About this role
<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>About Us:</b></H2> </div><div><p>Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since our founding over 30 years ago, we have grown from a small start-up in medical waste management into a leader across a range of increasingly complex and highly regulated arenas, serving healthcare organizations and commercial businesses of every size. Every day, we help our customers solve complex challenges by safely managing materials that could otherwise spread disease, contaminate the environment, or compromise one’s identity.</p> <p>Join us on our mission to protect health and well-being in a safe, responsible, and sustainable way.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Position Purpose:</b></H2> </div><div><p><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif">Represents the overall interests of the company in a specific business market area and assists the Supervisor Customer Service in the planning, administration, monitoring and optimizing the operational performance of the branch. Embraces the values of the Company.</span></span></span></p> <p><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif">This role will be required to provide out of hours on call duties, on a rota basis as required.</span></span></span></p> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Key Job Activities:</b></H2> </div><div><p><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif">Ensures that daily work schedules for SD’s are prepared and distributed.</span></span></span></p> <p><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif">Spends time in the field with the Service Drivers and implements roadside coaching development and security checks, two truck days per week. </span></span></span></p> <p><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif">Ensures that Health & Safety standards are maintained and adhered to according to Shred-it policies and statutory requirements.</span></span></span></p> <p><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif">Assists the Supervisor Customer Service in opening and closing of branch on a daily basis and ensures that support for the Service Drivers is provided.</span></span></span></p> <p><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif">Helps resolve service problems as directed.</span></span></span></p> <p><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif">Assists the Supervisor Customer Service in monthly meetings with Service Drivers and publishes the minutes.</span></span></span></p> <p><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif">Assists the Supervisor Customer Service in customer data entry for new service orders on company SAP data system.</span></span></span></p> <p><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif">Responsible for accurate and timely data entry on the company SAP system, processing paperwork to include but not limited to entry of manual services orders, mass service order printing and dissemination to Service Drivers, customer service queries i.e., next service date etc., routing of new clients into system as directed by the Supervisor Customer Service.</span></span></span></p> <p><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif">Assists in Fleet Maintenance of all vehicles of the Branch, as directed.</span></span></span></p> <p><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif">Implements truck inspections and security check process.</span></span></span></p> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Education:</b></H2> </div><div><div>Required Education: in GCSE</div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b></b></H2> </div><div><p><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif">IOSH Managing Safety</span></span></span></p> <p><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif">Educated to GCSE level or equivalent</span></span></span></p> <p><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif">Certificate of Professional Competence is an advantage</span></span></span></p> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Experience (EMEAA):</b></H2> </div><div><p><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif">Good time management skills</span></span></span></p> <p><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif">Good interpersonal skills</span></span></span></p> <p><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif">Computer literate, proficiency of SAP data system</span></span></span></p> <p><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif">Mechanical aptitude</span></span></span></p> <p><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif">Positive attitude</span></span></span></p> <p><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif">People orientated – believes people make the difference</span></span></span></p> <p><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif">Good work ethic</span></span></span></p> <p><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif">Flexible</span></span></span></p> <p><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif">Proactive</span></span></span></p> <p><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif">Self-motivated</span></span></span></p> <p><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif">Results oriented – motivated by success</span></span></span></p> <p><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif">Focused on career progression</span></span></span></p> <p><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif">Committed to personal development and continuing education</span></span></span></p> <p><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif">Management or supervisory aptitude </span></span></span></p> <p><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif">Understanding of Routing Principles</span></span></span></p> <p><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif">Customer Service Orientation</span></span></span></p> <p><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif">Some Fleet Maintenance</span></span></span></p> <p><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif">Knowledge of Health & Safety guidelines</span></span></span></p> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Certifications and/or Licenses:</b></H2> </div><div><div>Category C+ E / Class II licence</div><div>Certificate of Professional Competence is an advantage</div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Benefits:</b></H2> </div><div><p>Stericycle offers you:</p> <ul> <li>Contributory Pension Scheme</li> <li>Life Insurance</li> <li>Cycle to Work Scheme</li> <li>Access to SteriCares, our employee support fund</li> <li>Stericycle University – Our online library of self-development & learning</li> <li>Annual performance related pay review.</li> <li>Referral Scheme (Earn by introducing people in your network to the Stericycle family)</li> <li>Flu voucher</li> <li>Eye Test voucher</li> <li>And more…</li> </ul> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b></b></H2> </div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><i><b>Disclaimer:</b></i></H2> </div><div><p>The above description is meant to provide a summary of the nature and level of work being performed; it should not be construed as an exhaustive list of all responsibilities, duties and requirements of the job. This document does not create an employment contract, implied or otherwise, and it does not constitute any right or guarantee of employment condition. This position is open to people with disabilities. Stericycle will consider requests for workplace accommodations for protected physical or mental limitations in accordance with its human resources and risks prevention policies and local laws. To the extent permissible under local law, and consistent with business necessity, Stericycle reserves the right to modify the content formally or informally, either verbally or in writing, at any time with or without advance notice.</p></div></div></div>