About this role
<p style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">The Peninsula Chicago is seeking a Server who is highly organized to work with our F&B team and create a memorable guest experience.</span></span></p> <ul> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Work for a luxury Five-Star Five-Diamond property in the heart of Michigan Avenue, Chicago.</span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Grow within a diverse multi-outlet property.</span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Exceptional health benefits package and 401(k) with company match.</span></span></li> </ul> <p style="text-align:justify"> </p> <p style="text-align:justify"><strong><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Key Accountabilities:</span></span></strong></p> <ul> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Responsible for all activities related to service of the outlet, which includes preparation tasks, training and performing service as per standards set by the hotel.</span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Perform friendly yet discreet and unobtrusive service in: greeting, seating and waiting on all guests using correct service techniques. </span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Perform pre-service and after-service procedures as per standard.</span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Being able to explain all food and beverage items listed on the menu, including ingredients, methods of preparation and proper service.</span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Observe and maintain daily condition of all physical facilities and equipment in the restaurant, public area and make recommendations for corrections and improvement as needed.</span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Responsible to daily take-out orders over the phone or in person</span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Responsible for cash handling </span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Attend and participate at all scheduled meetings and trainings.</span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Give feedback on guest comments or complaints to the management.</span></span></li> </ul> <p style="text-align:justify"> </p> <p style="text-align:justify"><strong><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">General Requirements:</span></span></strong></p> <ul> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Basic restaurant operation knowledge </span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Minimum of 2-year experience in a hospitality service field</span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Wine knowledge preferred</span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Must have excellent organizational and communication skills</span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Excellent written and spoken English</span></span></li> </ul> <p style="text-align:justify"> </p> <p style="text-align:justify"><strong><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Benefits We Offer:</span></span></strong></p> <ul> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">10 vacation days per year</span></span></li> <li style="text-align:justify"><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-size:14.0px">9 paid holiday days per year</span></span></li> <li style="text-align:justify"><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-size:14.0px">5 Chicago Paid Sick Leave days per year</span></span></li> <li style="text-align:justify"><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-size:14.0px">5 Chicago Paid Leave days per year</span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Complimentary employee meals</span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Discounted parking</span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Discounted and complimentary room nights at The Peninsula Hotels</span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">50% restaurant discount</span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">50% discount on spa services</span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">25% discount on spa retail</span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">80% company-paid medical, dental and vision coverage</span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Complimentary life insurance</span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Complimentary long-term disability</span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Retirement plan with 5% company match</span></span></li> </ul> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">We are delighted to receive your resume for further consideration. As we anticipate a large number of applications, we look forward to connecting with candidates that meet our various role requirements. To be considered for the position, you must have work authorization in the United States. The salary for this role is $13.36 per hour + tips.</span></span></p><style type="text/css">.responsive { width: 100%; max-width: 550px; height: auto; } </style> <p style="text-align:center"> </p> <p style="text-align:center"><img class="responsive" src="https://performancemanager10.successfactors.com/doc/custom/hshmanagemD/PCHbenefits-Fulltime.gif"></p> <p style="text-align:center"> </p>