About this role
<p><strong>Company Description:</strong></p> <p> </p> <p>Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere.</p><div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><u><b>Job Posting External</b></u></H2> </div><div><p><strong><u>Job Duties</u></strong></p> <ul> <li>Drive Operational Excellence across the Company’s global network including establishing unified deployment processes, strengthening operational consistency and development of problem-solving skills within branches.</li> <li>Collaborate with Managing Directors, Directors and General Managers to develop tool sets to elevate customer and employee experience through decisions on resource allocation and project prioritization.</li> <li>Support the team’s ability to develop a standardized certification of Subject Matter Experts (SME) in the application of Lean tools.</li> <li>Establish, audit, and enforce Operational Excellence standards globally. Assess needs of assigned areas based on Operational Performance Metrics, improvement implementation, and sustainment behaviors. </li> <li>Work with the Operational Excellence team and US regions to support local leadership implementation of counter measures where gaps are identified.</li> <li>Use visual controls to communicate gaps between expected versus actual at the local, regional, and national level to hold employees accountable for adoption, performance, and sustainment.</li> </ul> <p><strong><u>Minimum Qualifications</u></strong></p> <ul> <li>8-15 years related experience </li> <li>Bachelor’s degree (Business, Operations, Engineering)</li> <li>Non-degree considered if 12+ years of related experience along with a high school diploma or GED</li> <li>Extensive travel (over 20%)</li> <li>Extensive overnight stays (over 20%)</li> <li>Job requires employee to drive a personal vehicle to conduct company business < 20% per week (8 hours) and/or travel locally between company locations during scheduled workday.</li> </ul> <p><strong><u>Preferred Qualifications</u></strong></p> <ul> <li>Prior experience in retail or service management within a multi-branch or global organization.</li> <li>Lean Six Sigma Black Belt or equivalent continuous improvement certification.</li> <li>Strong analytical skills with proficiency in Microsoft Office, data dashboards, and operational reporting tools. Demonstrated leadership in multi-cultural and matrixed environments.</li> <li>Strong communication, decision-making, facilitation, and change-management skills.</li> </ul></div></div></div><p> </p> <p><strong>Work Authorization:</strong></p> <p> </p> <p>Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.</p> <p><br>No agency calls please.</p> <p> </p> <p><strong>Compensation and Benefits:</strong></p> <p> </p> <p>Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.</p> <p>EOE Veterans/Disabilities</p>