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Program Manager/Scheduling Manager, College-Conservatory of Music (Cincinnati, OH, US, 45221) @ University of Cincinnati

Cincinnati, Ohio, USOnsiteFull-time
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<p style="margin-right:0.0in;margin-left:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin-right:0.0in;margin-left:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-family:Arial, sans-serif;color:#0070c0">Current UC employees must apply internally via <em>SuccessFactors</em> </span></strong></p> <p style="margin:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif;line-height:115%"><strong><span style="font-family:Arial, sans-serif">Next Lives at the University of Cincinnati</span></strong></p> <p style="margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif;line-height:115%"> </p> <p style="margin:0.0in;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Founded in 1819, the University of Cincinnati ranks among the nation’s best urban public research universities. Home to more than 53,600 students, 12,000 faculty and staff, and over 360,000 living alumni, UC, a Carnegie 1 institution, combines research prowess with a physical setting The New York Times has called “the most ambitious campus design program in the country." UC&apos;s momentum has never been stronger as the anchor of the Cincinnati Innovation District, the oldest cooperative education (co-op) program in the country with students earning $94 million annually through paid experiences, an academic health system, and as a member of the Big 12 Conference. The university contributes $10.6 billion in economic impact to the city and $22.7 billion to the state of Ohio. At UC, next is all of us. Learn more at </span><a href="http://uc.edu/" target="_blank" rel="noopener"><span style="font-family:Arial, sans-serif">uc.edu</span></a><span style="font-family:Arial, sans-serif">. </span></p> <p style="margin:0.0in;line-height:115%;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin:0.0in;line-height:115%;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin:0.0in;line-height:115%;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Arial, sans-serif">UC is a mission-driven organization where we are committed to student success and positively transforming the community through scholarship and service. We thrive on innovation, making an impact, and fostering an environment where staff and faculty are key contributors to UC’s success. </span></p> <p style="margin:0.0in;line-height:115%;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin:0.0in;line-height:115%;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Arial, sans-serif"> </span></p><div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Job Overview</b></H2> </div><div><p>The Program/Scheduling Manager manages academic and performance scheduling, event logistics, and daily operations within CCM. This role coordinates faculty and student recitals, rehearsals, auditions, and special events while overseeing facility, equipment scheduling also creation of various recital and ensemble programs. The position also supervises graduate assistants and student workers, supports front desk operations, and serves as a liaison between faculty, students, marketing, box office staff, and external partners to ensure smooth communication and event execution.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Essential Functions</b></H2> </div><div><p><strong>Faculty/Staff Coordination</strong>:</p> <ul> <li>Schedule Faculty and guest artist recitals, master classes and other events at CCM.</li> <li>Coordinate with the College Office to ensure that faculty courses are scheduled and communicated accurately.</li> <li>Assist in scheduling CCM Prep activities.</li> <li>Coordinate with admissions office to schedule audition weekend facility needs (rooms, equipment, etc.)</li> <li>Schedule TAPAA rehearsals, tech, and performances.</li> <li>Assist with scheduling next fiscal year’s major events as part of the scheduling committee.</li> <li>Assist Professors and Adjuncts with scheduling class speakers, outside events, etc</li> <li>Facilitate equipment requests for events, receptions, classes, etc. and schedule instrument tunings as necessary.</li> <li>Coordinate with box office and marketing teams to relay all performances for upcoming fiscal year, changes, additions and cancellations</li> </ul> <p> </p> <p><strong>Supervising Student Workers</strong></p> <ul> <li>Hire, supervise, train and manage three Graduate Assistants</li> <li>Assist in supervising operations staff.</li> <li>Create a team atmosphere that will allow for successful management of program production as well as scheduling.</li> <li>Recruit, hire, train, schedule, and mentor student worker team (4-7 work study students). Foster leadership, customer service skills, project management and professional growth through consistent coaching, training, and development opportunities.</li> <li>Create tools for onboarding and hold weekly GA and work study employee meetings</li> <li>Maintain and update employee handbooks, policies, and procedures. </li> <li>Create weekly schedules to ensure front desk is always covered to assist with walk in room scheduling and questions</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Additional Essential Functions</b></H2> </div><div><p><strong>Student recital scheduling.</strong></p> <ul> <li>Meet with students to explain recital expectations, policies and schedule recital times while avoiding ensemble, faculty, and equipment conflicts.</li> <li>Report to Performance Studies, Keyboard Studies, Composition Divisions of what has transpired with cancellations/changes to the calendar.</li> <li>Maintain 25 LIVE web calendar, master calendar, Access database, and recital book, along with “the black book” so that all parties involved in events are informed.</li> <li>Develop and maintain procedures to efficiently and accurately schedule student recitals and preserve order and fairness.</li> <li>Manage and organize all documents relating to recital scheduling to ensure students get credit.</li> </ul> <p> </p> <p><strong>Other duties</strong></p> <ul> <li>Working with faculty/staff members and prep to schedule last minute requests – masterclasses, audition weekend, room requests and updates for rehearsals</li> <li>Act as liaison to internal departments, external entities and community organizations (i.e. touring opera companies, touring orchestra auditions, CSYO, etc.)</li> <li>Generate programs (prepare, create, proof, send/receive from student and marketing, send reminders) for all recitals, CCM ensembles, and special events</li> <li>Field general inquiries from the scheduling inbox and ensure all emails are responded to in a timely manner</li> <li>Coordinate the use of facilities and equipment</li> <li>Manage day-to-day schedule of activities within CC</li> </ul> <p> </p> <p><strong>Office coverage and conflict resolution. </strong></p> <ul> <li>Coordinate scheduling dress rehearsals, recordings, and non-academic classes/rehearsals</li> <li>Move parties to accommodate many needs</li> <li>Assist walk-ins with scheduling, recitals, lockers, ushering, lost &amp; found, etc</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Required Education</b></H2> </div><div><ul> <li><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Bachelor&apos;s Degree.</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Seven (7) years of relevant <font color="#000000">work experience and/or other specialized training can be used in lieu of education requirement.</font></span></span></li> </ul> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Physical Requirements/Work Environment</b></H2> </div><ul style="margin-top:0.0;margin-bottom:0.0"><li>Office environment/no specific unusual physical or environmental demands. </li></ul></div></div><p style="line-height:normal;margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="line-height:normal;margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:Arial, sans-serif">Compensation and Benefits</span></strong></p> <p style="line-height:normal;margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="line-height:normal;margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">UC offers an exceptional benefits package designed to support your well-being, financial security, and work-life balance. </span><span style="font-family:Arial, sans-serif"><a href="https://www.uc.edu/employees/hr/benefits.html">(UC Benefits)</a></span><span style="font-family:Arial, sans-serif"> Eligibility may vary by position and FTE status. Highlights include:</span></p> <p style="line-height:normal;margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="line-height:normal;margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Salary/Hourly Pay Rate Information: $52,600 - $55,000</span></p> <p style="line-height:normal;margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="line-height:normal;margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:Arial, sans-serif">Comprehensive Tuition Remission</span></strong></p> <p style="line-height:normal;margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">UC provides tuition remission for you and your eligible dependents, covering tuition costs for nearly all undergraduate and graduate programs offered by the university.</span></p> <p style="line-height:normal;margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="line-height:normal;margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:Arial, sans-serif">Robust Retirement Plans</span></strong></p> <p style="line-height:normal;margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">As a UC employee, you won’t contribute to Social Security (except Medicare). Instead, you’ll choose between state pension plans (OPERS, STRS) or an Alternative Retirement Plan (ARP), with UC contributing 14–18% of your salary based on position.</span></p> <p style="line-height:normal;margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="line-height:normal;margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:Arial, sans-serif">Real Work-Life Balance</span></strong></p> <p style="line-height:normal;margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">UC prioritizes work-life balance with a generous time-off policy, including:</span></p> <p style="line-height:normal;margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Vacation and sick time</span></p> <p style="line-height:normal;margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">11 paid holidays and additional end-of-year paid time off (Winter Season Days)</span></p> <p style="line-height:normal;margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">6 weeks of paid parental leave for new parents</span></p> <p style="line-height:normal;margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="line-height:normal;margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:Arial, sans-serif">Additional Benefits Include:</span></strong></p> <ul style="margin-bottom:0.0in;margin-top:0.0px" type="disc"> <li style="line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Competitive salary based on experience</span></li> <li style="line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Comprehensive health coverage (medical, dental, vision, prescription)</span></li> <li style="line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Flexible spending accounts &amp; wellness programs</span></li> <li style="line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Professional development &amp; mentorship opportunities</span></li> </ul> <p style="line-height:normal;margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="line-height:normal;margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">To learn more about why UC is a great place to work, please visit our </span><span style="font-family:Arial, sans-serif"><a href="https://www.uc.edu/careers.html">Careers Page</a></span><span style="font-family:Arial, sans-serif">.</span></p> <p style="line-height:normal;margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="line-height:normal;margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">UC is an E-Verify employer. If hired into this position, you will be required to provide satisfactory proof of employment eligibility by providing acceptable, original forms of identification for employment verification via the Federal I-9 employment verification process. Click </span><span style="font-family:Arial, sans-serif"><a href="https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents">here</a></span><span style="font-family:Arial, sans-serif"> for a list of acceptable documents. </span></p> <p style="line-height:normal;margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="line-height:normal;margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:Arial, sans-serif">Important</span></strong><span style="font-family:Arial, sans-serif">: To apply you must create a profile and submit a complete job application through the <u><a href="https://jobs.uc.edu/">UC applicant portal</a></u>. We are unable to consider “easy apply” applications submitted via other websites. For questions about the UC recruiting process or to request accommodations with the application, please contact UC HR at <span style="color:blue;text-decoration:underline"><a href="mailto:[email protected]">[email protected]</a></span></span><span style="color:blue;text-decoration:underline"><span style="font-family:Arial, sans-serif">.</span></span></p> <p style="margin:0.0in 0.0in 8.25pt;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in 0.0in 8.25pt;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:Arial, sans-serif">Equal Opportunity Employer. Building a workplace where all qualified applicants will receive consideration for employment, including Individuals with Disabilities and Protected Veterans.</span></strong></p> <p style="margin:0.0in 0.0in 8.25pt;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in 0.0in 8.25pt;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">REQ: 102542<img src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAA8AAAAPCAMAAAAMCGV4AAAAAXNSR0ICQMB9xQAAAANQTFRFAAAAp3o92gAAAAF0Uk5TAEDm2GYAAAAJcEhZcwAADsQAAA7EAZUrDhsAAAAZdEVYdFNvZnR3YXJlAE1pY3Jvc29mdCBPZmZpY2V/7TVxAAAADElEQVQY02NgGFkAAADwAAFrdgjcAAAAAElFTkSuQmCC" width="15" height="15" border="0"></span></p>

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