About this role
<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Job Type</b></H2> </div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>General Description</b></H2> </div><div><p>This position is responsible for the development, establishment, and oversight/monitoring of the operational risk framework in its various components (e.g., outsourcing risk management, business continuity/disaster recovery). This position will be mainly responsible for supporting critical business operations, assisting in sustaining, and improving business continuity programs to expand resiliency and safeguard to Popular Inc. operations.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Essential Duties and Responsibilities</b></H2> </div><div><p>• Support and manage the overall business recovery process.<br>• Schedule and conduct planning sessions prior to the business continuity plan development deployment.<br>• Monitor the business recovery plan development and scheduled deliverables from each team.<br>• Ensure maintenance of the plans through annual review and team leader updates as changes take place.<br>• Perform a company-wide Business Impact Assessment (BIA).<br>• Perform a periodic and comprehensive assessment to ascertain the program effectiveness.<br>• Develop and give overview presentations internally and provide training to ensure continued awareness.<br>• Review and reconcile recovery plans.<br>• Summarize business continuity and disaster recovery results and provides reports to management.<br>• Schedule, attend, coordinate and conduct planned tests; documents problems; assigns problem resolution to individual(s); and monitors to ensure correction.<br>• Perform a business wide Crisis Scenarios Risk Assessment and ensures that a mitigation process is in place.<br>• Work with Disaster Recovery Team Members to ensure that problems are escalated to disaster event status when appropriate and to initiate recovery procedures when appropriate.<br>• Assist the Management in preparing reports for the Operational Risk Committee, the Risk Management Committee, and the Senior Management Team and Executives.<br>• Develop and/or revise business continuity risk management procedures, and/or manuals to train business units’ liaisons and to incorporate new development and practices.<br>• Develop and conduct trainings to business unit’s liaisons on the business continuity and disaster recovery risk topics and processes.<br>• Provide business and technical advice on business continuity risks and management issues.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:18.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Education</b></H2> </div><div><p>Bachelor's Degree in Information Technology, Computer Sciences, Business Administration, or Industrial Engineer.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Experience</b></H2> </div><div><p>• Preferable 3-5 years previous work experience in Information Technology, Management Information Systems, Business, IT audit or related experience. <br>• 1-3 years’ experience in business continuity, disaster recovery, or related field.<br>• Must be bilingual (English and Spanish) and be able to speak and write both languages fluently.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Other Qualifications</b></H2> </div><div><p>• Knowledge of Business Continuity Planning concepts and methodologies including Business Impact Analysis and Disaster Recovery planning.<br>• Risk Management background is essential.<br>• Experience developing incident or emergency contingency plans.<br>• Experience in Incident Management, Crisis Management or Emergency Management duties.<br>• Strong project management skills.<br>• Advanced PC skills (MS Excel, PowerPoint, SharePoint, Word etc.).<br>• Ability to work with a high degree of accuracy and attention to detail.<br>• Ability to work in a fast paced environment both independently and in a team setting.<br>• Strong organizational skills and ability to work on multiple projects.<br>• Ability to manage and prioritize projects and changing deadlines.<br>• Ability to maintain confidential information.<br>• Ability to design and provide trainings to users.<br>• Ability to plan and coordinate with different internal users and external providers.<br>• Strong business writing and verbal communication (and presentation) skills; in both Spanish and English.<br>• Ability to communicate with all levels of the organization.<br>• Customer service oriented.<br>• Results oriented with sound decision making ability. <br>• Understanding of banking regulatory requirements.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Region Locations</b></H2> </div><div><p>Popular Center, 011</p> <p>San Juan, PR</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Values</b></H2> </div><div><div>1. Passion for People</div><div>3. Succeed Together</div><div>2. Own Every Moment</div><div>4. Build the Future</div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Additional Requirements</b></H2> </div><div></div></div></div><p style="text-align:justify"><strong>Important: </strong>The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.</p> <p><span style="font-size:12.0pt;font-family:Aptos, sans-serif">Our hybrid work model benefit applies to certain positions and is subject to changes based on the organizational needs.</span></p> <p>Applicants must be authorized to work for any employer in the United States. This position is not open to applicants who need visa sponsorship or transfer of visa sponsorship at this time.</p> <p style="text-align:center">ABOUT US</p> <p style="text-align:justify">Popular is Puerto Rico’s leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America.</p> <p style="text-align:justify">As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds.</p> <p style="text-align:justify">We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.</p> <p style="text-align:justify"><em>If you have a disability or need more information about requesting an accommodation, please contact us at <a href="mailto:[email protected]">[email protected]</a>. <strong>This email inbox is monitored for such types of requests <u>only</u></strong>. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.</em></p> <p style="text-align:center"> </p> <p style="text-align:center"><span style="color:#a9a9a9"><strong>Are you ready for a rewarding career?</strong></span></p> <p style="text-align:justify"> </p> <p style="text-align:center"><strong>Popular is an Equal Opportunity Employer, including Disability/Vets</strong><br>Learn more about us at <a href="http://www.popular.com" target="_blank" rel="noopener"><span style="color:#0066cc">www.popular.com</span></a> and keep updated with our latest job postings at <a href="http://www.jobs.popular.com">www.jobs.popular.com</a><em>.</em><br><strong>Connect with us!<br><a href="http://www.linkedin.com/company/banco-popular-de-puerto-rico" target="_blank" rel="noopener"><span style="color:#0066cc">LinkedIn</span></a> | <a href="http://www.facebook.com/popular/" target="_blank" rel="noopener"><span style="color:#0066cc">Facebook</span></a> | <a href="http://twitter.com/popular?lang=es" target="_blank" rel="noopener"><span style="color:#0066cc">Twitter</span></a> | <a href="http://www.instagram.com/popular.pr?igshid=ykmhge270ti5communitybank/" target="_blank" rel="noopener"><span style="color:#0066cc">Instagram</span></a></strong></p> <p style="text-align:center"> </p> <p style="text-align:center"><em>If you are a California resident, please <a href="https://documents.popular.com/pdfs/SERV/Privacidad_del_Consumidor_Residentes_California_ing.pdf?_gl=1*1oxhuzt*_ga*MTUwMTA5OTQ4Ny4xNjc2NDA1OTU0*_ga_WQNSS77ZYR*MTY3NzAxMTQ0MS41LjEuMTY3NzAxMTQ3OS4yMi4wLjA.&_ga=2.36448230.7705871.1676995212-1501099487.1676405954" target="_blank" rel="noopener">click here</a> to learn more about your privacy rights.</em></p> <p style="text-align:center"> </p>