AVP, TPM Lead (SG) @ StarHub Ltd

<div> <p><span>StarHub</span><span>, one of Singapore’s leading telecommunications providers and a steward of </span><span>national critical infrastructure</span><span><span>. </span><span>We’re</span><span> more than a telco — </span><span>we’re</span><span> evolving into a </span></span><span>cloud-first, AI-powered digital platform company</span><span> delivering secure, smart, and seamless connectivity for millions.</span><span> </span></p> </div> <div> <p><span><span>At StarHub, </span><span>you’ll</span><span>:</span></span><span> </span></p> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Drive transformation across large-scale digital and enterprise platforms that serve millions daily.</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Be part of an ambitious technology organization built on agility, accountability, and innovation.</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span><span>Collaborate across engineering, product, and business teams to orchestrate outcomes at </span><span>scale</span><span>.</span></span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Lead delivery teams that bring to life the next generation of StarHub’s digital and enterprise journeys.</span><span> </span></p> </li> </ul> </div> <div> <ul> <li><span>Shape a career with purpose — where your leadership enables impact across customers, partners, and the nation’s digital ecosystem.</span> <span> </span></li> </ul> </div> <div> <p><span><span>If you thrive on turning strategy into delivery </span><span>excellence, and</span><span> enjoy leading teams that sit at the center of technology execution, this role offers the opportunity to make a visible, organization-wide impact.</span></span><span> <br><br></span></p> <div> <p><span>We are seeking a</span><span> </span><span>Technical Project Management Lead</span><span> </span><span><span>to head the TPM function within </span><span>IS - </span><span>DBE. This role will define and uphold the delivery standards, metrics, and practices that underpin StarHub’s digital engineering model.</span></span><span> </span></p> </div> <div> <p><span>As TPM Lead, you will:</span><span> </span></p> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Manage a team of </span><span>Technical Project Managers</span><span> distributed across DXP domains.</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span><span>Partner closely with </span><span>IS Senior </span><span>leadership</span><span>, Domain </span><span>&amp; System </span><span>Owners (DOs</span><span> &amp; SOs</span><span>), Journey Solution Designers (SDs), Release Program Managers (RPMs), and Solution Architects (SAs).</span></span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Drive </span><span>predictable delivery, visibility, and quality</span><span><span> across </span><span>teams</span><span> aligned to StarHub’s consumer, enterprise, and operational journeys.</span></span><span> </span></p> </li> </ul> </div> <div> <p><span> </span><span><img style="width:auto;height:auto" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAnEAAAABCAYAAACxMPjQAAAAAXNSR0IArs4c6QAAAARnQU1BAACxjwv8YQUAAAAJcEhZcwAADsMAAA7DAcdvqGQAAAAaSURBVEhL7cEBDQAAAMKg909tDjcgAADe1AAJxQABxzim4gAAAABJRU5ErkJggg==" alt="Shape"></span><span> </span></p> </div> <div> <p><span>Key Responsibilities</span><span> </span></p> </div> <div> <p><span><span>Delivery </span><span>Leadership</span></span><span> </span></p> </div> <div> <ul style="list-style-type:disc"> <li> <p><span><span>Lead and mentor a team of TPMs across multiple domains to drive </span><span>either (a) </span><span>agile, DevOps-based </span><span>or (b) waterfall-based </span><span>delivery excellence</span></span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span><span>Define and </span><span>maintain</span><span> a standardized delivery governance framework — covering sprint cadence, backlog hygiene, dependency tracking, and reporting.</span></span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Oversee delivery execution across DXP domains, ensuring commitments are met with predictable outcomes.</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span><span>Lead</span><span> </span><span>monthly </span><span>delivery</span><span> health reviews</span><span>, highlighting key risks, capacity challenges, and improvement opportunities.</span></span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Partner with Domain Owners (DXP) and Journey SDs (DBE) to balance Product, Tech Debt, and Technical Campaign backlogs across teams.</span><span> </span></p> </li> </ul> </div> <div> <p><span> </span></p> </div> <div> <p><span><span>C</span><span>ross-Domain Coordination &amp; Governance</span></span><span> </span></p> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Act as the </span><span>central delivery integrator</span><span> across DBE, ensuring synchronization between journeys, domains, and releases.</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Collaborate with </span><span>Release Program Managers (RPMs)</span><span> to ensure alignment of delivery and release plans.</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span><span>Establish and </span><span>maintain</span><span> a </span></span><span>cross-domain dependency management framework</span><span> with clear escalation paths.</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Monitor delivery performance metrics (velocity, predictability, throughput) and drive corrective actions where needed.</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Drive adoption of continuous improvement practices across all DXP squads.</span><span> </span></p> </li> </ul> </div> <div> <p><span> </span></p> </div> <div> <p><span><span>P</span><span>eople Management &amp; Capability Development</span></span><span> </span></p> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Coach and mentor TPMs, supporting their career development, skills growth, and performance reviews.</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Foster a culture of proactive communication, accountability, and continuous learning across the TPM community.</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span><span>Lead training sessions or playbook initiatives to strengthen agile </span><span>delivery</span><span> maturity, tooling </span><span>proficiency</span><span>, and reporting discipline.</span></span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span><span>Identify</span><span> and recruit high-performing TPM talent aligned to StarHub’s transformation roadmap.</span></span><span> </span></p> </li> </ul> </div> <div> <p><span> </span></p> </div> <div> <p><span>Stakeholder Engagement &amp; Communication</span><span> </span></p> </div> <div> <ul style="list-style-type:disc"> <li> <p><span><span>Serve as a trusted partner to senior engineering, business, and architecture leaders — ensuring transparency on </span><span>delivery</span><span> health and execution status.</span></span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span><span>Communicate program-level risks, trade-offs, and delivery </span><span>decisions clearly</span><span> to executive stakeholders.</span></span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Represent the TPM function in enterprise forums, transformation reviews, and cross-functional working groups.</span><span> </span></p> </li> </ul> </div> <div> <p><span> </span><span><img style="width:auto;height:auto" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAnEAAAABCAYAAACxMPjQAAAAAXNSR0IArs4c6QAAAARnQU1BAACxjwv8YQUAAAAJcEhZcwAADsMAAA7DAcdvqGQAAAAaSURBVEhL7cEBDQAAAMKg909tDjcgAADe1AAJxQABxzim4gAAAABJRU5ErkJggg==" alt="Shape"></span><span> </span></p> </div> <div> <p><span>Requirements &amp; Qualifications</span><span> </span></p> </div> <div> <p><span>Education &amp; Certifications</span><span> </span></p> </div> <div> <ul style="list-style-type:disc"> <li> <p><span><span>Bachelor’s degree in computer science</span><span>, </span><span>Engineering, or </span><span>Information Systems.</span></span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span><span>Advanced certifications in Agile, DevOps, or Program Management (e.g., </span><span>SAFe</span><span> SPC, PMI-ACP, </span><span>PgMP</span><span>, CSM) preferred</span></span><span> </span></p> </li> </ul> </div> <div> <p><span> </span></p> </div> <div> <p><span>Experience</span><span> </span></p> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>12+ years of total experience in technology delivery, with at least 5 years in </span><span>managing project/program teams or TPM functions</span><span>.</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span><span>Proven </span><span>track record</span><span> in delivering large-scale, cross-functional software or platform programs using agile and DevOps practices.</span></span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Experience in telecommunications, cloud platforms, or enterprise-scale digital transformation preferred.</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Strong background in stakeholder management, dependency resolution, and performance reporting.</span><span> </span></p> </li> </ul> </div> <p><span> </span></p> </div>