About this role
<p><strong>PURPOSE OF YOUR WORK</strong></p> <p>At Checkers & Rally’s we make a difference in people’s lives by serving our Franchisees, Teams, and Guests. As a member of our field operations team, you will be responsible for playing a key role in leading assigned restaurants and General Management team to achieve success across guest metrics, sales and profitability. Additionally, you will be empowered to act as a culture creator to ensure we are providing an environment for our restaurant employees to thrive, learn and grow with the company.</p> <p> </p> <p><strong>HOW YOU MAKE A DIFFERENCE EVERY DAY</strong></p> <ul style="list-style-type:disc"> <li>Works alongside the restaurant managers to develop plans for controlling all aspects of P&Ls and provides guidance on troubleshooting restaurant level issues.</li> <li>Sets district budget goals monthly and meets regularly with their team to discuss current budget trends, communicating any variances to Company Operations Director.</li> <li>Develops and coaches managers on running effective shifts, coaching and developing their employees and creating engagement within the restaurant and market.</li> <li>Ensures that company standards for product quality and product safety are consistently met.</li> <li>Reviews Guest feedback metrics and works with managers to increase Guest satisfaction levels by empowering them to resolve concerns as they arise as well as coach managers on being proactive.</li> <li>Plans ahead with managers to identify, evaluate and respond appropriately to labor efficiency problems, cash/security issues, and health department inspections.</li> <li>Accountable for creating a culture of employee engagement, learning & development as well as providing constructive feedback.</li> <li>Oversees and inspects the execution of restaurant cleaning plans, maintenance.</li> </ul> <p> </p> <p><strong>YOU'VE GOT THIS?</strong></p> <ul style="list-style-type:disc"> <li>High school diploma or general education degree (GED) required; college degree preferred.</li> <li>Food Safety Certified.</li> <li>Valid Driver’s License.</li> <li>Previous District Manager/Multi-Unit Operator experience preferred.</li> <li>At least two years of General Manager Experience with direct P&L accountability. </li> <li>Strong ability to lead and engage teams.</li> <li>Effective verbal and written communication skills.</li> <li>High energy with a positive, customer-centric attitude.</li> <li>Commitment to our core values of integrity, service, excellence, and courage to be bold and grow.</li> <li>Demonstrates ability to thrive in a fast-paced, fluid environment.</li> <li>Ability to proactively develop creative solutions.</li> <li>QSR Experience preferred.</li> </ul> <p> </p> <p>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p> <p> </p>