As a team with a high profile and reputation, The Peninsula Shanghai is looking for a Director of Food & Beverage for the hotel's Food & Beverage division to ensure high quality service. <ul> <li style="text-align:justify">Be part of a globally recognized luxury brand</li> <li style="text-align:justify">Competitive salary and health insurance system</li> <li style="text-align:justify">Oversee the end-to-end operations, strategic direction, and financial performance of the hotel's Food & Beverage division</li> </ul> Key accountabilities <ul> <li style="text-align:justify">Assume full ownership of the Food & Beverage division’s financial performance, including P&L accountability, aggressive revenue targets, GOP margins, and cost optimization in line with luxury benchmarks</li> <li style="text-align:justify">Develop and execute sophisticated annual business plans, including dynamic pricing strategies, demand forecasting, and data-driven revenue management specific to the Shanghai luxury market</li> <li style="text-align:justify">Lead, mentor, and hold accountable a high-performing leadership team across all outlets; set measurable KRAs tied to Peninsula brand standards and guest satisfaction indices</li> <li style="text-align:justify">Elevate all dining concepts to industry-leading status through innovation, strategic partnerships, and continuous reinvention aligned with global luxury trends</li> <li style="text-align:justify">Drive a culture of anticipatory service and exceptional guest recognition, ensuring all VIP, repeat, and high-profile guests receive fully personalized experiences</li> <li style="text-align:justify">Oversee talent acquisition at a world-class level, attracting top-tier hospitality professionals and fostering a culture of excellence, discipline, and continuous development</li> <li style="text-align:justify">Implement rigorous training programs emphasizing luxury service choreography, product knowledge mastery, and emotional intelligence in guest interactions</li> <li style="text-align:justify">Partner closely with culinary leadership to ensure menu innovation, cost control, and alignment with brand positioning and market demand</li> <li style="text-align:justify">Lead all marketing, branding, and public relations initiatives for F&B outlets in collaboration with the hotel’s executive team, with a strong emphasis on media visibility, influencer engagement, and critical acclaim</li> <li style="text-align:justify">Establish the hotel as a destination dining hub through strategic event programming, partnerships, and seasonal activations reflective of Shanghai cultural calendar</li> <li style="text-align:justify">Maintain strict compliance with all Shanghai health, safety, and ensuring zero tolerance for lapses in standards</li> <li style="text-align:justify">Serve as a key member of the Executive Committee, contributing to overall hotel strategy, profitability, and brand positioning</li> <li style="text-align:justify">Act as a visible and active ambassador of the Peninsula brand within the local and international luxury community</li> <li style="text-align:justify">Manage labor relations proactively, particularly within a luxury brand hotel environment, ensuring compliance while maintaining operational excellence</li> </ul> General requirements <ul> <li>Minimum of 8-10 years of progressive leadership experience in ultra-luxury Food & Beverage operations</li> <li>Having 1st tier China city work experience for last 3 years is a must</li> <li>Proven track record in leading high-volume, high-profile dining venues within top-tier luxury hotels or standalone establishments</li> <li>Prior experience in Shanghai and within a unionized environment strongly preferred</li> <li>Expert-level understanding of luxury food & beverage operations, including fine dining, banquets, and high-end bar programs</li> <li>Strong financial acumen with the ability to interpret complex financial data and drive profitability</li> <li>Exceptional leadership presence with the ability to inspire, challenge, and develop elite teams</li> <li>Advanced communication and interpersonal skills with a high degree of emotional intelligence</li> <li>Demonstrated success in achieving Michelin restaurant or equivalent luxury service standards</li> </ul> We will be delighted to receive your CV now and will liaise with successful candidates accordingly. The Peninsula Shanghai Located on the historic Bund with stunning views of the Huangpu River and the Pudong skyline, The Peninsula Shanghai is the flagship property in Mainland China, standing as a beacon of luxury hospitality along the city’s iconic riverfront promenade. Since its opening in 2009, the hotel has set new standards in luxury hospitality, combining timeless elegance with cutting-edge design, award-winning dining, and world-class service. <style type="text/css">.responsive { width: 100%; max-width: 550px; height: auto; } </style> <img class="responsive" src="https://performancemanager10.successfactors.com/doc/custom/hshmanagemD/PSHbenefits-ExComlocalandlocalplus.gif">

Director of Food & Beverage (Shanghai, CN) @ HSH Management Services Limited

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