<table class="MsoNormalTable" style="width:669.0px;border-collapse:collapse;border:none" border="1" cellspacing="0" cellpadding="0"> <tbody> <tr> <td style="width:501.55pt;border:solid windowtext 1.0pt;background-color:#d9d9d9;padding:0.0cm 5.4pt 0.0cm 5.4pt" valign="top"> Position/Employment type: </td> </tr> <tr> <td style="width:501.55pt;border:solid windowtext 1.0pt;border-top:none;padding:0.0cm 5.4pt 0.0cm 5.4pt" valign="top"> Security Operations Analyst - Full Time Employee </td> </tr> <tr> <td style="width:501.55pt;border:solid windowtext 1.0pt;border-top:none;background-color:#d9d9d9;padding:0.0cm 5.4pt 0.0cm 5.4pt" valign="top"> Organization/Reporting line: </td> </tr> <tr> <td style="width:501.55pt;border:solid windowtext 1.0pt;border-top:none;padding:0.0cm 5.4pt 0.0cm 5.4pt" valign="top"> Head of security Operations </td> </tr> <tr> <td style="width:501.55pt;border:solid windowtext 1.0pt;border-top:none;background-color:#d9d9d9;padding:0.0cm 5.4pt 0.0cm 5.4pt" valign="top"> Place of work/Travel: </td> </tr> <tr> <td style="width:501.55pt;border:solid windowtext 1.0pt;border-top:none;padding:0.0cm 5.4pt 0.0cm 5.4pt" valign="top"> Lilongwe head office with travel to Blantyre/Mzuzu/Dwangwa/Nchalo </td> </tr> <tr> <td style="width:501.55pt;border:solid windowtext 1.0pt;border-top:none;background-color:#d9d9d9;padding:0.0cm 5.4pt 0.0cm 5.4pt" valign="top"> Contact and Cooperation: </td> </tr> <tr> <td style="width:501.55pt;border:solid windowtext 1.0pt;border-top:none;padding:0.0cm 5.4pt 0.0cm 5.4pt" valign="top"> Internally: Operations Managers, Supervisors, Field Officers, Crew Commanders, Security Officers, Fire fighters and all operations and admin staff Externally: -Clients </td> </tr> <tr> <td style="width:501.55pt;border:solid windowtext 1.0pt;border-top:none;padding:0.0cm 5.4pt 0.0cm 5.4pt" valign="top"> Job Summary: </td> </tr> <tr> <td style="width:501.55pt;border:solid windowtext 1.0pt;border-top:none;padding:0.0cm 5.4pt 0.0cm 5.4pt" valign="top"> The position holder is responsible for monitoring, analysing, and responding to security events across the organization’s operating environment. Their primary goal is to identify operational bottlenecks, analyse performance data, and implement data-driven solutions to improve overall efficiency, reduce costs, and maximize productivity. This role acts to support the continuous improvement of security controls and operations in general.. </td> </tr> <tr> <td style="width:501.55pt;border:solid windowtext 1.0pt;border-top:none;background-color:#d9d9d9;padding:0.0cm 5.4pt 0.0cm 5.4pt" valign="top"> Key Responsibilities: </td> </tr> <tr> <td style="width:501.55pt;border:solid windowtext 1.0pt;border-top:none;padding:0.0cm 5.4pt 0.0cm 5.4pt" valign="top"> <ul style="margin-bottom:3.0pt;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 3.0pt 0.0px;text-align:justify;line-height:150%;font-size:11.0pt;font-family:Calibri, sans-serif">Data Analysis & Reporting: Collect, manipulate, and analyze complex datasets to track key performance indicators (KPIs) and business metrics. </li> <li style="margin:0.0cm 0.0cm 3.0pt 0.0px;text-align:justify;line-height:150%;font-size:11.0pt;font-family:Calibri, sans-serif">Process Optimization: Map out existing workflows, conduct root-cause analysis, and recommend strategies to eliminate inefficiencies. </li> <li style="margin:0.0cm 0.0cm 3.0pt 0.0px;text-align:justify;line-height:150%;font-size:11.0pt;font-family:Calibri, sans-serif">Cross-Functional Collaboration: Partner with departments (like IT, sales, or supply chain) to seamlessly integrate new policies and technological tools. </li> <li style="margin:0.0cm 0.0cm 3.0pt 0.0px;text-align:justify;line-height:150%;font-size:11.0pt;font-family:Calibri, sans-serif">Stakeholder Communication: Translate technical findings and data trends into clear, actionable reports and presentations for senior management.</li> <li style="margin:0.0cm 0.0cm 3.0pt 0.0px;text-align:justify;line-height:150%;font-size:11.0pt;font-family:Calibri, sans-serif">System Troubleshooting: Monitor internal systems, and operational structures and make recommendations to address operational issues. </li> <li style="margin:0.0cm 0.0cm 3.0pt 0.0px;text-align:justify;line-height:150%;font-size:11.0pt;font-family:Calibri, sans-serif">Reporting & Documentation — analyze incident reports, metrics dashboards, and operational documentation to make meaningful deductions for operational efficiency</li> <li style="margin:0.0cm 0.0cm 3.0pt 0.0px;text-align:justify;line-height:150%;font-size:11.0pt;font-family:Calibri, sans-serif">Policy & Compliance Support — Assist with audits, risk assessments, and adherence to internal security policies and regulatory requirements.</li> <li style="margin:0.0cm 0.0cm 3.0pt 0.0px;text-align:justify;line-height:150%;font-size:11.0pt;font-family:Calibri, sans-serif">Continuous Improvement — Recommend enhancements to detection rules, processes, and security posture based on lessons learned and emerging threats.</li> </ul> </td> </tr> <tr> <td style="width:501.55pt;border:solid windowtext 1.0pt;border-top:none;padding:0.0cm 5.4pt 0.0cm 5.4pt" valign="top"> Principal Outputs of this Role: </td> </tr> <tr> <td style="width:501.55pt;border:solid windowtext 1.0pt;border-top:none;padding:0.0cm 5.4pt 0.0cm 5.4pt" valign="top"> <ul style="margin-top:0.0cm;margin-bottom:0.0cm"> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif">Ensure that security operations are up to date in all angles including technologies and response to emerging changes.</li> </ul> </td> </tr> <tr> <td style="width:501.55pt;border:solid windowtext 1.0pt;border-top:none;background-color:#d9d9d9;padding:0.0cm 5.4pt 0.0cm 5.4pt" valign="top"> Authority: </td> </tr> <tr style="height:16.6pt"> <td style="width:501.55pt;border:solid windowtext 1.0pt;border-top:none;padding:0.0cm 5.4pt 0.0cm 5.4pt" valign="top"> Refer to Gardaworld Security Authority Matrix. </td> </tr> <tr style="height:16.6pt"> <td style="width:501.55pt;border:solid windowtext 1.0pt;border-top:none;background-color:#d9d9d9;padding:0.0cm 5.4pt 0.0cm 5.4pt" valign="top"> Accountability: </td> </tr> <tr style="height:16.6pt"> <td style="width:501.55pt;border:solid windowtext 1.0pt;border-top:none;padding:0.0cm 5.4pt 0.0cm 5.4pt" valign="top"> The security operations analyst is responsible and accountable to the Head of Security Operations for the responsibilities stated in this job description. These responsibilities will be monitored and managed through the mid-year and annual performance review and supported through the monitoring of KPIs. </td> </tr> <tr> <td style="width:501.55pt;border:solid windowtext 1.0pt;border-top:none;background-color:#d9d9d9;padding:0.0cm 5.4pt 0.0cm 5.4pt" valign="top"> Competencies: </td> </tr> <tr> <td style="width:501.55pt;border:solid windowtext 1.0pt;border-top:none;padding:0.0cm 5.4pt 0.0cm 5.4pt" valign="top"> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin-right:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif;margin-left:0.0px">Analytical mindset with the ability to interpret complex data.</li> <li style="margin-right:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif;margin-left:0.0px">Calm under pressure, especially during active incidents.</li> <li style="margin-right:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif;margin-left:0.0px">Curiosity and continuous learning, staying current with threat trends.</li> <li style="margin-right:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif;margin-left:0.0px">Collaboration, working effectively with technical and non‑technical teams.</li> <li style="margin-right:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif;margin-left:0.0px">Integrity and discretion, handling sensitive information responsibly.</li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"> Highly organized, hardworking and working under minimal supervision</li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif">Advanced use of computer for data processing is an advantage </li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif">Experience in reporting and skills to produce reports is essential</li> </ul> </td> </tr> <tr> <td style="width:501.55pt;border:solid windowtext 1.0pt;border-top:none;background-color:#d9d9d9;padding:0.0cm 5.4pt 0.0cm 5.4pt" valign="top"> Qualifications </td> </tr> <tr> <td style="width:501.55pt;border:solid windowtext 1.0pt;border-top:none;padding:0.0cm 5.4pt 0.0cm 5.4pt" valign="top"> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;text-align:justify;line-height:150%;font-size:11.0pt;font-family:Calibri, sans-serif">Possession of a relevant University Degree in security management</li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;text-align:justify;line-height:150%;font-size:11.0pt;font-family:Calibri, sans-serif">At least 5 years’ clear and demonstrated experience in a similar position</li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;text-align:justify;line-height:150%;font-size:11.0pt;font-family:Calibri, sans-serif">Demonstrate practical knowledge and experience in security operations analysis in a busy setting</li> </ul> </td> </tr> </tbody> </table>

Security Operations Analyst (Malawi, MW) @ GardaWorld

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