About this role
<p></p> <p> </p><div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H3 style="font-size:1.0em;margin:0.0px"><b>Job Summary</b></H3> </div><div>The Regional Vice President of MH Operations provides leadership and oversight for a portfolio of manufactured housing communities within an assigned region, driving operational performance, sales growth, and financial results.</div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H3 style="font-size:1.0em;margin:0.0px"><b>Job Duties</b></H3> </div><div><ul> <li>Conducts on-site inspections and ensures each community is consistently maintained and groomed to Sun's curb appeal standards. (Essential)</li> <li>Handles and resolves resident complaints in a timely and professional manner, asks questions to determine the validity of complaints and offers possible solutions consistent with established guidelines. (Essential)</li> <li>Develops annual occupancy, lease-up and sales projections; implements programs to achieve them. (Essential)</li> <li>Creates marketing programs with a detailed marketing strategy that includes timetables, roles and responsibilities of team members, and projected expenses; Implements marketing and advertising plans. (Essential)</li> <li>Coordinates team member selection and development and ensures team members comply with appropriate policies and procedures.</li> <li>Determines and approves staffing levels of each community in conjunction with budget.</li> <li>Ensures compliance with federal, state, and local agencies that regulate fair housing laws and community operations.</li> <li>Ensures compliance of policies designed to increase team member safety. Completes workers' compensation accident reports and incident reports.</li> <li>Attends periodic training and product meetings and continues to update knowledge on industry product, services and trends.</li> <li>Collaborates with sales team members to purchase new and pre-owned home inventory; develops pre-owned home listing and brokerage plan for the portfolio.</li> <li>Ensures customers and residents receive the highest level of service consistent with Sun's Customer Service philosophy.</li> <li>Ensures implementation of annual capital improvement program.</li> <li>Monitors safety, loss and risk management at each community as it relates to property, vehicles and equipment.</li> <li>Approves the selection of all contractual services for assigned properties.</li> <li>Creates, submits and accepts total budget responsibility for the annual operating and sales budgets.</li> <li>Controls income and expense categories of portfolio; approves budgeted expenditures up to $25,000.</li> <li>Ensures rent is collected by Community Managers at each community on a timely basis.</li> <li>Reviews monthly property accounting reports and compiles reports as required. Prepares monthly P&L variance explanations.</li> <li>Ensures internal control practices are adhered to.</li> <li>Meets with residents, homeowner associations or boards as required and maintains effective communication.</li> <li>Other duties as assigned.</li> </ul> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H3 style="font-size:1.0em;margin:0.0px"><b>Requirements</b></H3> </div><div><ul> <li>High School Diploma or GED (Required)</li> <li>Bachelor's Degree in Real Estate, Business, Hospitality, or related field (Required)</li> <li>5 years in property management experience, including 2 years' supervisory experience (Required)</li> <li>Demonstrated leadership abilities</li> <li>Excellent interpersonal and communication skills</li> <li>Thorough knowledge of federal, state, and local laws pertaining to fair housing and employment law</li> <li>Strong organizational skills</li> <li>Working knowledge of basic accounting principles</li> <li>Ability to travel frequently with overnight stays</li> <li>Intermediate computer proficiency including the ability to use the Microsoft Office Suite, email, and internet</li> <li>Flexibility to respond to community needs during non-business hours</li> <li>Must have a valid driver's license</li> </ul> </div></div></div><p><strong>BENEFITS</strong></p> <p>At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.</p> <ul> <li>Comprehensive Medical and Prescription coverage with 4 plan options so you can choose the plan that best meets the needs of you and your family</li> <li>Comprehensive Dental and Vision Plans</li> <li>On-Site Fitness Center</li> <li>Voluntary Health and Dependent Care Reimbursement Accounts</li> <li>Life, Accidental Death & Dismemberment Insurance and Dependent Life</li> <li>Short and Long-Term Disability Coverage</li> <li>401(k) Plan with Sun matching contribution</li> <li>Employee Assistance Program</li> <li>Identity Theft Insurance</li> <li>Legal Assistance Plan</li> <li>Pet Insurance</li> <li>Tuition Reimbursement program providing financial support to team members who further their formal education</li> <li>Vacation RV Site Discounts for team members when visiting SunRV Resorts across the nation</li> <li>Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more</li> <li>Up to six weeks of paid parental leave for the birth of a child, adoption, or placement of a child</li> <li>Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty</li> </ul> <div class="seo-content"> <p> </p> <p>Apply for a <strong>Corporate Headquarters (HQ) </strong>position, located in the <strong>Metro Detroit, Michigan </strong>market today.</p> <p>Join our <a href="https://careers.suncommunities.com/talentcommunity/subscribe/">Talent Community</a> and explore <strong>Corporate Headquarters jobs</strong> at Sun Communities.</p> </div>