About this role
<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Ready to suit up as a Lead Concierge Security Guard</b></H2> </div><div><p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">As the <strong>Lead Concierge Security Guard</strong>, you'll play a pivotal role in protecting and representing one of the world's most prestigious and globally recognized organizations. Combining exceptional concierge service with proactive security leadership, you'll help create a safe, secure, and welcoming environment for employees, executives, and visitors alike.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">As the face of the site, you'll be the first point of contact, delivering world-class customer service while leading by example in maintaining the highest standards of security. Through proactive patrols, risk identification, employee engagement, and a keen eye for detail, you'll help prevent incidents before they occur while fostering a professional and positive workplace experience.</span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>What's in it for you?</b></H2> </div><div><ul> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Competitive hourly wage of $26.00–$28.00 + benefits</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Paid on-the-job training with ongoing learning and development opportunities.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">We invest in your future by covering the cost of continuing education through GardaWorld Academy.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Clear career advancement opportunities with one of the world's largest privately owned security and integrated risk companies.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Permanent, full-time schedule / Monday - Friday 8:00am - 4:00pm </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Premium corporate work environment where you'll represent a world-renowned organization.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Free uniforms provided at no cost.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Employee recognition and rewards programs that celebrate your contributions.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Work alongside a professional, supportive team committed to excellence, safety, and customer service.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Make a meaningful impact every day by protecting people, property, and the reputation of a globally recognized client.</span></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Responsibilities for Lead Concierge Security Guard</b></H2> </div><div><ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Provide a professional and friendly front-of-house presence; assist employees and visitors; provide directions, building information, visitor support, and accessibility assistance. </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Act as a concierge for employees and executives, building relationships with regular interactions and day-to-day operations with teams. </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Manage VIP arrivals discreetly and efficiently; anticipate needs; maintain name recognition; uphold confidentiality. </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Conduct visible, proactive patrols; identify hazards (slips/trips, blocked exits, lighting issues); file corrective actions; identify and mitigate security risks. </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Lead Security Guards in day-to-day operations; help them uphold professional and timely responses to guests and employees. </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Support access control and visitor management processes; oversee badge use, turnstiles, and door alarms; spot-check tailgating; coach occupants on best practices.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Build partnerships with front desk, facilities, IT, and P&C to work together on security concerns and risks. </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Assist with emergency drills and incident response as needed. </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Be the onsite point of contact for medical emergencies and first aid response. </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Report hazards, suspicious activity, and security breaches promptly. </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Communicate with Corporate Security immediately during incidents, providing full details and timely reporting of situations as they occur. </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Help de-escalate challenging situations that occur at the Front Desk, supporting the team as required. </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Triage requests (badges, meeting room guidance, wayfinding) and resolve or route to Facilities, IT, HR, or other departments as required.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Provide timely and accurate reporting for incidents (medical, trespassing, challenging guests, or other incidents). </span></li> </ul> <p> </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Qualifications for Lead Concierge Security Guard</b></H2> </div><div><ul style="margin-bottom:11.0px"> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span><span>Be authorized to work in Canada</span></span></span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span><span>Hold a valid BC security license</span></span></span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span><span>Intermdediate First Aid Certification (OFA2) - required</span></span></span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span><span>Exceptional customer service skills</span></span></span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span><span>Proficient in basic phone & computer skills</span></span> </span></li> </ul> <p><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span><br>This could be more than a job! If you’re ambitious with an entrepreneurial spirit – someone who wants to be a GardaWorld Ambassador – a promising career awaits you!</span></span></p> <p> </p> <p><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span>SSVAN</span></span></p></div></div></div>