About this role
<p style="margin-top:0.0pt;margin-bottom:8.0pt;font-family:Verdana;font-size:24.0pt"><span style="font-weight:bold">Your Contribution:</span></p> <div> <p><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span>As a </span><span>Logistics Customer Service Representative </span><span>intern, you will support daily customer and logistics operations by ensuring accurate order processing, timely communication, and efficient coordination between internal teams and external customers. You will play a key role in maintaining customer satisfaction while supporting overall supply chain performance.</span><span> </span></span></p> <p> </p> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"> <p><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span>Process customer orders and ensure accuracy of order entry, scheduling, and fulfillment.</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"> <p><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span>Serve as a primary point of contact for customer inquiries, providing timely updates on order status, shipments, and issue resolution.</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"> <p><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span>Coordinate with production, warehouse, and transportation teams to ensure on-time delivery.</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"> <p><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span>Monitor and track shipments, proactively addressing delays or discrepancies.</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"> <p><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span>Maintain accurate records and support reporting on key performance metrics such as delivery performance and customer service levels.</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"> <p><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span>Assist with problem-solving activities related to order discrepancies, billing issues, and logistics challenges.</span><span> </span></span></p> </li> </ul> </div> <p style="margin-top:0.0pt;margin-bottom:8.0pt;font-family:Verdana;font-size:24.0pt"> </p> <p style="margin-top:0.0pt;margin-bottom:8.0pt;font-family:Verdana;font-size:24.0pt"><span style="font-weight:bold">Your Experience & Qualifications:</span></p> <p style="margin-top:0.0pt;margin-bottom:8.0pt;font-family:Verdana;font-size:24.0pt"> </p> <div class="ListContainerWrapper SCXW2742635 BCX8"> <div> <div> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"> <p><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span>Strong communication and customer service skills with a professional and responsive approach.</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"> <p><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span>Organized and detail-oriented with the ability to manage multiple priorities.</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"> <p><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span>Problem-solving mindset with the ability to work in a fast-paced environment.</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"> <p><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span>Experience or interest in logistics, supply chain, or customer service operations.</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"> <p><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span>Microsoft Office proficiency (Excel preferred).</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"> <p><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span>English proficiency (required).</span><span> </span></span></p> </li> </ul> </div> </div> </div> <p style="margin-top:0.0pt;margin-bottom:8.0pt;font-family:Verdana;font-size:24.0pt"> </p> <p style="margin-top:0.0pt;margin-bottom:8.0pt;font-family:Verdana;font-size:24.0pt"><span style="font-weight:bold">Our Offer:</span></p> <p style="margin-top:0.0pt;margin-bottom:8.0pt;font-family:Verdana;font-size:24.0pt"> </p> <p style="margin-top:0.0pt;margin-bottom:8.0pt;font-family:Verdana;font-size:14.0pt">We will provide a collaborative environment working on exciting assignments, along with ongoing personal & career development opportunities. We encourage you to apply even if you don't meet every single requirement. You may just be the right candidate for this or other roles! After receiving your online application, the interview process will typically be, a screening call followed by Personal Interview(s). For more information about MAHLE and what a career with us looks like for you, <a href="https://www.jobs.mahle.com/greatbritain/en/about-us/">click here.</a> and to learn more about our foundation owned technology group <a href="https://www.mahle.com/en/sustainability/mahle-foundation/">click here.</a> </p> <p style="margin-top:0.0pt;margin-bottom:8.0pt;font-family:Verdana;font-size:14.0pt">#DiversityMatters with our inclusive culture, we welcome applications from all social, religious & ethnical backgrounds, disabilities both mental and physical, identities (gender) and neurodivergent people. </p> <p style="margin-top:0.0pt;margin-bottom:8.0pt;font-family:Verdana;font-size:14.0pt">MAHLE is not currently hiring individuals for this position who now or in the future require sponsorship for employment based non-immigrant and immigrant visas. However, as a global company, MAHLE offers many job opportunities outside of the U.S. which can be found through our employment website <a href="http://www.jobs.mahle.com/">www.jobs.mahle.com</a></p> <p style="margin-top:0.0pt;margin-bottom:8.0pt;font-family:Verdana;font-size:14.0pt">MAHLE Jobs & Career | Jobs With Opportunity to Advance MAHLE Careers</p> <p style="margin-top:0.0pt;margin-bottom:8.0pt;font-family:Verdana;font-size:14.0pt">Find your job at MAHLE. Get to know this leading international supplier to the automotive industry as an employer. Shape the future, with us.</p><p> </p> <div style="border:2.0px solid #41b6e6"> <p> </p> <p> <b><span style="font-size:28.0px">Do you have any questions?</span></b><br> <br> [email protected] <br> </p> <p> </p> </div>