About this role
<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Company / Location Information</H2> </div><div><p><span style="font-size:10.0pt"><span style="font-family:Arial, Helvetica, sans-serif">A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world’s leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom.</span></span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Primary Function</H2> </div><div><p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">The Senior Quality Engineer is responsible for leading a quality assurance team to ensure our products meet or exceed our customers’ expectations. The position will support production, interact with suppliers, lead ISO 9001 compliance, and mentor other quality employees. The Senior Quality Engineer position will analyze data to identify gaps in our processes for continuous improvement and root cause corrective action. </span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Responsibilities</H2> </div><div><ul> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Supervise and coordinate work of quality department.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Utilize statistical tools to analyze suppliers and manufacturing processes.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Conduct root cause analysis of supplier defects making it to the manufacturing line to determine the cause of quality problems and implement corrective and preventative actions to improve quality and minimize variability.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Analyze data using computer data acquisition systems and generate reports for management.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Review quality analysis conclusions and recommend necessary changes to quality procedures.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Determine, complete and/or review supplier PPAPs.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Serve as a liaison with suppliers to ensure quality and prompt responsive action to any quality issue.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Prepare and analyze reports on rejected and/or defective products.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Lead and direct assigned QA projects and QA teams to meet goals.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Performance Evaluations of technicians and/or engineers within assigned work team and/or provide input for hiring needs.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Report any and all serious and/or repetitive quality problems to the Quality Assurance Manager.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">May perform quality analysis on a specific subset of products or processes.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Perform any other activities as needed or as directed.</span></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Qualifications</H2> </div><div><ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Bachelor's degree in engineering</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">5+ years of experience with manufacturing, quality, and technical expertise in supervision roles.</span></li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Additional Qualifications:</span></p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> ASQ – CQE / CSQP or CQA preferred</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Master’s Degree in Engineering preferred</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Trade Certification, such as Certified Quality Engineer, preferred</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Demonstrated ability to evaluate and develop quality initiatives</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Demonstrated ability to lead a team of technicians and/or engineers</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Strong working knowledge and application of Quality processes, procedures, and tools (SPC, Six Sigma, Statistical Analysis)</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Strong understanding of manufacturing processes</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Strong communication and leadership abilities</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Proficiency with computers and programs, specifically Excel, Word, PowerPoint, and Mini-tab</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Expertise in geometric dimensioning, trigonometry, and tolerance as well as mistake proof concepts and implementation</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Expertise in disciplines approaches to problem solving such as 8D or 5P</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Ability to work independently and as a team to meet deadlines and goals</span></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">We Offer</H2> </div><div><p><span style="font-size:10.0pt"><span style="font-family:Arial, Helvetica, sans-serif">Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.</span></span></p> <p><span style="font-size:10.0pt"><span style="font-family:Arial, Helvetica, sans-serif">#LI-AO</span></span></p> <p><span style="font-size:10.0pt"><span style="font-family:Arial, Helvetica, sans-serif">#LI-Onsite</span></span></p> <p><span style="font-size:10.0pt"><span style="font-family:Arial, Helvetica, sans-serif">#Appcast</span></span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">ADA Statement & EEO Statement</H2> </div><div><p><span style="font-size:10.0pt"><span style="font-family:Arial, Helvetica, sans-serif">In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.</span></span></p> <p> </p> <p> </p> <p><span style="font-size:10.0pt"><span style="font-family:Arial, Helvetica, sans-serif">We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.</span></span></p> <p> </p></div></div></div>