About this role
<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Job Summary</b></H2> </div><div><p style="margin-bottom:13.0px"><span style="font-size:11.0pt"><span><span><span style="font-family:Calibri, sans-serif"><b><u>Student Clerk Position</u></b></span></span></span></span></p> <p style="margin-bottom:13.0px"><span style="font-size:11.0pt"><span style="font-family:Calibri, sans-serif">The Student Clerk position will help support faculty, staff and students in an academic setting as well as a fully functional veterinary teaching hospital of the College of Veterinary Medicine by performing communication activities required to keep an office functional. Their main responsibilities include greeting customers, taking the customer's information, and routing the customer to the team who can assist with their request. This person will help with other office tasks including maintaining and inventorying office equipment, assisting with toner replacements, and assisting with basic technology requests. The person in this position is expected to provide a high level of customer service. Exemplary interpersonal skills and a professional attitude are required.</span></span></p> <p class="MsoNoSpacing"><span style="font-size:11.0pt"><span><span><span style="font-family:Calibri, sans-serif"><b><u>Responsibilities:</u></b></span></span></span></span></p> <ul> <li class="MsoNoSpacing"><span style="font-size:11.0pt"><span style="font-family:Calibri, sans-serif">Assist with customer phone calls and walk-ins: take customer information and route to the appropriate team</span></span></li> <li class="MsoNoSpacing"><span style="font-size:11.0pt"><span style="font-family:Calibri, sans-serif">Create, update, and close tickets in the ticketing system</span></span></li> <li class="MsoNoSpacing"><span style="font-size:11.0pt"><span style="font-family:Calibri, sans-serif">Assist with receiving and processing incoming packages</span></span></li> <li class="MsoNoSpacing"><span style="font-size:11.0pt"><span style="font-family:Calibri, sans-serif">Assist with large format poster printing</span></span></li> <li class="MsoNoSpacing"><span style="font-size:11.0pt"><span style="font-family:Calibri, sans-serif">Assist with toner replacement</span></span></li> <li class="MsoNoSpacing"><span style="font-size:11.0pt"><span style="font-family:Calibri, sans-serif">Assist with labeling, sorting, and inventorying equipment</span></span></li> <li class="MsoNoSpacing"><span style="font-size:11.0pt"><span style="font-family:Calibri, sans-serif">Help with office management and organization, including maintaining office equipment</span></span></li> <li class="MsoNoSpacing"><span style="font-size:11.0pt"><span style="font-family:Calibri, sans-serif">Process old equipment for Purdue Salvage</span></span></li> <li class="MsoNoSpacing"><span style="font-size:11.0pt"><span style="font-family:Calibri, sans-serif">Assist with basic technology requests: equipment checkout, keyboard/mice replacements, cable management, configure wireless connections</span></span></li> <li class="MsoNoSpacing"><span style="font-size:11.0pt"><span style="font-family:Calibri, sans-serif">Various duties as assigned</span></span></li> </ul> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Recommended Skills</b></H2> </div><div><p style="margin-bottom:13.0px"><span style="font-size:11.0pt"><span><span><span style="font-family:Calibri, sans-serif"><b><u>Recommended Skills</u></b></span></span></span></span></p> <ul> <li class="MsoNoSpacing"><span style="font-size:11.0pt"><span style="font-family:Calibri, sans-serif">Excellent written and verbal customer service skills</span></span></li> <li class="MsoNoSpacing"><span style="font-size:11.0pt"><span style="font-family:Calibri, sans-serif">Proficiency with Microsoft Office </span></span></li> <li class="MsoNoSpacing"><span style="font-size:11.0pt"><span style="font-family:Calibri, sans-serif">Two hour minimum time block per assigned shift</span></span> <ul style="list-style-type:circle"> <li class="MsoNoSpacing"><span style="font-size:11.0pt"><span style="font-family:Calibri, sans-serif">10 - 12 hours per week – concessions will be made based on class schedule</span></span></li> </ul> </li> <li class="MsoNoSpacing"><span style="font-size:11.0pt"><span style="font-family:Calibri, sans-serif">Work effectively in a team environment</span></span></li> <li class="MsoNoSpacing"><span style="font-size:11.0pt"><span style="font-family:Calibri, sans-serif">Self-starter and ability to work independently on assignments</span></span></li> <li class="MsoNoSpacing"><span style="font-size:11.0pt"><span style="font-family:Calibri, sans-serif">Comfortable around small, large and exotic animals</span></span></li> </ul> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Education</b></H2> </div><div>0</div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Experience</b></H2> </div><div>0</div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FLSA Status</b></H2> </div><div>Non-Exempt</div></div></div>