About this role
<p>Compensation: £35,000 per annum<br>Weekly Hours: 43</p> <p> </p> <p>Looking for a rewarding career in the holiday park industry? Park Holidays UK is one of the leading holiday park operators, offering exciting opportunities in a fun and dynamic environment. Whether you're passionate about customer service, hospitality, or outdoor adventures, we have a role for you. Join our team and be part of creating unforgettable holiday experiences!</p><div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H3 style="font-size:1.0em;margin:0.0px"><b>Overview</b></H3> </div><div>As the Retail Manager, you will be responsible for overseeing the day-to-day operations of our retail outlets, including bar and food services. You will lead a team, manage stock and resources, ensure adherence to legal and health standards, and develop strategies to maximise sales and profitability. Your role is crucial in delivering high-quality service and a great experience for our guests.</div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H3 style="font-size:1.0em;margin:0.0px"><b>Job Duties</b></H3> </div><div><ul> <li>Develop and implement an effective business plan to maximise bar and food sales opportunities, driving revenue through strategic marketing and product displays.</li> <li>Recruit, train, and manage the performance of the retail team, ensuring high standards of customer service, cleanliness, and professionalism.</li> <li>Oversee the control and rotation of stock from approved suppliers, ensuring optimal stock levels, quality, and minimising wastage.</li> <li>Prepare, plan, and manage the retail budget, monitoring financial performance and achieving KPIs related to sales, profitability, and cost control.</li> <li>Ensure all legal and company standards are met, particularly in areas related to the sale of alcohol, food preparation and service, gambling, and bingo.</li> <li>Ensure the safety and cleanliness of all retail areas, including the cellar, maintaining high-quality products and compliance with health and safety legislation.</li> <li>Set high standards of service throughout the business, ensuring that guests receive a memorable and enjoyable experience.</li> <li>Provide comprehensive product knowledge and ensure that all team members are trained and qualified to meet the company’s standards.</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H3 style="font-size:1.0em;margin:0.0px"><b>Requirements</b></H3> </div><div><ul> <li>Proven experience in a retail management or hospitality role, preferably within the leisure or holiday park industry.</li> <li>Strong leadership and team management skills, with experience in recruiting, training, and managing staff performance.</li> <li>Ability to manage budgets, control stock, and optimize profitability while achieving KPIs.</li> <li>Comprehensive understanding of food, beverage, and retail operations, including stock control and cellar management.</li> <li>Understanding of relevant legislation related to the sale of alcohol, food safety, and gambling.</li> <li>Excellent interpersonal and communication skills, with a commitment to delivering outstanding customer service.</li> <li>Strong knowledge of health and safety regulations, ensuring a safe and compliant working environment.</li> <li>Willingness to work a flexible schedule, including weekends, holidays, and peak periods as required.</li> <li>This role is subject to a Basic Disclosure and Barring Service (DBS) check.</li> </ul> </div></div></div><p>At Park Holidays UK, you'll be part of an industry-leading organisation where you'll be challenged, inspired, rewarded, and empowered to grow. We pride ourselves on placing a high value on our team members — it’s one of the key things that sets us apart.</p> <p>We’ll encourage you to bring your best every day, offering exciting opportunities, meaningful work, a supportive and collaborative environment, and plenty of room for professional development.</p> <p>Employee Benefits at Park Holidays UK include:</p> <ul type="disc"> <li>Generous discount on holidays across our parks</li> <li>Discount at all restaurants on park for you and your family</li> <li>Life Insurance coverage, including a 24/7 digital GP and funeral concierge service for you and your family.</li> <li>Free premium eye test voucher</li> <li>Comprehensive Employee Assistance Programme offering counselling, retail discounts, and more.</li> <li>Discounted gym memberships</li> <li>Employee referral scheme</li> <li>Sales referral scheme</li> <li>Free expert mortgage advice</li> <li>Company pension scheme</li> </ul> <p> </p> <p><span style="font-size:8.0pt">IND1</span></p>