About this role
<p style="margin:0.0cm;font-size:11.0pt;font-family:Arial, sans-serif;line-height:107%"><strong><span style="font-size:9.5pt;line-height:107%;color:#c00000"> </span></strong></p> <p style="margin:0.0cm;font-size:11.0pt;font-family:Arial, sans-serif;line-height:107%"><a name="_Hlk152929924"></a><strong><span style="font-size:9.5pt;line-height:107%;color:mediumblue">About ST Engineering</span></strong></p> <p style="margin:0.0cm;font-size:11.0pt;font-family:Arial, sans-serif;line-height:107%"><strong><span style="font-size:9.5pt;line-height:107%"> </span></strong></p> <p style="margin:0.0cm;text-align:justify;font-size:11.0pt;font-family:Arial, sans-serif;line-height:107%"><strong><span style="font-size:9.5pt;line-height:107%">ST Engineering</span></strong><span style="font-size:9.5pt;line-height:107%"> is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.</span></p> <p style="margin:0.0cm;text-align:justify;font-size:11.0pt;font-family:Arial, sans-serif;line-height:107%"><span style="font-size:9.5pt;line-height:107%;color:black">Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5</span><span style="font-size:9.5pt;line-height:107%;color:black"> core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.</span></p> <p style="margin:0.0cm;text-align:justify;font-size:11.0pt;font-family:Arial, sans-serif;line-height:107%"><strong><span style="font-size:9.5pt;line-height:107%;color:black"> </span></strong></p> <p style="margin:0.0cm;text-align:justify;font-size:11.0pt;font-family:Arial, sans-serif;line-height:107%"><strong><span style="font-size:9.5pt;line-height:107%;color:mediumblue">About our Line of Business – eServ </span></strong></p> <p style="margin:0.0cm;text-align:justify;font-size:11.0pt;font-family:Arial, sans-serif;line-height:107%"><strong><span style="font-size:9.5pt;line-height:107%;color:#c00000"> </span></strong></p> <p style="margin:0.0cm;text-align:justify;font-size:11.0pt;font-family:Arial, sans-serif;line-height:107%"><span style="font-size:9.5pt;line-height:107%;color:black">Join us at eServ, where reliability, excellence, and ethical business practices converge to redefine Business Process Outsourcing (BPO) services. As one of Singapore's premier home-grown BPO providers, we pride ourselves on our proven track record of financial strength, reliability, and ethical conduct. We don't just offer typical BPO solutions; we are your strategic partner, committed to delivering exceptional value and bridging the gaps that hinder business growth. Our wide range of services spans finance, payroll, HR, customer care, training and development, and advisory services, all designed to address the intricate challenges that businesses encounter in today's dynamic landscape. Partner with us and experience a seamless journey towards operational excellence and sustainable growth. </span></p> <p style="margin:0.0cm;text-align:justify;font-size:11.0pt;font-family:Arial, sans-serif;line-height:107%"><strong><span style="font-size:9.5pt;line-height:107%;color:#c00000"> </span></strong></p> <p style="margin:0.0cm;text-align:justify;font-size:11.0pt;font-family:Arial, sans-serif;line-height:107%"><strong><span style="font-size:9.5pt;line-height:107%;color:mediumblue">Together, We Can Make A Significant Impact </span></strong></p> <p style="margin:0.0cm;font-size:11.0pt;font-family:Arial, sans-serif;line-height:107%"> </p> <p style="margin:0.0cm;text-align:justify;font-size:11.0pt;font-family:Arial, sans-serif;line-height:107%"><span style="font-size:9.5pt;line-height:107%;color:#1d2d3e;background-color:white">You will be entrusted with the responsibility of overseeing and driving the performance of the team, ensuring that objectives are met with the highest standards of quality and efficiency. You will serve as a key liaison between the frontline team members and management, facilitating communication, coordinating initiatives, and championing continuous improvement processes.</span></p> <p style="margin:0.0cm;text-align:justify;font-size:11.0pt;font-family:Arial, sans-serif;line-height:107%"><strong><span style="font-size:9.5pt;line-height:107%;color:#c00000"> </span></strong></p> <p style="margin:0.0cm;text-align:justify;font-size:11.0pt;font-family:Arial, sans-serif;line-height:107%"><strong><span style="font-size:9.5pt;line-height:107%;color:mediumblue">Be Part of Our Success </span></strong></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <ul style="margin-bottom:0.0cm;margin-top:0.0px" type="disc"> <li style="line-height:normal;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;font-size:11.0pt;font-family:Arial, sans-serif"><span style="font-size:9.5pt">Manage workflow and project delivery schedules to maintain seamless operation and timely execution of tasks.</span></li> <li style="line-height:normal;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;font-size:11.0pt;font-family:Arial, sans-serif"><span style="font-size:9.5pt">Collaborate closely with cross-functional teams across the organisation to support integrated service delivery and innovation.</span></li> <li style="line-height:normal;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;font-size:11.0pt;font-family:Arial, sans-serif"><span style="font-size:9.5pt">Monitor key performance indicators and implement corrective actions to optimise team productivity and service quality.</span></li> <li style="line-height:normal;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;font-size:11.0pt;font-family:Arial, sans-serif"><span style="font-size:9.5pt">Promote a culture of excellence, accountability, and professional growth aligned with the company’s values and strategic objectives.</span></li> <li style="line-height:normal;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;font-size:11.0pt;font-family:Arial, sans-serif"><span style="font-size:9.5pt">Facilitate training sessions for client and support initiatives emanating from team to enhance leadership and technical capabilities within the team.</span></li> <li style="line-height:normal;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;font-size:11.0pt;font-family:Arial, sans-serif"><span style="font-size:9.5pt">Ensure compliance with industry regulations, company policies, and security protocols related to defence and public security services.</span><span style="font-size:9.5pt"> </span></li> </ul> <p style="margin:0.0cm;text-align:justify;font-size:11.0pt;font-family:Arial, sans-serif;line-height:107%"><strong><span style="font-size:9.5pt;line-height:107%;color:black"> </span></strong></p> <p style="margin:0.0cm;text-align:justify;font-size:11.0pt;font-family:Arial, sans-serif;line-height:107%"><strong><span style="font-size:9.5pt;line-height:107%;color:mediumblue">Qualities We Value </span></strong></p> <p style="margin:0.0cm 0.0cm 0.0cm 18.0pt;line-height:115%;font-size:11.0pt;font-family:Arial, sans-serif"><span style="font-size:9.5pt;line-height:115%">The ideal candidate should possess strong leadership skills, with proven experience in managing teams within complex and regulated environments such as defence or public security sectors. A strategic thinker with excellent communication abilities and a commitment to fostering an inclusive, collaborative, and high-performance culture is essential.</span></p> <p style="margin:0.0cm 0.0cm 0.0cm 18.0pt;line-height:115%;font-size:11.0pt;font-family:Arial, sans-serif"><span style="font-size:9.5pt;line-height:115%">Excellent organisational skills, attention to detail, and the ability to adapt swiftly to evolving operational demands will be pivotal to success in this role.</span></p> <p style="margin:0.0cm 0.0cm 0.0cm 18.0pt;line-height:115%;font-size:11.0pt;font-family:Arial, sans-serif"> </p> <p style="text-align:justify;margin:0.0cm 0.0cm 8.0pt;font-size:11.0pt;font-family:Arial, sans-serif;line-height:107%"><strong><span style="font-size:9.5pt;line-height:107%;color:mediumblue">Our Commitment That Goes Beyond the Norm</span></strong></p> <ul style="list-style-type:square;margin-bottom:0.0cm;margin-top:0.0px"> <li style="text-align:justify;margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:107%;font-size:11.0pt;font-family:Arial, sans-serif"><span style="font-size:9.5pt;line-height:107%;color:black">An environment where you will be working on cutting-edge technologies and architectures.</span></li> <li style="text-align:justify;margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:107%;font-size:11.0pt;font-family:Arial, sans-serif"><span style="font-size:9.5pt;line-height:107%">Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated. </span></li> <li style="text-align:justify;margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:107%;font-size:11.0pt;font-family:Arial, sans-serif"><span style="font-size:9.5pt;line-height:107%;color:black">Meaningful work and projects that make a difference in people’s lives.</span></li> <li style="text-align:justify;margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:107%;font-size:11.0pt;font-family:Arial, sans-serif"><span style="font-size:9.5pt;line-height:107%;color:black">A fun, passionate and collaborative workplace.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;text-align:justify;line-height:107%;font-size:11.0pt;font-family:Arial, sans-serif"><span style="font-size:9.5pt;line-height:107%;color:black">Competitive remuneration and comprehensive benefits.</span></li> </ul> <p style="margin:0.0cm;text-align:justify;font-size:11.0pt;font-family:Arial, sans-serif;line-height:107%"> </p>