About this role
<p><span style="font-family:Verdana, Geneva, sans-serif">YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation.</span></p> <p> </p> <p><span style="font-family:Verdana, Geneva, sans-serif">At YASH, we’re a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth – bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future.</span></p> <p> </p> <p><b><span style="font-family:Verdana, Geneva, sans-serif">We are looking forward to hire SAP CS Professionals in the following areas :</span></b></p> <p> </p> <p>SAP CS ..Customer Service Consultant<br>Should have a minimum of 10+ years of in-depth knowledge of the SAP CS (Customer Service) module .<br>Bachelor’s degree in Computer Science or equivalent from an accredited college or university.<br>Experience of SAP S/4 HANA Rise on AWS is mandatory<br>S4 Certification will be added advantage<br>Experience on the following topics in CS module<br>working knowledge on "Oxandos 3rd Party Integration added Advantage <br>Org. Structure, CS Master Data / Supporting Doc. Types for Service, Pricing<br>Corrective Maintenance Service, Preventive Maintenance Service<br>Service Contract Management,<br>Service Monitoring and Analytics<br>Warranty Claim Management - Customer Claim Processing<br>Warranty Claim Management - Supplier Recovery Processing<br>In-House Repair (3XK)<br>Recurring Services<br>Service Order Management<br>Interaction Center Service Request Management<br>Business Process Requirement GAPs and Analysis <br>RICEF-W Objects<br>Must be proficient in handling Issues/ troubleshooting / support functions.<br>Should have experience in building the integration of SAP with applications which are non-SAP.<br>Good knowledge on ticketing tools like service now, solution Manager etc.<br>Ability to establish and maintain a high level of customer trust and confidence.<br>Excellent communication skills.<br>Ready to work in 24 x 5 support environment.</p><p> </p> <p><span style="font-family:Verdana, Geneva, sans-serif">At YASH, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning, unlearning, and relearning at a rapid pace and scale.</span></p> <p> </p> <p><b><span style="font-family:Verdana, Geneva, sans-serif">Our Hyperlearning workplace is grounded upon four principles</span></b></p> <ul> <li><span style="font-family:Verdana, Geneva, sans-serif">Flexible work arrangements, Free spirit, and emotional positivity</span></li> <li><span style="font-family:Verdana, Geneva, sans-serif">Agile self-determination, trust, transparency, and open collaboration</span></li> <li><span style="font-family:Verdana, Geneva, sans-serif">All Support needed for the realization of business goals,</span></li> <li><span style="font-family:Verdana, Geneva, sans-serif">Stable employment with a great atmosphere and ethical corporate culture</span></li> </ul>