At Chain IQ, your ideas move fast. Chain IQ is a global AI-driven Procurement Service Partner, headquartered in Baar, Switzerland, with operations across main centers and 16 offices worldwide. We provide tailored, end-to-end procurement solutions that enable transformation, drive scalability, and deliver substantial reductions in our clients' indirect spend. Our culture is built on innovation, entrepreneurship, ownership, and impact. Here, your voice matters - bold thinking is encouraged, and action follows ambition. Role Purpose To provide operational support for ESG initiatives by ensuring data accuracy, reporting consistency, and alignment with sustainability objectives. The role enables effective execution of ESG strategies and supports continuous improvement across environmental, social, and governance areas. Responsibilities The ESG Operational Support Consultant needs to be a dynamic, highly client-focused individual with proven experience within operational support functions, ideally in a shared services or service delivery environment. While direct ESG experience is a plus, it is not mandatory. A high-level understanding of supply chain / SourceToPay processes is important, along with a proactive mindset, attention to detail, and the ability to navigate cross-functional collaboration. Main responsibilities will include: <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="text-align:justify;line-height:normal;margin:0.0in 0.0in 0.0in 36.0px;font-size:10.5pt;font-family:Arial, sans-serif">Conduct ESG measures for sourcing projects incl. vendor (re)assessments, improvement plans and exception handling .</li> <li style="text-align:justify;line-height:normal;margin:0.0in 0.0in 0.0in 36.0px;font-size:10.5pt;font-family:Arial, sans-serif">Analyze and apply client-specific sustainability and compliance policies based on the vendor’s category and risk profile, determining which requirements must be implemented.</li> <li style="text-align:justify;line-height:normal;margin:0.0in 0.0in 0.0in 36.0px;font-size:10.5pt;font-family:Arial, sans-serif">Evaluate vendor-submitted documentation to assess alignment with applicable ESG policies.</li> <li style="text-align:justify;line-height:normal;margin:0.0in 0.0in 0.0in 36.0px;font-size:10.5pt;font-family:Arial, sans-serif">Review environmental and social risk ratings and relevance factors for procurement categories and apply contractual sustainability requirements. </li> <li style="text-align:justify;line-height:normal;margin:0.0in 0.0in 0.0in 36.0px;font-size:10.5pt;font-family:Arial, sans-serif">Maintain up-to-date records of tasks, assessments, and decisions — using the existing the approved processes and systems.</li> <li style="text-align:justify;line-height:normal;margin:0.0in 0.0in 0.0in 36.0px;font-size:10.5pt;font-family:Arial, sans-serif">Ad-hoc, ‘on demand’ and project-based analysis, research, insight provision for our clients.</li> <li style="text-align:justify;line-height:normal;margin:0.0in 0.0in 0.0in 36.0px;font-size:10.5pt;font-family:Arial, sans-serif">Oversee projects independently, ensuring timely delivery and adherence to quality standards. </li> <li style="text-align:justify;line-height:normal;margin:0.0in 0.0in 0.0in 36.0px;font-size:10.5pt;font-family:Arial, sans-serif">Conduct training of sourcing specialists for corresponding ESG services globally. </li> <li style="text-align:justify;line-height:normal;margin:0.0in 0.0in 0.0in 36.0px;font-size:10.5pt;font-family:Arial, sans-serif">Reporting to client.</li> <li style="text-align:justify;line-height:normal;margin:0.0in 0.0in 0.0in 36.0px;font-size:10.5pt;font-family:Arial, sans-serif">Present information and processes for the client’s ISO 14001 audits.</li> </ul> <table class="MsoNormalTable" border="0" cellpadding="0"> <tbody> <tr> <td style="padding:0.75pt 0.75pt 0.75pt 0.75pt"> Other responsibilities <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 42.0px;line-height:14.0pt;font-size:10.5pt;font-family:Arial, sans-serif">Conduct sustainability research for sourcing projects.</li> </ul> </td> </tr> <tr style="height:1.5pt"> <td style="padding:0.75pt 0.75pt 0.75pt 0.75pt"> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 42.0px;line-height:14.0pt;font-size:10.5pt;font-family:Arial, sans-serif">Identify opportunities for innovation, digitalization, AI implementation and proactively drive continuous improvement in ESG and RSCM department’s processes and practices.</li> </ul> Serve as a role model for the team, exemplifying Chain IQ values and maintaining high standards of performance and professionalism <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 42.0px;line-height:14.0pt;font-size:10.5pt;font-family:Arial, sans-serif">Stay up-to-date with global sustainability trends, regulations, and industry best practices, providing strategic guidance and recommendations to clients and internal stakeholders.</li> </ul> </td> </tr> </tbody> </table> Requirements <ul style="margin-top:0.0in;margin-bottom:0.0in"> <li style="margin:0.0in 0.0in 0.0in 42.0px;text-align:justify;background-color:white;font-size:12.0pt;font-family:'Times New Roman', serif">Proven experience in an operational support role, preferably within a shared services, sourcing, or service delivery environment.</li> <li style="margin:0.0in 0.0in 0.0in 42.0px;text-align:justify;background-color:white;font-size:12.0pt;font-family:'Times New Roman', serif">Excellent attention to detail and ability to manage multiple tasks and priorities effectively.</li> <li style="margin:0.0in 0.0in 0.0in 42.0px;text-align:justify;background-color:white;font-size:12.0pt;font-family:'Times New Roman', serif">Exposure to ESG, sustainability, or responsible sourcing topics is an advantage, but not mandatory.</li> <li style="margin:0.0in 0.0in 0.0in 42.0px;text-align:justify;background-color:white;font-size:12.0pt;font-family:'Times New Roman', serif">Proficiency with Microsoft office and AI tools.</li> <li style="margin:0.0in 0.0in 0.0in 42.0px;text-align:justify;background-color:white;font-size:12.0pt;font-family:'Times New Roman', serif">Experience handling large volumes of data and documentation with a high level of accuracy; proficiency in Excel is preffered.</li> <li style="margin:0.0in 0.0in 0.0in 42.0px;text-align:justify;background-color:white;font-size:12.0pt;font-family:'Times New Roman', serif">Familiarity with reporting tools, ticketing platforms, or dashboards is a plus.</li> <li style="margin:0.0in 0.0in 0.0in 42.0px;text-align:justify;background-color:white;font-size:12.0pt;font-family:'Times New Roman', serif">Strong analytical skills and the ability to interpret sustainability and compliance requirements in the context of procurement or vendor management.</li> <li style="margin:0.0in 0.0in 0.0in 42.0px;text-align:justify;background-color:white;font-size:12.0pt;font-family:'Times New Roman', serif">Strong written and verbal communication skills, with the ability to clearly document findings and interact professionally with internal teams and external clients.</li> <li style="margin:0.0in 0.0in 0.0in 42.0px;text-align:justify;background-color:white;font-size:12.0pt;font-family:'Times New Roman', serif">Proactive, self-motivated, and comfortable navigating complex internal processes and documentation.</li> <li style="margin:0.0in 0.0in 0.0in 42.0px;text-align:justify;background-color:white;font-size:12.0pt;font-family:'Times New Roman', serif">Ability to work independently and collaboratively across functions, particularly with sourcing, compliance, and audit teams.</li> <li style="margin:0.0in 0.0in 0.0in 42.0px;text-align:justify;background-color:white;font-size:12.0pt;font-family:'Times New Roman', serif">Open and adaptable mindset with a willingness to learn ESG frameworks, tools, and guidelines on the job.</li> <li style="margin:0.0in 0.0in 0.0in 42.0px;text-align:justify;background-color:white;font-size:12.0pt;font-family:'Times New Roman', serif">Comfortable performing repetitive operational tasks with consistency, accuracy, and attention to detail.</li> <li style="margin-right:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif;margin-left:42.0px">Strong commitment to customer satisfaction and service excellence.</li> <li style="margin-right:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif;margin-left:42.0px">Proven ability to manage priorities and deliver assignments on time.</li> <li style="margin-right:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif;margin-left:42.0px">High degree of reliability, accountability, and consistency in performance.</li> </ul> Join a truly global team. We offer a dynamic and international environment where high performance meets real purpose. We're proud to be Great Place to Work-certified and even prouder of the people who make that possible. Let’s shape the future of procurement - together. Chain IQ – Create. Lead. Make an impact. Information for agencies: Applications sent or uploaded by placement agencies or similar are not desired, will therefore not be considered and will be deleted.

ESG Operational Support Consultant (Navi Mumbai, IN) @ Chain IQ Group AG

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