About this role
<p style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">The Peninsula Chicago is seeking a Bell/Door Attendant to join our Front Services Division team and be an integral part of our guest-focused service.</span></span></p> <ul> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Work for a luxury Five-Star Five-Diamond property in the heart of Michigan Avenue, Chicago.</span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Grow within a diverse multi-outlet property.</span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Exceptional health benefits package and 401(k) with company match.</span></span></li> </ul> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif"><strong>Key Accountabilities:</strong></span></span></p> <ul> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Ensure proper operation of all responsibilities of Guest Services operations</span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Knowledgeable and fully adheres to both Peninsula and Forbes standards.</span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Maintain consistency in performance in accordance with both Peninsula and Forbes standards</span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Communicate with all departments to create a guest centric experience</span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Ensure efficient operation of the Guest Services responsibilities with efficient handover</span></span></li> </ul> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif"><strong>General Requirements:</strong></span></span></p> <ul> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">2 years experience in the same role in luxury property ideal</span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Ability to deal with a high level of work demand and pressure</span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Individual must have great organization skills.</span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Excellent command of written and spoken English</span></span></li> </ul> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif"><strong>Benefits We Offer:</strong></span></span></p> <ul> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">10 vacation days per year</span></span></li> <li style="text-align:justify"><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-size:14.0px">9 paid holiday days per year</span></span></li> <li style="text-align:justify"><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-size:14.0px">5 Chicago Paid Sick Leave days per year</span></span></li> <li style="text-align:justify"><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-size:14.0px">5 Chicago Paid Leave days per year</span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Complimentary employee meals</span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Discounted parking</span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Discounted and complimentary room nights at The Peninsula Hotels</span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">50% restaurant discount</span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">50% discount on spa services</span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">25% discount on spa retail</span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">80% company-paid medical, dental and vision coverage</span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Complimentary life insurance</span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Complimentary long-term disability</span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Retirement plan with 5% company match</span></span></li> </ul> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">We are delighted to receive your resume for further consideration. As we anticipate a large number of applications, we look forward to connecting with candidates that meet our various role qualifications. To be considered for the position, you must have work authorization in the United States. The hourly rate for this role is $17.61 + gratuity.</span></span></p><style type="text/css">.responsive { width: 100%; max-width: 550px; height: auto; } </style> <p style="text-align:center"> </p> <p style="text-align:center"><img class="responsive" src="https://performancemanager10.successfactors.com/doc/custom/hshmanagemD/PCHbenefits-Fulltime.gif"></p> <p style="text-align:center"> </p>