About this role
<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Who We Are</b></H2> </div><div><p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.</span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.</span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.</span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">For more information on Singapore University of Social Sciences, please visit <a href="http://www.suss.edu.sg/">www.suss.edu.sg</a></span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:20.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>About The Job</b></H2> </div><div><p>The Assistant Manager (Accounts Receivable) is responsible for providing hands-on operational leadership to ensure continuity of Accounts Receivable invoicing functions during the maternity cover period. This role focuses on maintaining stable and accurate invoicing operations, supporting system-related activities, supervising day-to-day AR processes within established guidelines, and ensuring timely financial reporting and compliance. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:20.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>What You Will Be Doing</b></H2> </div><div><h3><span style="text-decoration:underline;font-family:arial, helvetica, sans-serif;font-size:10.0pt">Key Responsibilities: </span></h3> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Manage end-to-end invoicing processes, including invoice generation, adjustments, reversals, credit notes, and cancellations for students, sponsors, and other debtors.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Ensure timely and accurate billing in accordance with approved fee structures, sponsorship arrangements, and policies.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Maintain and monitor student and debtor master records to ensure data accuracy and completeness.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Ensure proper maintenance of billing records across the student lifecycle to support collections and reporting requirements.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Support ongoing Accounts Receivable (AR) invoicing operations within core systems (e.g. Student Information System and Finance ERP).</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Ensure continuity of invoicing processes during system changes, enhancements, or configuration updates.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Assist in resolving operational and system-related issues, including coordination with IT and external vendors where required.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Support monthly closing activities related to invoicing and AR postings, ensuring timely and accurate completion.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Review reconciliations, exception reports, and variances related to invoicing transactions.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Support the preparation of invoicing-related data for government claims and budgeting purposes.</span></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"></H2> </div><div><ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Ensure proper documentation and audit trails are maintained.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Collaborate closely with Finance, IT, and operational teams to resolve invoicing, data, and system-related issues.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Escalate complex or policy-related matters to the Accounts Receivable Manager and Finance Business Partner (FBP) where required.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Provide day-to-day guidance and oversight to AR staff within established processes and escalation protocols.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Ensure compliance with University policies, GST requirements, and applicable funding guidelines.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Support audit requirements, including preparation of schedules and responses to audit queries.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Prepare clear documentation and ensure proper handover at the end of the contract period.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Perform any other ad hoc duties as assigned.</span></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:20.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Job Requirements</b></H2> </div><div><ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Degree in Accounting, Finance, or a related discipline, with 5–8 years of relevant Accounts Receivable experience, including supervisory or team leadership responsibilities.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Proven experience managing end-to-end AR functions, including invoicing, reconciliations, month-end closing, and audit support within a structured environment.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Demonstrated ability to supervise and guide a team, ensuring accuracy, timeliness, and compliance with policies and procedures.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Hands-on experience with ERP systems such as SAP S/4HANA, with a good understanding of billing configurations, master data, and system workflows.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Familiarity with student information systems, digital payment platforms, and reconciliation tools will be an advantage.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Strong Microsoft Excel skills for data analysis, reconciliation, and reporting.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Good interpersonal and communication skills.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Customer-centric mindset with the ability to handle sensitive financial matters professionally.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Strong problem-solving skills with a continuous improvement mindset.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Well-organised with good time management skills and the ability to work under tight timelines.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Excellent team player with the ability to collaborate effectively across teams.</span></li> </ul></div></div></div>