About this role
<p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">We are looking for talented applicants with enthusiasm, passion, positive service attitude and outstanding interpersonal and communications skills to fill this exciting position.</span></span></p> <p> </p> <ul> <li><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">17 paid statutory holidays</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Exceptional market leading benefits</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Option of MPF or ORSO retirement scheme</span></span></li> </ul> <p><br><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif"><strong>Key Accountabilities:</strong></span></span></p> <p> </p> <ul> <li><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Welcomes, advises, and supports guest enquiries and bookings of The Peninsula Spa and Fitness Centre</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Promotes and sells spa services and products to guests to maximize sales potential</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Handles scheduling of guest reservations with accuracy</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Ensures guests' spa and fitness journey is smooth from check in to check out</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Conducts daily opening and closing procedures </span></span></li> </ul> <p><br><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif"><strong>General Requirements:</strong></span></span></p> <p> </p> <ul> <li><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Related experience in luxury hotels or spa front of house or reception</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Knowledge in spa computerised booking systems is an advantage</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Excellent interpersonal and communication skills</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Fluent in spoken and written English. Good command of Cantonese or Mandarin is an advantage</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Demonstrates passion for guest care</span></span></li> </ul><style type="text/css"> .responsive { width: 100%; max-width: 550px; height: auto; } </style> <p style="text-align:center"> </p> <p style="text-align:center"><img class="responsive" src="https://performancemanager10.successfactors.com/doc/custom/hshmanagemD/PHK_General.gif"></p> <p style="text-align:center"> </p>