About this role
<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Job Type</b></H2> </div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>General Description</b></H2> </div><div><p style="text-align:justify"><span style="font-size:11.0pt"><span><span style="text-justify:inter-ideograph"><span><span style="font-family:Calibri, sans-serif"><span style="font-size:12.0pt"><span><span style="color:black">A Bank Consultant sells products and services such as bank accounts (checking and savings), certificates of deposits, credit cards, loans, lines of credit, PREMIA (reward program), account services, claims, ATM services, among others. This role will analyze and identify the financial needs of customers to provide them with an excellent service.</span></span></span></span></span></span></span></span></p> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Essential Duties and Responsibilities</b></H2> </div><div><ul> <li style="text-align:justify"><span style="font-size:11.0pt"><span style="text-justify:inter-ideograph"><span style="font-family:Calibri, sans-serif"><span style="font-size:12.0pt"><span style="color:black">Meet the sales and services goal for the period.</span></span></span></span></span></li> </ul> <ul> <li style="text-align:justify"><span style="font-size:11.0pt"><span><span style="text-justify:inter-ideograph"><span><span><span style="font-family:Calibri, sans-serif"><span style="font-size:12.0pt"><span><span style="color:black">Identify and analyze customer needs to identify what products or services we could offer/sell.</span></span></span></span></span></span></span></span></span></li> <li style="text-align:justify"><span style="font-size:11.0pt"><span><span style="text-justify:inter-ideograph"><span><span><span style="font-family:Calibri, sans-serif"><span style="font-size:12.0pt"><span><span style="color:black">Know our products and services to support and assist our customers in their needs or claims</span></span></span><span style="font-size:12.0pt"><span><span style="color:black">.</span></span></span></span></span></span></span></span></span></li> <li style="text-align:justify"><span style="font-size:11.0pt"><span><span style="text-justify:inter-ideograph"><span><span><span style="font-family:Calibri, sans-serif"><span style="font-size:12.0pt"><span><span style="color:black">Participate in campaigns and special promotional activities in branches and other locations</span></span></span><span style="font-size:12.0pt"><span><span style="color:black">.</span></span></span></span></span></span></span></span></span></li> <li style="text-align:justify"><span style="font-size:11.0pt"><span><span style="text-justify:inter-ideograph"><span><span><span style="font-family:Calibri, sans-serif"><span style="font-size:12.0pt"><span><span style="color:black">Follow standard operating procedures and comply with quality service standards.</span></span></span></span></span></span></span></span></span></li> <li style="text-align:justify"><span style="font-size:11.0pt"><span><span style="text-justify:inter-ideograph"><span><span><span style="font-family:Calibri, sans-serif"><span style="font-size:12.0pt"><span><span style="color:black">Support in other roles, as needed in the branch</span></span></span><span style="font-size:12.0pt"><span><span style="color:black">.</span></span></span></span></span></span></span></span></span></li> <li style="text-align:justify"><span style="font-size:11.0pt"><span><span style="text-justify:inter-ideograph"><span><span><span style="font-family:Calibri, sans-serif"><span style="font-size:12.0pt"><span><span style="color:black">Complete transactions/documents according to all banking regulations, including BSA/AML, and other corporate guidelines or procedures.</span></span></span></span></span></span></span></span></span></li> </ul> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-size:11.0pt"><span><span style="text-justify:inter-ideograph"><span style="font-family:Calibri, sans-serif"><span style="font-size:12.0pt"><span><span style="color:black">*This job has no supervisory responsibilities.</span></span></span></span></span></span></span></p> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Education</b></H2> </div><div><div>24-60 Bachelor's degree credits approved</div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Experience</b></H2> </div><div><p><span style="font-size:12.0pt"><span style="font-family:'Calibri', sans-serif"><span style="color:black">At least three (3) years of sales and customer service-related experience.</span></span></span></p> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Other Qualifications</b></H2> </div><div><ul> <li><span style="font-family:Calibri, sans-serif"><span style="font-size:12.0pt"><span style="color:black">Focused on achieving results through collaboration and teamwork.</span></span></span></li> <li><span style="font-family:Calibri, sans-serif"><span style="font-size:12.0pt"><span style="color:black">Ability to adapt to changes.</span></span></span></li> <li><span style="font-family:Calibri, sans-serif"><span style="font-size:12.0pt"><span style="background-color:white"><span style="color:black">Computer skills including knowledge of Windows Microsoft Office applications.</span></span></span></span></li> <li><span style="font-family:Calibri, sans-serif"><span style="font-size:12.0pt"><span style="color:black">Identify cross-sell opportunities.</span></span></span></li> <li><span style="font-family:Calibri, sans-serif"><span style="font-size:12.0pt"><span style="background-color:white"><span style="color:black">Ability to set priorities, simultaneously handle multiple tasks and meet established deadlines.</span></span></span></span></li> <li><span style="font-family:Calibri, sans-serif"><span style="font-size:12.0pt"><span style="background-color:white"><span style="color:black">Skills to persuade and negotiate.</span></span></span></span></li> <li><span style="font-family:Calibri, sans-serif"><span style="font-size:12.0pt"><span style="color:black">Master objection handling sales skills.</span></span></span></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Region Locations</b></H2> </div><div><p>Virgin Gorda Branch</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Work Schedule</b></H2> </div><div><p>Monday-Saturday </p> <p>8:00am-5:00pm</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Values</b></H2> </div><div><div>1. Passion for People</div><div>3. Succeed Together</div><div>2. Own Every Moment</div><div>4. Build the Future</div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Additional Requirements</b></H2> </div><div><p>The information provided here is only a general guide as to the nature of the position and does not constitute an exact description of the goals, tasks, duties and responsibilities of the position. The specific details of each position are described in the employee’s performance evaluation.</p></div></div></div><p style="text-align:justify"><b>Important: </b>The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.</p> <p style="text-align:justify"> </p> <p style="text-align:center">ABOUT US</p> <p style="text-align:justify">Popular is Puerto Rico’s leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America.</p> <p style="text-align:justify">As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds.</p> <p style="text-align:justify">We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.</p> <p style="text-align:justify"><em>If you have a disability or need more information about requesting an accommodation, please contact us at <a href="mailto:[email protected]">[email protected]</a>. <b>This email inbox is monitored for such types of requests <u>only</u></b>. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.</em></p> <p style="text-align:center"> </p> <p style="text-align:center"><span style="color:#a9a9a9"><b>Are you ready for a rewarding career?</b></span></p> <p style="text-align:justify"> </p> <p style="text-align:center"><b>Popular is an Equal Opportunity Employer</b><br> Learn more about us at <a href="http://www.popular.com" target="_blank"><span style="color:#0066cc">www.popular.com</span></a> and keep updated with our latest job postings at <a href="http://www.jobs.popular.com">www.jobs.popular.com</a><em>.</em><br> <b>Connect with us!<br> <a href="http://www.linkedin.com/company/banco-popular-de-puerto-rico" target="_blank"><span style="color:#0066cc">LinkedIn</span></a> | <a href="http://www.facebook.com/popular/" target="_blank"><span style="color:#0066cc">Facebook</span></a> | <a href="http://twitter.com/popular?lang=es" target="_blank"><span style="color:#0066cc">Twitter</span></a> | <a href="http://www.instagram.com/popular.pr?igshid=ykmhge270ti5communitybank/" target="_blank"><span style="color:#0066cc">Instagram</span></a></b></p> <p style="text-align:center"> </p> <p style="text-align:center"><em>If you are a California resident, please <a href="https://documents.popular.com/pdfs/SERV/Privacidad_del_Consumidor_Residentes_California_ing.pdf?_gl=1*1oxhuzt*_ga*MTUwMTA5OTQ4Ny4xNjc2NDA1OTU0*_ga_WQNSS77ZYR*MTY3NzAxMTQ0MS41LjEuMTY3NzAxMTQ3OS4yMi4wLjA.&_ga=2.36448230.7705871.1676995212-1501099487.1676405954" target="_blank">click here</a> to learn more about your privacy rights.</em></p> <p style="text-align:center"> </p>