About this role
<p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif"><span style="color:black">We are looking for talented applicants with enthusiasm, passion, positive service attitude and outstanding interpersonal and communications skills to fill this exciting position.</span></span></span></p> <p style="text-align:justify"> </p> <ul> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">17 paid statutory holidays</span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Exceptional market leading benefits</span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Option of MPF or ORSO retirement scheme</span></span></li> </ul> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif"><b>Key Accountabilities:</b></span></span></p> <p style="text-align:justify"> </p> <ul> <li><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Inspects all guest rooms and pantry areas to ensure the highest standard of cleanliness</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Handles all requests and complaints on guest floors</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Organises and oversees daily workflow and manpower allocation to ensure smooth operation and efficiency</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Provides direction, guidance and training to Room Attendants to uphold Hotel standards</span></span></li> </ul> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif"><b>General Requirements:</b></span></span></p> <p style="text-align:justify"> </p> <ul> <li><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Minimum of 2 years' Housekeeping supervisory experience, related experience in luxury hotels is a plus</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Excellent interpersonal and communication skills</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Fluent in spoken and written English. Good command of Cantonese or Mandarin is an advantage</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Strong knowledge of hospitality services and Housekeeping operations</span></span></li> </ul> <style type="text/css"> .responsive { width: 100%; max-width: 550px; height: auto; } </style> <p style="text-align:center"> </p> <p style="text-align:center"><img class="responsive" src="https://performancemanager10.successfactors.com/doc/custom/hshmanagemD/PHK_General.gif"></p> <p style="text-align:center"> </p>