About this role
<p><span style="font-family:'Gallo Sans';font-size:11.0pt">Job Req ID: 107186 </span></p> <p><span style="font-family:'Gallo Sans';font-size:11.0pt">Job Type: Full-time </span></p> <p><span style="font-family:'Gallo Sans';font-size:11.0pt">Work Category: Onsite </span></p> <p><span style="font-family:'Gallo Sans';font-size:11.0pt">Application Close Date: 07/01/2026 </span></p> <p><span style="font-family:'Gallo Sans';font-size:11.0pt">Sponsorship: Not Available </span></p> <p><span style="font-family:'Gallo Sans';font-size:11.0pt">Compensation: <span style="font-family:'Gallo Sans';font-size:14.6667px">$25.50</span></span></p> <p> </p> <p><span style="font-family:'Gallo Sans';font-size:11.0pt"><a href="https://performancemanager4.successfactors.com/doc/custom/Gallo/GalloJobApplicantPrivacyNotice_Nov23.pdf" target="_blank" rel="noopener">Gallo Privacy Policy</a></span></p> <p> </p> <p><span style="font-family:'Gallo Sans';font-size:11.0pt"><strong>We are GALLO</strong></span></p> <p><span style="font-family:'Gallo Sans';font-size:11.0pt">We’re a family-owned company with a 90+ year legacy, that’s consistently recognized as a Glassdoor “Best Places to Work.” GALLO’s sustainably driven, luxury wine portfolio includes iconic brands like Rombauer Vineyards, Pahlmeyer, Orin Swift Cellars, Louis M. Martini, J Vineyards & Winery, and Maze Row Wine Merchant (U.S. importer and exporter of fine wines). You can find our complete portfolio <a title="" href="https://www.gallo.com/portfolio/" target="_blank" rel="noopener">here</a>.</span></p> <p> </p> <p><span style="font-family:'Gallo Sans';font-size:11.0pt">View our Corporate Values and Mission Statement <a href="https://est1933.sharepoint.com/:b:/s/DocumentHandler/JobDescriptions/EQxlYQ9DfxpFrjB89jcoPxkB8DYzSqN3igko4xK6az9AWQ?e=ZDW4aP" target="_blank" rel="noopener">here.</a></span></p> <p> </p><p style="margin:0.0in;font-family:'Gallo Sans';font-size:11.0pt;color:#222222"><span style="font-weight:bold;background-color:white">A Taste of What You'll Do</span></p> <p style="margin:0.0in;font-family:'Gallo Sans';font-size:11.0pt;color:#222222"><span style="background-color:white">As a Tasting Room Representative, you’ll play an essential role in creating memorable, welcoming experiences that bring our brand to life for every guest who walks through the door. Working as part of a collaborative hospitality team, you’ll support daily tasting room operations while helping achieve financial goals, build consumer loyalty, and deliver an authentic connection to our wines and story.</span></p> <p style="margin:0.0in;font-family:'Gallo Sans';font-size:11.0pt;color:#222222"><span style="background-color:white">In this role, you’ll engage directly with guests by presenting selected wines, sharing knowledge about winemaking, winegrowing, vintages, and winery history, and answering questions that enhance each visitor’s experience. You’ll act as a trusted resource while promoting wine and non-wine products, supporting retail displays, and assisting guests with purchases in a professional and enthusiastic manner.</span></p> <p style="margin:0.0in;font-family:'Gallo Sans';font-size:11.0pt;color:#222222"><span style="background-color:white">You’ll also support the operational side of the tasting room, including opening and closing procedures, operating cash registers and credit card terminals, processing phone and shipping orders in compliance with state and federal regulations, and assisting with inventory counts and audits. Your attention to detail and commitment to service will help maintain property standards, cleanliness, and compliance with sanitation requirements.</span></p> <p style="margin:0.0in;font-family:'Gallo Sans';font-size:11.0pt;color:#222222"><span style="background-color:white">From supporting hospitality events to representing the brand graciously and responsibly, this role offers the opportunity to blend sales, service, and storytelling in a dynamic, guest-focused environment.</span></p> <p style="margin:0.0in;font-family:'Gallo Sans';font-size:11.0pt;color:#222222"> </p> <p style="margin:0.0in;font-family:'Gallo Sans';font-size:11.0pt;color:#222222"><span style="background-color:white">Why Orin Swift?</span></p> <p style="margin:0.0in;font-family:'Gallo Sans';font-size:11.0pt;color:#222222"><span style="background-color:white">Since opening our doors in 2013, we’ve been inviting wine enthusiasts—both old friends and new—to experience our unique approach to winemaking. Now, a decade later, we’ve expanded and reimagined our wine tasting experiences, transforming the historic downtown St. Helena bank building into a space that embodies the spirit of Orin Swift. Every detail, from the raw, industrial-inspired design to our thoughtfully curated tasting options, reflects our commitment to artistry and innovation.</span></p> <p style="margin:0.0in;font-family:'Gallo Sans';font-size:11.0pt;color:#222222"> </p> <p style="margin:0.0in;font-family:'Gallo Sans';font-size:11.0pt;color:#222222"><span style="font-weight:bold;background-color:white">What You'll Need</span></p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:#222222"><span style="font-family:'Gallo Sans';font-size:11.0pt;background-color:white">High school diploma or State-issued equivalency certificate plus 2 years of tasting room, customer service, retail sales, wine industry, hospitality, team management, public relations, marketing, or teaching and educating others experience.</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:#222222"><span style="font-family:'Gallo Sans';font-size:11.0pt;background-color:white">Required to be 21 years of age or older.</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:#222222"><span style="font-family:'Gallo Sans';font-size:11.0pt;background-color:white">Required to lift and move product weighing up to 50 pounds.</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:#222222"><span style="font-family:'Gallo Sans';font-size:11.0pt;background-color:white">Required to work weekends and a flexible schedule as needed.</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:#222222"><span style="font-family:'Gallo Sans';font-size:11.0pt;background-color:white">Required to engage in frequent walking and standing.</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:#222222"><span style="font-family:'Gallo Sans';font-size:11.0pt;background-color:white">Required to multi-task with focus on detail and switch gears quickly.</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:#222222"><span style="font-family:'Gallo Sans';font-size:11.0pt;background-color:white">Experienced in reading and comprehending simple instructions, correspondence, and memos.</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:#222222"><span style="font-family:'Gallo Sans';font-size:11.0pt;background-color:white">Experienced in writing simple correspondence and procedures.</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:#222222"><span style="font-family:'Gallo Sans';font-size:11.0pt;background-color:white">Skilled in adding, subtracting, multiplying and dividing in all units of measure, using whole </span><span style="font-family:'Gallo Sans';font-size:11.0pt;background-color:white">numbers, common fractions, and decimals.</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:#222222"><span style="font-family:'Gallo Sans';font-size:11.0pt;background-color:white">Required to travel to company offices, sites, and/or meeting locations for onboarding, training, meetings, and events for development, department needs, and business delivery up to 5% of the time, with or without reasonable accommodation. This may be in addition to travel requirements, if applicable, as listed in this job description. </span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:#222222"><span style="font-family:'Gallo Sans';font-size:11.0pt;background-color:white">Required to be 18 years or older. This may be in addition to other age requirements, if applicable, as listed in this job description.</span></li> </ul> <p style="margin:0.0in;font-family:'Gallo Sans';font-size:11.0pt;color:#222222"> </p> <p style="margin:0.0in;font-family:'Gallo Sans';font-size:11.0pt;color:#222222"><span style="font-weight:bold;background-color:white">How You'll Stand Out</span></p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:#222222"><span style="font-family:'Gallo Sans';font-size:11.0pt;background-color:white">Bachelor’s Degree plus 1 year of tasting room, customer service, retail sales, wine industry, hospitality, team management, public relations, direct to consumer marketing, or wine education experience.</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:#222222"><span style="font-family:'Gallo Sans';font-size:11.0pt;background-color:white">Knowledge of wine and wine production.</span></li> </ul> <p style="margin:0.0in;font-family:'Gallo Sans';font-size:11.0pt;color:#222222"> </p> <p style="margin:0.0in;font-family:'Gallo Sans';font-size:11.0pt"><span style="color:#222222;background-color:white">To view the full job description, please click </span><a href="https://est1933.sharepoint.com/:b:/s/DocumentHandler/JobDescriptions/IQD9mErv1hBYQLMAE0uTAzXaARR7jzfHKDEHSYKsoiv0FOI?e=1l1Lm0"><span style="background-color:white">here.</span></a></p><p> </p> <p><span style="font-family:'Gallo Sans';font-size:11.0pt"><strong>Our Benefits & Perks</strong></span></p> <p><span style="font-family:'Gallo Sans';font-size:11.0pt">We are committed to providing competitive compensation, perks, and a culture that supports your well-being. Benefits depend on your work category and may include medical and dental coverage, 401k plans, profit sharing, pet insurance, company holidays, access to an employee wine shop, and more! Additional information will be provided before your first interview.</span></p> <p> </p> <p><span style="font-family:'Gallo Sans';font-size:11.0pt"><strong>The Fine Print</strong></span></p> <ul> <li><span style="font-family:'Gallo Sans';font-size:11.0pt">The Company does not sponsor for employment-based visas for this position now or in the future.</span></li> <li><span style="font-family:'Gallo Sans';font-size:11.0pt">Actual compensation paid within the range will be determined by factors such as the education, experience, knowledge, skills and abilities of the applicant, internal equity, and alignment with market data. In addition to the salary, this position <strong>may</strong> be eligible for bonuses, incentive plans, or participate in tasting room tip pools, as applicable.</span></li> <li><span style="font-family:'Gallo Sans';font-size:11.0pt">This position will be based in the location(s) specified in the job posting and requires working on-site with no telecommuting option. You will be expected to live within a commutable distance.</span> </li> <li style="font-family:'Gallo Sans';font-size:11.0pt"><span style="font-family:'Gallo Sans';font-size:11.0pt">It is the Company’s policy for job postings to be open to internal candidates for a minimum of 5 days and to external candidates, if applicable, for a minimum of 3 days.</span></li> </ul> <p> </p> <p><span style="font-family:'Gallo Sans';font-size:11.0pt">Gallo’s policy is to afford equal employment opportunities to all applicants and employees and not to discriminate on the basis of race, traits associated with race, including but not limited to, hair texture and protective hairstyles (such as braids, locks, and twists), color, national origin, ancestry, creed, religion, physical disability, mental disability, medical condition as defined by applicable state law (including cancer and predisposing genetic characteristics), genetic information, marital status, familial status, sex, gender, gender identity, gender expression, sexual orientation (actual or perceived), transgender status, sex stereotyping, pregnancy, childbirth or related medical conditions, reproductive health decision making, age, military or veteran status, domestic violence or sexual assault victim status, or any other basis protected by applicable law. Nor will Gallo discriminate based on a perception that an individual has any of the foregoing characteristics or is associated with a person who has, or is perceived to have, any of those characteristics.</span></p> <p> </p> <p><span style="font-family:'Gallo Sans';font-size:11.0pt">Gallo will comply with state and local laws prohibiting discrimination for lawful out-of-work behavior, such as off-duty use of cannabis away from the workplace (subject to federal and state law exceptions), the existence of non-psychoactive cannabis metabolites in hair, blood, urine, or other bodily fluids as determined by a drug screening test (subject to federal and state law exceptions).</span></p> <p> </p> <p><span style="font-family:'Gallo Sans';font-size:11.0pt">We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gallo is committed to providing reasonable accommodation for candidates with disabilities in our recruiting process. If you need any assistance or accommodation due to a disability, please let us know at 209.341.7000.</span></p> <p> </p> <p><span style="font-family:'Gallo Sans';font-size:11.0pt">Gallo is enrolled in the Department of Homeland Security's E-Verify program and will use the program to verify the employment eligibility of all newly hired employees as required.</span></p> <p> </p> <p><span style="font-family:'Gallo Sans';font-size:11.0pt"><u><a href="https://performancemanager4.successfactors.com/doc/custom/Gallo/E-Verify.pdf" target="_blank" rel="noopener">E-Verify Notice</a></u></span></p> <p><span style="font-family:'Gallo Sans';font-size:11.0pt"><u><a href="https://performancemanager4.successfactors.com/Gallo/E-Verify+Right+to+Work+Poster+(English_Spanish)+(4.10.19).pdf" target="_blank" rel="noopener">Right to Work</a></u></span></p> <p><span style="font-family:'Gallo Sans';font-size:11.0pt"><u><a href="https://performancemanager4.successfactors.com/doc/custom/Gallo/3-Employee_Polygraph_Protection_Act.pdf" target="_blank" rel="noopener">Employee Polygraph Protection Act</a></u></span></p> <p> </p> <p> </p>