About this role
<p><span style="font-family:Verdana, Geneva, sans-serif">YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation.</span></p> <p> </p> <p><span style="font-family:Verdana, Geneva, sans-serif">At YASH, we’re a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth – bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future.</span></p> <p> </p> <p><b><span style="font-family:Verdana, Geneva, sans-serif">We are looking forward to hire Service Now ITSM Professionals in the following areas :</span></b></p> <p> </p> <p style="margin:0.0cm 0.0cm 1.0E-4pt;font-size:10.0pt;font-family:Calibri, sans-serif"><strong>Years of Experience - 4+ years </strong></p> <p style="margin:0.0cm 0.0cm 1.0E-4pt;font-size:10.0pt;font-family:Calibri, sans-serif"><strong>Location - Pune </strong></p> <p style="margin:0.0cm 0.0cm 1.0E-4pt;font-size:10.0pt;font-family:Calibri, sans-serif"><strong>Strong understanding of monitoring & observability concepts</strong></p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:1.0E-4pt;font-size:10.0pt;font-family:Calibri, sans-serif">Hands-on with at least 2 tools:</li> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="circle"> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:1.0E-4pt;font-size:10.0pt;font-family:Calibri, sans-serif">Preferred - SCOM / AppDynamics / Datadog / New Relic/ Zabbix/ AWS CloudWatch etc.</li> </ul> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:1.0E-4pt;font-size:10.0pt;font-family:Calibri, sans-serif">Experience with <strong>event management & alert handling</strong></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:1.0E-4pt;font-size:10.0pt;font-family:Calibri, sans-serif">Strong <strong>integration experience (APIs, REST, data pipelines)</strong></li> </ul> <p style="margin:0.0cm 0.0cm 1.0E-4pt;font-size:10.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 1.0E-4pt;font-size:10.0pt;font-family:Calibri, sans-serif"><strong>ServiceNow & ITOM</strong></p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:1.0E-4pt;font-size:10.0pt;font-family:Calibri, sans-serif">Experience with:</li> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="circle"> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:1.0E-4pt;font-size:10.0pt;font-family:Calibri, sans-serif"><strong>ServiceNow Event Management</strong></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:1.0E-4pt;font-size:10.0pt;font-family:Calibri, sans-serif">ITOM (preferred but not mandatory)</li> </ul> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:1.0E-4pt;font-size:10.0pt;font-family:Calibri, sans-serif">Understanding of CMDB and CI relationships</li> </ul> <p style="margin:0.0cm 0.0cm 1.0E-4pt;font-size:10.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 1.0E-4pt;font-size:10.0pt;font-family:Calibri, sans-serif"><strong>Data & AIOps</strong></p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:1.0E-4pt;font-size:10.0pt;font-family:Calibri, sans-serif">Basic to intermediate knowledge of:</li> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="circle"> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:1.0E-4pt;font-size:10.0pt;font-family:Calibri, sans-serif"><strong>AI/ML concepts (anomaly detection, clustering, prediction)</strong></li> </ul> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:1.0E-4pt;font-size:10.0pt;font-family:Calibri, sans-serif">Exposure to:</li> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="circle"> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:1.0E-4pt;font-size:10.0pt;font-family:Calibri, sans-serif">OpenSearch / Elasticsearch</li> </ul> </ul> <p style="margin:0.0cm 0.0cm 1.0E-4pt;font-size:10.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 1.0E-4pt;font-size:10.0pt;font-family:Calibri, sans-serif"><strong>Infrastructure</strong></p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:1.0E-4pt;font-size:10.0pt;font-family:Calibri, sans-serif">Understanding of:</li> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="circle"> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:1.0E-4pt;font-size:10.0pt;font-family:Calibri, sans-serif">Linux / Windows servers</li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:1.0E-4pt;font-size:10.0pt;font-family:Calibri, sans-serif">Networking basics</li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:1.0E-4pt;font-size:10.0pt;font-family:Calibri, sans-serif">Application architectures</li> </ul> </ul><p> </p> <p><span style="font-family:Verdana, Geneva, sans-serif">At YASH, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning, unlearning, and relearning at a rapid pace and scale.</span></p> <p> </p> <p><b><span style="font-family:Verdana, Geneva, sans-serif">Our Hyperlearning workplace is grounded upon four principles</span></b></p> <ul> <li><span style="font-family:Verdana, Geneva, sans-serif">Flexible work arrangements, Free spirit, and emotional positivity</span></li> <li><span style="font-family:Verdana, Geneva, sans-serif">Agile self-determination, trust, transparency, and open collaboration</span></li> <li><span style="font-family:Verdana, Geneva, sans-serif">All Support needed for the realization of business goals,</span></li> <li><span style="font-family:Verdana, Geneva, sans-serif">Stable employment with a great atmosphere and ethical corporate culture</span></li> </ul>