, sans-serif"><span style="font-size:14.0pt;font-family:verdana, geneva, sans-serif">Attractive salary package</span></li> </ul> <p> </p> <p><span style="font-size:14.0pt;font-family:verdana, geneva, sans-serif">We invite you to APPLY NOW and send your CV in English.</span></p> <p><span style="font-size:14.0pt;font-family:verdana, geneva, sans-serif">We encourage you to apply even if you don't meet every single requirement. You may just be the right candidate for this or other roles!</span></p> <p><span style="font-size:14.0pt;font-family:verdana, geneva, sans-serif">After receiving your online application, the interview process will typically be, a screening call followed by Personal Interview(s).</span></p> <p><span style="font-size:14.0pt;font-family:verdana, geneva, sans-serif">For more information about MAHLE and what a career with us looks like for you, <a href="https://www.jobs.mahle.com/greatbritain/en/about-us/">click here</a><a href="https://www.jobs.mahle.com/greatbritain/en/about-us/">.</a> and to learn more about our foundation owned technology group <a href="https://www.mahle.com/en/sustainability/mahle-foundation/">click here.</a></span></p> <p><span style="font-size:14.0pt;font-family:verdana, geneva, sans-serif">#DiversityMatters is diverse – and we see that as a great advantage! We welcome applications with diverse experiences, backgrounds, and identities.</span></p><p> </p> <div style="border:2.0px solid #41b6e6"> <p> </p> <p> <strong><span style="font-size:28.0px">Do you have any questions?</span></strong><br> <br> [email protected] <br> </p> <p> </p> </div>