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Management Development Specialist (Mississauga, Ontario, CA) @ GardaWorld

Mississauga, Ontario, CAOnsiteFull-time
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About this role

<p style="margin:0.0cm;line-height:120%;font-size:11.0pt;font-family:Cambria, serif"><span style="font-family:'Calibri Light', sans-serif;color:black;font-weight:bold;font-size:12.0pt"><span style="line-height:120%;font-family:Calibri, sans-serif">Job Summary</span></span></p> <p style="margin:12.0pt 0.0cm;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt;line-height:107%;color:black">The Management Development Specialist is responsible for planning, coordinating and enrolling client and internal training programs throughout the region for onboarding new hires and professional development and certification maintenance of all employees. As the specialist in management training, they will lead learners to take an active role in their learning by providing ample opportunities to interact with the content. The Management Development Specialist delivers content to managers using various teaching techniques, such as gamification, which ensures learners can test their knowledge as they go, gain instant feedback, and test knowledge retention.</span></p> <p style="margin:12.0pt 0.0cm;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:12.0pt 0.0cm;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt;color:black"><strong><span style="line-height:107%">Key Responsibilities:</span></strong></span></p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="margin-top:12.0pt;margin-bottom:0.0cm;line-height:normal;margin-right:0.0cm;font-size:12.0pt;font-family:Calibri, sans-serif;color:black"><span style="font-size:12.0pt;color:black">Plan initial hire and recurrent training for front line management, oversee and deliver aviation-specific training programs (in-house)</span></li> <li style="margin-bottom:0.0cm;line-height:normal;margin-top:0.0cm;margin-right:0.0cm;font-size:12.0pt;font-family:Calibri, sans-serif;color:black"><span style="font-size:12.0pt;color:black">Select appropriate training methods or activities (e.g., simulations, mentoring, on-the-job training, professional development classes)</span></li> <li style="margin-bottom:0.0cm;line-height:normal;margin-top:0.0cm;margin-right:0.0cm;font-size:12.0pt;font-family:Calibri, sans-serif;color:black"><span style="font-size:12.0pt;color:black">Market available training to employees and provide necessary information about sessions.</span></li> <li style="margin-bottom:0.0cm;line-height:normal;margin-top:0.0cm;margin-right:0.0cm;font-size:12.0pt;font-family:Calibri, sans-serif;color:black"><span style="font-size:12.0pt;color:black">Conduct an organization-wide training needs assessment and identify skills or knowledge gaps that must be addressed.</span></li> <li style="margin-bottom:0.0cm;line-height:normal;margin-top:0.0cm;margin-right:0.0cm;font-size:12.0pt;font-family:Calibri, sans-serif;color:black"><span style="font-size:12.0pt;color:black">Use known education principles and stay up to date on new training methods and techniques.</span></li> <li style="margin-bottom:0.0cm;line-height:normal;margin-top:0.0cm;margin-right:0.0cm;font-size:12.0pt;font-family:Calibri, sans-serif;color:black"><span style="font-size:12.0pt;color:black">Design, prepare and order educational aids and materials.</span></li> <li style="margin-bottom:0.0cm;line-height:normal;margin-top:0.0cm;margin-right:0.0cm;font-size:12.0pt;font-family:Calibri, sans-serif;color:black"><span style="font-size:12.0pt;color:black">Assess instructional effectiveness and determine the impact of training on employee skills and Key Performance Indicators (KPIs) / Key Behavioral Indicators (KBIs).</span></li> <li style="margin-bottom:0.0cm;line-height:normal;margin-top:0.0cm;margin-right:0.0cm;font-size:12.0pt;font-family:Calibri, sans-serif;color:black"><span style="font-size:12.0pt;color:black">Gather feedback from trainees or participants after each educational session.</span></li> <li style="margin-bottom:0.0cm;line-height:normal;margin-top:0.0cm;margin-right:0.0cm;font-size:12.0pt;font-family:Calibri, sans-serif;color:black"><span style="font-size:12.0pt;color:black">Partner with external stakeholders and liaise with experts regarding instructional design.</span></li> <li style="margin-bottom:0.0cm;line-height:normal;margin-top:0.0cm;margin-right:0.0cm;font-size:12.0pt;font-family:Calibri, sans-serif;color:black"><span style="font-size:12.0pt;color:black">Maintain updated curriculum database and training records.</span></li> <li style="margin-bottom:0.0cm;line-height:normal;margin-top:0.0cm;margin-right:0.0cm;font-size:12.0pt;font-family:Calibri, sans-serif;color:black"><span style="font-size:12.0pt;color:black">Host train-the-trainer sessions for internal subject matter experts</span></li> <li style="margin-bottom:0.0cm;line-height:normal;margin-top:0.0cm;margin-right:0.0cm;font-size:12.0pt;font-family:Calibri, sans-serif;color:black"><span style="font-size:12.0pt;color:black">Manage and maintain in-house training facilities and equipment.</span></li> <li style="margin-bottom:12.0pt;line-height:normal;margin-top:0.0cm;margin-right:0.0cm;font-size:12.0pt;font-family:Calibri, sans-serif;color:black"><span style="font-size:12.0pt;color:black">Research and recommend new training methods, like gamification.</span></li> </ul> <p style="margin-bottom:12.0pt;line-height:normal;margin-top:0.0cm;margin-right:0.0cm;font-size:12.0pt;font-family:Calibri, sans-serif;color:black"> </p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt;color:black"><strong>Education</strong></span></p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm"> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;background-color:white;font-size:12.0pt;font-family:Calibri, sans-serif;color:black"><span style="font-size:12.0pt;color:black">Post Secondary diploma or degree or equivalent work experience.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;background-color:white;font-size:12.0pt;font-family:Calibri, sans-serif;color:black"><span style="font-size:12.0pt;color:black">Experience with audit learning &amp; teaching programs</span></li> <li style="margin:3.75pt 0.0cm 0.0cm 0.0px;line-height:normal;background-color:white;font-size:12.0pt;font-family:Calibri, sans-serif;color:black"><span style="font-size:12.0pt;color:black">Intimate understanding of the aviation security screening industry.</span></li> </ul> <p style="margin:3.75pt 0.0cm;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt;color:black"><strong> </strong></span></p> <p style="margin:3.75pt 0.0cm;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt;color:black"><strong>Competencies </strong></span></p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="color:black;margin-bottom:0.0cm;line-height:normal;background-color:white;margin-top:0.0cm;margin-right:0.0cm;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt;color:black"><strong>Team Building and Communication</strong>:<strong> </strong>must be able to support the development of a healthy internal culture that retains vital employees and holds individuals accountable to company or regulatory standards. Facilitate coordination and communication between departments and functions. </span></li> <li style="color:black;margin-bottom:0.0cm;line-height:normal;background-color:white;margin-top:0.0cm;margin-right:0.0cm;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt;color:black"><strong>Work Standards – </strong>Sets and maintains high performance standards. Pays close attention to detail, accuracy, and completeness. Shows concerns for all aspects of the job and follows up on work outputs.</span></li> <li style="color:black;margin-bottom:0.0cm;line-height:normal;background-color:white;margin-top:0.0cm;margin-right:0.0cm;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt;color:black"><strong>Problem Solving – </strong>Analyses problem by gathering and organizing all relevant information. Identifies cause and effect relationships. Comes up with appropriate solutions.</span></li> <li style="color:black;margin-bottom:0.0cm;line-height:normal;background-color:white;margin-top:0.0cm;margin-right:0.0cm;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt;color:black"><strong>Initiative – </strong>Takes action to influence events. Generates ideas for development, takes advantage of opportunities, suggests innovations. Does more than is required.</span></li> <li style="color:black;margin-bottom:0.0cm;line-height:normal;background-color:white;margin-top:0.0cm;margin-right:0.0cm;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt;color:black"><strong>Presentations: </strong>Is effective in a variety of formal and informal presentation settings, including one-on-one, small, and large groups, with peers. Manage group processes during any presentation and reflects agility to meet the audience requirements.</span></li> </ul> <p style="color:#222222;margin-bottom:0.0cm;line-height:normal;background-color:white;margin-top:0.0cm;margin-right:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:3.75pt 0.0cm;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt;color:black"><strong>Working Conditions</strong></span></p> <ul style="margin-top:0.65pt;margin-bottom:0.0cm"> <li style="margin:0.65pt 0.0cm 0.0cm 0.0px;line-height:normal;background-color:white;font-size:12.0pt;font-family:Cambria, serif;color:black"><span style="font-size:12.0pt;font-family:Calibri, sans-serif;color:black">5% to 10% of this position is travel-based, within Canada.</span></li> <li style="margin:0.65pt 0.0cm 0.0cm 0.0px;line-height:normal;background-color:white;font-size:12.0pt;font-family:Cambria, serif;color:black"><span style="font-size:12.0pt;font-family:Calibri, sans-serif;color:black">Physical requirements include but are not limited to – standing, lifting, sitting for prolonged periods, extensive use of a computer/electronic device.</span></li> <li style="margin:0.65pt 0.0cm 0.0cm 0.0px;line-height:normal;background-color:white;font-size:12.0pt;font-family:Cambria, serif;color:black"><span style="font-size:12.0pt;font-family:Calibri, sans-serif;color:black">Ability to mentally focus and concentrate for prolonged periods.</span></li> <li style="margin:0.65pt 0.0cm 0.0cm 0.0px;line-height:normal;background-color:white;font-size:12.0pt;font-family:Cambria, serif;color:black"><span style="font-size:12.0pt;font-family:Calibri, sans-serif;color:black">Ability to facilitate in person sessions that requires standing, sitting, walking, speaking, and directing participation of small (3 to 4 people) to large (20 to 50 people) groups during regular business hours over multiple days.</span></li> <li style="margin:0.65pt 0.0cm 0.0cm 0.0px;line-height:normal;background-color:white;font-size:12.0pt;font-family:Cambria, serif;color:black"><span style="font-size:12.0pt;font-family:Calibri, sans-serif;color:black">Exposed to sounds and noise levels that are distracting or uncomfortable.</span></li> <li style="margin:0.65pt 0.0cm 0.0cm 0.0px;line-height:normal;background-color:white;font-size:12.0pt;font-family:Cambria, serif;color:black"><span style="font-size:12.0pt;font-family:Calibri, sans-serif;color:black">Work near others. Will share the same workspace and work with people from varying organizational levels, divisions, departments and geographical locations.</span></li> <li style="margin:0.65pt 0.0cm 0.0cm 0.0px;line-height:normal;background-color:white;font-size:12.0pt;font-family:Cambria, serif;color:black"><span style="font-size:12.0pt;font-family:Calibri, sans-serif;color:black">Demonstrated ability to work remotely with little to no supervision.</span></li> <li style="margin:0.65pt 0.0cm 0.0cm 0.0px;line-height:normal;background-color:white;font-size:12.0pt;font-family:Cambria, serif;color:black"><span style="font-size:12.0pt;font-family:Calibri, sans-serif;color:black">No set schedule - may need to work or travel outside of regular work hours.</span></li> <li style="margin:0.65pt 0.0cm 0.0cm 0.0px;line-height:normal;background-color:white;font-size:12.0pt;font-family:Cambria, serif;color:black"><span style="font-size:12.0pt;font-family:Calibri, sans-serif;color:black">Overtime can be controlled but may be required dependent on program needs.</span></li> <li style="margin:0.65pt 0.0cm 0.0cm 0.0px;line-height:normal;background-color:white;font-size:12.0pt;font-family:Cambria, serif;color:black"><span style="font-size:12.0pt;font-family:Calibri, sans-serif;color:black">Works with little to no direct supervision on routine tasks.</span></li> <li style="margin:0.65pt 0.0cm 0.0cm 0.0px;line-height:normal;background-color:white;font-size:12.0pt;font-family:Cambria, serif;color:black"><span style="font-size:12.0pt;font-family:Calibri, sans-serif;color:black">Salary - 75,000- 85,000 CAD</span></li> </ul> <p style="margin:0.65pt 0.0cm 0.0cm 0.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:Cambria, serif"> </p> <p><span style="font-size:12.0pt;color:black">No artificial intelligence (AI) tools are used in the screening, assessment, or selection of candidates for this position. </span></p> <p><span style="font-size:12.0pt;color:black">Vacancy Status: This posting is for a position that is currently vacant within the organization. </span></p> <p style="margin:0.65pt 0.0cm 0.0cm 0.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:Cambria, serif"> </p>

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