About this role
<p><strong>Company Description:</strong></p> <p> </p> <p>Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere.</p><div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><u><b>Job Posting External</b></u></H2> </div><div><p><u><b>Job Duties</b></u></p> <ul> <li>Answer and process incoming parts calls from customers and service technicians.</li> <li>Pull orders, receive and put up stock. </li> <li>Order parts and develop relationships with Crown factory and outside vendors.</li> <li>Enhance customer retention by monitoring customer satisfaction with parts support and by responding to customer concerns/requests.</li> <li>Maintain direct contact with current and prospective customers.</li> <li>Prepare customer quotes.</li> <li>Process paperwork.</li> <li>Inventory control to include cycle counts of stockroom, vans and customer consignments.</li> </ul> <p><u><b>Minimum Qualifications</b></u></p> <ul> <li>High school diploma or equivalent</li> <li>Valid driver's license and good driving record</li> </ul> <p><u><b>Preferred Qualifications</b></u></p> <ul> <li>Good verbal communication, written communication, interpersonal, organizational, numerical perception, and computer skills</li> <li>Parts or inventory control experience and lift truck industry experience preferred</li> <li>Ability to work in a team environment</li> </ul> </div></div></div><p> </p> <p><strong>Work Authorization:</strong></p> <p> </p> <p>Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.</p> <p><br>No agency calls please.</p> <p> </p> <p><strong>Compensation and Benefits:</strong></p> <p> </p> <p>Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.</p> <p>EOE Veterans/Disabilities</p>