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Director, Wellness (Hong Kong SAR, HK, HK) @ HSH Management Services Limited

HKOnsiteFull-time
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About this role

<p><span style="">Based in the Hong Kong Corporate Office, this newly created leadership role is responsible for shaping and advancing the Group’s global wellness platform across hotels, private clubs, and integrated guest experiences. The position drives long-term strategy, commercial performance, and experiential innovation, positioning wellness as a core pillar of the Group’s brand and value proposition.</span></p> <p> </p> <ul> <li style=""><span style="">New role working for a prestigious and globally renowned hospitality group</span></li> <li style=""><span style="">The role reports directly to Senior Vice President, Operations</span></li> <li style=""><span style="">Competitive benefits including comprehensive medical coverage, retirement schemes.</span></li> </ul> <p> </p> <p><span style=""><strong>Key Accountabilities </strong></span></p> <p> </p> <ul> <li style=""><span style="">Set, own, and continuously evolve the Group’s global wellness strategy to maintain leadership in line with guest expectations, market trends, and emerging scientific developments.</span></li> <li style=""><span style="">Steward the long-term wellness operating model, ensuring scalability, adaptability, and sustained commercial relevance across the portfolio.</span></li> <li style=""><span style="">Position wellness as a core pillar of the Group’s value proposition, extending beyond spa into lifestyle, longevity, recovery, and holistic experience design.</span></li> <li style=""><span style="">Oversee the development and ongoing refinement of wellness offerings across resilience, recovery, renewal, and restoration pillars.</span></li> <li style=""><span style="">Ensure programmes are preventative, personalised, and data-informed, incorporating new insights, technologies, and evolving best practices.</span></li> <li style=""><span style="">Translate medical, longevity, and therapeutic advancements into hospitality-appropriate experiences that uphold brand credibility and trust.</span></li> <li style=""><span style="">Establish and govern global wellness standards and service frameworks, ensuring consistency while enabling controlled innovation.</span></li> <li style=""><span style="">Own wellness-related commercial performance, including revenue growth, utilisation, guest engagement, and margin sustainability.</span></li> <li style=""><span style="">Continuously assess ROI, capital deployment, and resource allocation to optimise long-term value creation.</span></li> <li style=""><span style="">Partner cross-functionally with Guest Experience, Food &amp; Beverage, Brand Marketing, and Operations to seamlessly embed wellness across the end-to-end guest journey.</span></li> </ul> <p> </p> <p><span style=""><strong>General Requirements</strong></span></p> <p> </p> <ul> <li style=""><span style="">Extensive leadership experience in wellness, hospitality, or related sectors, with a strong track record in strategy development and commercial delivery</span></li> <li style=""><span style="">Deep understanding of wellness trends, preventative health, longevity, and experience-driven hospitality</span></li> <li style=""><span style="">Proven ability to translate strategy into scalable operating models and guest-centric experiences</span></li> <li style=""><span style="">Strong commercial acumen, with experience managing P&amp;L, ROI, and investment decisions</span></li> <li style=""><span style="">Influential communicator with the ability to engage and align senior stakeholders across functions</span></li> <li style=""><span style="">Collaborative and forward-thinking mindset, with a passion for innovation and continuous improvement</span></li> <li style=""><span style="">Excellent command of English (written and spoken); additional languages are an advantage</span></li> <li style=""><span style="">Willingness to travel as required</span></li> </ul> <p> </p> <p><span style="">We are delighted to receive your CV for further consideration. The candidate must be willing to work and reside in Hong Kong.</span></p><style type="text/css">.responsive { width: 100%; max-width: 550px; height: auto; } </style> <p style="text-align:center"> </p> <p style="text-align:center"><img class="responsive" src="https://performancemanager10.successfactors.com/doc/custom/hshmanagemD/HSH_HO_benefits_Grade_A-D.gif"></p> <p style="text-align:center"> </p>

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