About this role
<p style="margin-right:0.0in;margin-left:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin-right:0.0in;margin-left:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-family:Arial, sans-serif;color:#0070c0">Current UC employees must apply internally via <em>SuccessFactors</em> </span></strong></p> <p style="margin:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif;line-height:115%"><strong><span style="font-family:Arial, sans-serif">Next Lives at the University of Cincinnati</span></strong></p> <p style="margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif;line-height:115%"> </p> <p style="margin:0.0in;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Founded in 1819, the University of Cincinnati ranks among the nation’s best urban public research universities. Home to more than 53,600 students, 12,000 faculty and staff, and over 360,000 living alumni, UC, a Carnegie 1 institution, combines research prowess with a physical setting The New York Times has called “the most ambitious campus design program in the country." UC's momentum has never been stronger as the anchor of the Cincinnati Innovation District, the oldest cooperative education (co-op) program in the country with students earning $94 million annually through paid experiences, an academic health system, and as a member of the Big 12 Conference. The university contributes $10.6 billion in economic impact to the city and $22.7 billion to the state of Ohio. At UC, next is all of us. Learn more at </span><a href="http://uc.edu/" target="_blank" rel="noopener"><span style="font-family:Arial, sans-serif">uc.edu</span></a><span style="font-family:Arial, sans-serif">. </span></p> <p style="margin:0.0in;line-height:115%;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin:0.0in;line-height:115%;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin:0.0in;line-height:115%;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Arial, sans-serif">UC is a mission-driven organization where we are committed to student success and positively transforming the community through scholarship and service. We thrive on innovation, making an impact, and fostering an environment where staff and faculty are key contributors to UC’s success. </span></p> <p style="margin:0.0in;line-height:115%;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin:0.0in;line-height:115%;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Arial, sans-serif"> </span></p><div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Job Overview</b></H2> </div><div><p> Reporting to the Director of Operational Innovations, the Program Manager for International and Graduate Operations provides strategic leadership and oversight for international undergraduate and graduate admissions operations. This role is responsible for supervising the International and Graduate Operations team, ensuring the efficient processing of application materials, and supporting international enrollment initiatives, scholarships, and institutional partnerships.</p> <p><br>The Program Manager identifies and implements opportunities to enhance operational efficiency, streamline processes, and improve overall service delivery within admissions operations. As a key member of the Operational Innovations team, this position also contributes to critical admissions functions, including transcript processing, application record updates (such as major and campus changes, deferrals, and cancellations), admissions decision processing, and the development and continuous improvement of policies and procedures that support the university's enrollment management goals.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Essential Functions</b></H2> </div><div><ul> <li><em>Manage, design, develop, modify and present programs.</em><em> </em><em> Perform program needs assessment and make recommendations.</em> </li> <li>Implement policies and procedures. </li> <li><em>Maintain budget, prepare contracts, approve and monitor expenditures, prepare budget requests and financial reports.</em><em> </em> </li> <li>Act as liaison to internal departments, external entities and community organizations. </li> <li>May prepare and edit reports and/or newsletters and develop publication materials. </li> <li>Provide direct supervision to exempt and non-exempt staff (i.e., hiring/firing, performance evaluations, disciplinary action, approve time off, etc.). </li> <li>Perform related duties based on departmental need. This job description can be changed at any time. </li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Required Education</b></H2> </div><div><ul> <li><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Bachelor's Degree.</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Seven (7) years of relevant <font color="#000000">work experience and/or other specialized training can be used in lieu of education requirement.</font></span></span></li> </ul> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Required Experience</b></H2> </div><div><ul> <li><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Three (3) years of relevant experience </span></span></li> </ul> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Additional Qualifications </b></H2> </div><div><ul> <li>Serve as the Operational Innovations lead representative to the campus community for international undergraduate and graduate application materials processing.</li> <li>Supervise the International and Graduate Operations team, currently consisting of three full-time staff members.</li> <li>Oversee and implement admissions operations that support international undergraduate and graduate application processing.</li> <li>Serve as the primary processor for graduate application materials.</li> <li>Monitor and ensure team productivity metrics are tracked, maintained, and achieved.</li> <li>Identify and implement opportunities for cross-training, operational efficiency, and strategic planning within the International and Graduate Operations team.</li> <li>Assist in the management and implementation of international undergraduate scholarship programs.</li> <li>Support the development, management, and implementation of existing and prospective international enrollment partnerships and collaborations. Responsibilities may include serving as the primary point of contact for external partners and representing Admissions on committees and task forces.</li> <li>Collaborate with university offices to ensure application, enrollment, and business operations align with partnership expectations and institutional policies.</li> <li>Participate in on-campus and virtual Admissions events.</li> <li>This is a hybrid position. Staff are currently required to work in-office one assigned day per week and participate in a designated number of Admissions/Enrollment Management events, including some evenings and weekends. In-office requirements are subject to change.</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Physical Requirements/Work Environment</b></H2> </div><ul style="margin-top:0.0;margin-bottom:0.0"><li>Office environment/no specific unusual physical or environmental demands. </li></ul></div></div><p style="line-height:normal;margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="line-height:normal;margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:Arial, sans-serif">Compensation and Benefits</span></strong></p> <p style="line-height:normal;margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="line-height:normal;margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">UC offers an exceptional benefits package designed to support your well-being, financial security, and work-life balance. </span><span style="font-family:Arial, sans-serif"><a href="https://www.uc.edu/employees/hr/benefits.html">(UC Benefits)</a></span><span style="font-family:Arial, sans-serif"> Eligibility may vary by position and FTE status. Highlights include:</span></p> <p style="line-height:normal;margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="line-height:normal;margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Salary/Hourly Pay Rate Information: </span></p> <p style="line-height:normal;margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="line-height:normal;margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:Arial, sans-serif">Comprehensive Tuition Remission</span></strong></p> <p style="line-height:normal;margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">UC provides tuition remission for you and your eligible dependents, covering tuition costs for nearly all undergraduate and graduate programs offered by the university.</span></p> <p style="line-height:normal;margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="line-height:normal;margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:Arial, sans-serif">Robust Retirement Plans</span></strong></p> <p style="line-height:normal;margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">As a UC employee, you won’t contribute to Social Security (except Medicare). Instead, you’ll choose between state pension plans (OPERS, STRS) or an Alternative Retirement Plan (ARP), with UC contributing 14–18% of your salary based on position.</span></p> <p style="line-height:normal;margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="line-height:normal;margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:Arial, sans-serif">Real Work-Life Balance</span></strong></p> <p style="line-height:normal;margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">UC prioritizes work-life balance with a generous time-off policy, including:</span></p> <p style="line-height:normal;margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Vacation and sick time</span></p> <p style="line-height:normal;margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">11 paid holidays and additional end-of-year paid time off (Winter Season Days)</span></p> <p style="line-height:normal;margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">6 weeks of paid parental leave for new parents</span></p> <p style="line-height:normal;margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="line-height:normal;margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:Arial, sans-serif">Additional Benefits Include:</span></strong></p> <ul style="margin-bottom:0.0in;margin-top:0.0px" type="disc"> <li style="line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Competitive salary based on experience</span></li> <li style="line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Comprehensive health coverage (medical, dental, vision, prescription)</span></li> <li style="line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Flexible spending accounts & wellness programs</span></li> <li style="line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Professional development & mentorship opportunities</span></li> </ul> <p style="line-height:normal;margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="line-height:normal;margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">To learn more about why UC is a great place to work, please visit our </span><span style="font-family:Arial, sans-serif"><a href="https://www.uc.edu/careers.html">Careers Page</a></span><span style="font-family:Arial, sans-serif">.</span></p> <p style="line-height:normal;margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="line-height:normal;margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">UC is an E-Verify employer. If hired into this position, you will be required to provide satisfactory proof of employment eligibility by providing acceptable, original forms of identification for employment verification via the Federal I-9 employment verification process. Click </span><span style="font-family:Arial, sans-serif"><a href="https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents">here</a></span><span style="font-family:Arial, sans-serif"> for a list of acceptable documents. </span></p> <p style="line-height:normal;margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="line-height:normal;margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:Arial, sans-serif">Important</span></strong><span style="font-family:Arial, sans-serif">: To apply you must create a profile and submit a complete job application through the <u><a href="https://jobs.uc.edu/">UC applicant portal</a></u>. We are unable to consider “easy apply” applications submitted via other websites. For questions about the UC recruiting process or to request accommodations with the application, please contact UC HR at <span style="color:blue;text-decoration:underline"><a href="mailto:[email protected]">[email protected]</a></span></span><span style="color:blue;text-decoration:underline"><span style="font-family:Arial, sans-serif">.</span></span></p> <p style="margin:0.0in 0.0in 8.25pt;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in 0.0in 8.25pt;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:Arial, sans-serif">Equal Opportunity Employer. Building a workplace where all qualified applicants will receive consideration for employment, including Individuals with Disabilities and Protected Veterans.</span></strong></p> <p style="margin:0.0in 0.0in 8.25pt;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in 0.0in 8.25pt;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">REQ: 102634<img src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAA8AAAAPCAMAAAAMCGV4AAAAAXNSR0ICQMB9xQAAAANQTFRFAAAAp3o92gAAAAF0Uk5TAEDm2GYAAAAJcEhZcwAADsQAAA7EAZUrDhsAAAAZdEVYdFNvZnR3YXJlAE1pY3Jvc29mdCBPZmZpY2V/7TVxAAAADElEQVQY02NgGFkAAADwAAFrdgjcAAAAAElFTkSuQmCC" width="15" height="15" border="0"></span></p>