About this role
<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Job Description</b></H2> </div><div><p>Role Mission: </p> <p>The DevOps & Application Engineer will administer current IAM and SSO application while ensuring the reliability, scalability, and security of StarHub’s cloud-native platforms. They will manage day to day operations to address business needs and will be actively involved in future implementation of IAM platform. </p> <p> </p> <p>Key Responsibilities </p> <ul> <li>Support and provide maintain current IAM and SSO systems used. </li> <li>Administrate platform and ensure system availability and robustness. </li> <li>Manage application vendors to provide timely and reliable support to business operations. </li> <li>Resolve incidents and track SLA at all levels. </li> <li>Collaborate with vendor in change requests, defect fixing and security vulnerabilities remediation. </li> <li>Work with cross domains teams and stakeholders in ensuring system security compliance. </li> <li>Establish observability with Splunk, Prometheus, Grafana, CloudWatch, and incident-response workflows (PagerDuty). </li> <li>Author technical documentation and provide knowledge transfer to team members. </li> <li>Provide after office hour support as part of the operational needs on rotational basis. </li> </ul> <p> </p> <p> </p> <p> </p> <p>Qualifications </p> <ul> <li>Degree in Computer Science, IT, computer engineering fields or related fields or equivalent experience. </li> <li>4+ years of combined experience in systems analysis, DevOps, Cloud or Operational support within telco environments. </li> <li>Strong expertise with IAM fundamentals: SSO, MFA, RBAC, identity lifecycle and knowledge of authentication standards OAuth 2.0, OpenID Connect, SAML, LDAP </li> <li>Implemented or supported IAM integrations for enterprise or digital platforms </li> <li>Excellent analytical and problem-solving skills with strong attention to detail and ability to troubleshoot complex issues. </li> <li>Strong SQL skills and knowledge of at least 1 programming language i.e. Java. </li> <li>Solid understanding of AWS core services, IAM security, and cost-optimization practices. </li> <li>Comfortable with Linux internals, networking fundamentals, and shell scripting. </li> <li>Familiarity with Agile/DevOps methodologies, CI/CD pipelines, cloud infrastructure, and REST/SOAP APIs will be added advantage. Certification will be a plus. </li> <li>Experience working within ITSM framework and in using enterprise tools such as Jira, Confluence, Service Now </li> <li>Hands-On knowledge on Symantec SiteMinder, Symantec Directory </li> <li>Understand identity-related threats and controls </li> <li>Experience in implementing scripts or use tools to automate day to day tasks. </li> <li>Experience supporting audits and compliance requirements. </li> <li>Excellent communication, documentation, and collaboration skills. </li> </ul></div></div></div>