About this role
<p><strong>New World Durham Street</strong></p> <p> </p> <p><strong>Checkout Supervisor – Part-Time</strong></p> <p> </p> <p>Are you a leader of people and a Customer Service superstar? Read on!</p> <p></p> <p> </p> <p>We have an exciting part-time opportunity for a passionate, energetic and customer-driven Checkout Supervisor to join our amazing Checkout team. This is a permanent part-time position where leadership or supervisory experience is essential.</p> <p> </p> <p>We have multiple part-time roles available, all roles will include a closing shift so please include your availability in your application.</p> <p> </p> <p><strong>Why Join Us?</strong></p> <p> </p> <ul> <li>Supportive Owner/Operators and a collaborative leadership team</li> <li>A strong team culture and positive working environment</li> <li>Commitment to ongoing training and development</li> </ul> <p> </p> <p>Located in the vibrant central city, our store is part of a growing community of foodies, families, tourists, and sports fans. With Te Kaha Stadium and the Metro Sports Facility now open, we’re at the heart of Christchurch’s exciting renewal.</p> <p> </p> <p>We offer a great team and store culture, full training, free onsite parking and a commitment to ongoing training. We also offer the opportunity to further develop customer service, problem-solving, and leadership skills by working alongside our management and supervising team.</p> <p> </p> <p><strong>Your day-to-day:</strong></p> <p> </p> <ul> <li>Delivering outstanding customer service and resolving customer issues</li> <li>Working with the Checkout Managers and other Supervisors to lead the Checkout team including providing feedback, coaching, training and overseeing the day-to-day operations of the Checkout department</li> <li>Completing varying tasks which may include checkout operating, packing, managing Self-Checkout lanes and Shop n Go, click and collect, Lotto, cleaning and trolleys</li> <li>Being in sole charge of the Checkout department and being responsible for opening and closing the Checkout department as required</li> </ul> <p> </p> <p><strong>What we need from you:</strong></p> <p> </p> <ul> <li>At least 1-year experience in a customer service role in a position with responsibility, people management or a Supervisory role</li> <li>A commitment to excellent customer service</li> <li>The ability to work in a busy environment effectively </li> <li>Great communication, leadership, and team-building skills</li> <li>Fantastic organization and resilience </li> <li>Holding a current LCQ and Duty Manager’s Certificate </li> </ul> <p> </p> <p>Show us how your passion and personality are the perfect fit to create a memorable shopping experience for our customers!</p> <p> </p> <p>Applications close Sunday 28th June 2026. Apply now – we review applications as they come in, so don’t delay!</p>