About this role
<p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;background-color:#ffffff;color:black"><strong>At Chain IQ, your ideas move fast.</strong></span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;background-color:#ffffff;color:black">Chain IQ is a global AI-driven Procurement Service Partner, headquartered in Baar, Switzerland, with operations across main centers and 16 offices worldwide. We provide tailored, end-to-end procurement solutions that enable transformation, drive scalability, and deliver substantial reductions in our clients' indirect spend. Our culture is built on innovation, entrepreneurship, ownership, and impact. Here, your voice matters - bold thinking is encouraged, and action follows ambition.</span></p> <p> </p><div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Supplier Risk Team Manager</strong></span></p> <p> </p> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Join our team </strong></span></p> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">It is an exciting time at Chain IQ, and we are looking for a Supplier Risk Team Manager (80–100%) based in Bucharest, Romania. </span></p> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Chain IQ generates value far beyond cost reduction. We transform our client’s indirect procurement towards a world-class, resilient, ethical and digitalized end-to-end function. We promote a culture of collaboration and share excellence while encouraging an open and honest exchange of ideas. We offer the potential for significant corporate growth and career development. </span></p> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Our ambition is to strengthen the existing highly experienced team to provide the best in industry support for our growing client base. </span></p> <p> </p> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Role Purpose </strong></span></p> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">The Supplier Risk Team Manager leads a multi-location team across Romania and India to deliver best in class ESG supplier risk management for our clients. </span></p> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">The role owns end-to-end supplier risk management delivery, from intake and prioritization through to execution and reporting, while acting as the interface between clients, stakeholders, and delivery teams, and driving structured change management, continuous improvement, and a consulting-led approach to enhance client outcomes. </span></p> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">It requires strong people and process leadership to ensure service quality, clear governance, and disciplined management of risks, dependencies, and escalations. The role also develops team capability and improves processes to drive better data, insights, and client outcomes. </span></p> <p> </p> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Responsibilities </strong></span></p> </div> <div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Service Delivery & Governance </span></p> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Own end-to-end supplier risk management process delivery from intake and planning to execution and closure </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Ensure clear governance, timelines, and progress visibility </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Align priorities and provide transparency on risks, dependencies, KPIs, and resources </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Own and maintain accurate and complete data for reporting and decision-making </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Identify trends, risks, and improvement opportunities from delivery and risk data </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Define and improve quality standards, controls, and audit-ready documentation </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Collaborate across regions and stakeholders in a global matrix environment </span></p> </li> </ul> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Client Management & Consultancy </span></p> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Act as primary contact for client teams and manage expectations </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Translate client needs into clear delivery plans </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Challenge constructively and identify improvement opportunities </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Lead root-cause analysis and resolution of escalations </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Support assessments, remediation follow-up, exception handling, and reporting </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Support improvement of supplier risk frameworks and processes </span></p> </li> </ul> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> Performance Management & Reporting </span></p> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Own KPIs, reporting, and operational review cadence </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Manage capacity planning, forecasting, and workload allocation </span></p> </li> </ul> </div> </div> <div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Maintain and improve dashboards to enable proactive performance management </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Deliver accurate, timely client reporting and improve data quality over time </span></p> </li> </ul> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Continuous Improvement & Capability Building </span></p> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Drive process optimization to improve efficiency, quality, and scalability </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Drive automation and practical use of AI tools </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Deliver training and develop SOPs, playbooks, and knowledge materials </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Support audits and ensure strong documentation and controls </span></p> </li> </ul> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">People Leadership & Resource Planning </span></p> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Lead, develop and motivate a high-performing team across Romania and India </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Set clear expectations, priorities, and performance standards </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Foster accountability, collaboration, trust and continuous learning </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Manage capacity and workload distribution </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Identify skill gaps and drive capability development </span></p> </li> </ul> </div> <div> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Requirements </strong></span></p> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> Ownership </span></p> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Proven experience in operational service delivery, consulting, supplier or risk management, or procurement </span></p> </li> </ul> </div> </div> <div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Strong process and project management skills with the ability to structure work, manage priorities, and drive end-to-end delivery </span></p> </li> </ul> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Accountability </span></p> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Proactive and reliable, with the ability to take ownership of decisions, operate independently, and deliver in a dynamic, deadline-driven environment </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">High level of professional integrity and strong communication skills </span></p> </li> </ul> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Client Centricity </span></p> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Proven stakeholder and client-facing experience, with the ability to understand needs, manage expectations, and deliver practical outcomes </span></p> </li> </ul> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Mutual Respect </span></p> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Proven leadership experience, including leading, coaching, and developing teams across locations </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Ability to build trust, collaborate effectively, and work across diverse teams and stakeholders </span></p> </li> </ul> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Entrepreneurial Mindset </span></p> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Data-driven and improvement-oriented, with strong Excel skills (large datasets, analysis, reporting, dashboards) </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Experience in process optimization, digitalization, and use of tools including AI where relevant </span></p> </li> </ul> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">General </span></p> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Relevant degree in supply chain, business, or environmental sciences/engineering; sustainability focus is a plus </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Interest in supplier risk management, ESG, or related topics </span></p> </li> </ul> </div> </div> <div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Fluent in written and spoken English </span></p> </li> </ul> </div> </div><p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black;background-color:white"><strong>Join a truly global team.</strong></span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black;background-color:white">We offer a dynamic and international environment where high performance meets real purpose. We're proud to be Great Place to Work-certified and even prouder of the people who make that possible. Let’s shape the future of procurement - together.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black;background-color:white"><strong>Chain IQ – Create. Lead. Make an impact.</strong></span></p> <p> </p> <p> </p> <p> </p> <p><span style="color:black;background-color:white"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;background-color:white"><em>Information for agencies: </em></span><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;background-color:white"><em>Applications sent or uploaded by placement agencies or similar are not desired, will therefore not be considered and will be deleted.</em> </span></span></p> <p> </p>