Now hiring

Customer Service and Distribution Leader (Limeira, BR) @ MAHLE International GmbH

Limeira, São Paulo, BROnsiteFull-time
Apply with ResuMinder

Opens on the employer's site

About this role

<div> <p><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">MAHLE Lifecycle and Mobility is the business unit specialized in spare parts and services for the aftermarket.</span></p> <p><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">It leverages expertise from original equipment series production for its established product line, along with additional competence in electrification and digitalization, supplying partners in trade, auto parts stores, and engine repair workshops.</span></p> <p><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Products developed by the MAHLE Service Solutions business segment for workshop equipment, as well as comprehensive services and tailored training offerings, complete the portfolio.</span></p> <div> <h3><span style="font-family:verdana, geneva, sans-serif;font-size:24.0pt"><strong>Your Responsibilities</strong></span></h3> <ul> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Lead the Customer Service and Distribution areas, ensuring excellence in sales order management, from order entry to customer delivery;</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Ensure that transportation, warehousing, and cargo handling operations are carried out safely, with quality, competitiveness, and compliance, supporting sustainable business growth and the achievement of strategic objectives;</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Ensure execution of the department’s Strategic Plan, meeting revenue, expense, and investment targets through efficient planning of resources and operational needs;</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Lead order backlog planning and monitoring, working closely with Commercial, Operations, and Logistics teams to ensure invoicing meets deadlines and targets;</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Identify, develop, and implement innovation, automation, and digital transformation initiatives, seeking continuous improvement in customer service, distribution, and logistics processes;</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Structure, implement, and monitor performance indicators (KPIs), promoting data-driven management and results-based decision-making;</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Monitor and control transportation operations, ensuring compliance with internal procedures, legal requirements, agreed deadlines, and service levels;</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Lead logistics optimization projects, cost reduction, and productivity improvement, identifying continuous improvement opportunities in distribution processes;</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Lead, develop, and engage the team, being responsible for performance management, training, feedback, personnel movements, and all people management processes, in compliance with company policies and applicable legislation.</span></li> </ul> <p><span style="font-family:verdana, geneva, sans-serif;font-size:24.0pt"> </span></p> <div> <h3><span style="font-family:verdana, geneva, sans-serif;font-size:24.0pt"><strong>Your Experience &amp; Qualifications</strong></span></h3> <ul> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Bachelor’s degree in Business Administration, Production Engineering, or related fields;</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Experience in Customer Service, Logistics, Distribution, and Transportation;</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Experience with logistics KPIs, transportation management, and logistics projects;</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Knowledge of export processes is a plus;</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Experience in team management and people development;</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Advanced English;</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">At least 24 months in the same role within MAHLE;</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Availability to work on-site in Limeira – SP.</span></li> </ul> <p><span style="font-family:verdana, geneva, sans-serif;font-size:24.0pt"> </span></p> <div> <h3><span style="font-family:verdana, geneva, sans-serif;font-size:24.0pt"><strong>What We Offer</strong></span></h3> <p><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">A collaborative environment working on interesting tasks, along with opportunities for personal and career development.</span></p> <p><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">We encourage you to apply even if you do not meet all requirements. You may be the right candidate for this or other roles!</span></p> </div> <p><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"> </span></p> <div> <p><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">After receiving your online application, we will screen resumes based on the required profile. You may then be contacted by HR for a brief conversation, followed by an interview with the hiring manager (via video or in person).</span></p> <p><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">For more information about MAHLE and what a career with us looks like, click here, and to learn more about our foundation and technology, click here.</span></p> <p><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">This position is part of the <em>Friends for MAHLE</em> program — help us by referring a friend!</span></p> <div> <h3><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><strong>#DiversityMatters</strong></span></h3> <p><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Our inclusive culture welcomes applications from people of all social, religious, and ethnic backgrounds, individuals with physical and mental disabilities, diverse gender identities, and neurodivergent individuals.</span></p> </div> </div> </div> </div> </div><div><span style="font-size:24.0pt"><strong><span style="font-family:verdana, geneva, sans-serif">Do you have any questions?</span></strong></span></div> <div><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"> [email protected] Please use the email address only if you have any questions. To apply, use the “apply” button and complete the application form. Any résumé sent by email will not be processed.</span></div>

Ready to apply?

Install the ResuMinder extension and we'll auto-fill the application in seconds — no rewriting.

See how your CV scores