About this role
<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><u><b>Join Purdue University Fort Wayne:</b></u></H2> </div><div><p>We are currently seeking a full-time, on-site <strong>Senior Library Assistant </strong>in our Library. This position serves as the evening and weekend shift lead, ensuring smooth front-line operations and high-quality service for students, faculty, staff, and community patrons. The pay for this position is $15.75/hr.</p> <p> </p> <p><strong>Primary Responsibilities:</strong></p> <ul> <li>Performs as shift lead for evenings and weekends, acting as responsible employee for issues with staffing, customer service, and building problems.</li> <li>Leads front line service in a timely, accurate, and effective manner to PFW students, faculty, staff, and residents of Indiana, providing circulation assistance, and demonstrating a courteous, professional attitude to all patrons.</li> <li>Processes ingoing and outgoing materials requested through the Purdue fulfillment network and InterLibrary Loan on evenings and weekends, and functions as back-up for the Document Delivery Services Department.</li> <li>Handles patron complaints and concerns, and communicates existing policy and procedures to internal and external patrons.</li> <li>Leads opening and closing procedures.</li> <li>Provides functional supervision of student employees through training, deployment to specific service points, review of activities for accuracy and correctness, and allocation of tasks.</li> <li>Aids in the physical movement of materials in the building, such as shelving and shifting materials.</li> <li>Answers the Library phone and IM chat, providing mid-level reference assistance, directional information, scheduling, and referrals.</li> <li>Instructs patrons in use of microform reader/printers, computers, printers, and other equipment, and troubleshoots basic mechanical problems.</li> <li>Other duties as assigned.</li> </ul> <p> </p> <p><strong>Required Qualifications:</strong></p> <ul> <li>High School Diploma/GED</li> <li>2 yrs. exp required in computer skills, high level of customer service, and interpersonal and organizational skills.</li> <li>Maintain reliable attendance and report to work on time, and adapt to a work schedule dictated by the university academic calendar.</li> <li>Knowledge and effective use of computer applications and equipment.</li> <li>Effective written and oral communication, including communicating technical information to non-technical people.</li> <li>Active listening, and ability to interpret information, then quickly analyze and solve problems.</li> <li>Exceptional customer service, self-motivation, time management, and task prioritization.</li> <li>Work as a team member and foster a cooperative work environment.</li> <li>Ability to quickly adapt to a changing environment.</li> <li>Ability to assist in physical movement of materials in the building.</li> <li>Schedule: Sunday-Thursday, Noon-9pm.</li> </ul> <p> </p> <p><strong>Preferred Qualifications:</strong></p> <ul> <li>Library Science or Library and Information Science coursework, certificate, or degree.</li> <li>Library circulation and/or reference experience, and work in an academic library or employment in an academic setting.</li> <li>Familiarity with and knowledge of library databases, basic search theory, the Library of Congress Classification system, library circulation policies, and electronic library resources.</li> <li>Experience with library management systems such as ILLiad, OCLC, Ex Libris's Alma and Primo.</li> </ul> <p> </p> <p style="text-align:center"> </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Benefits:</b></H2> </div><div><ul> <li>Free tuition through Purdue University Global.</li> <li>Fee remission for a traditional Purdue degree for yourself, your spouse, and your child(ren).</li> <li>Insurance starts on first day of employment.</li> <li>Generous Paid Time Off – additional PTO in December.</li> <li>Additional benefit information: <a href="https://www.purdue.edu/hr/benewell/">https://www.purdue.edu/hr/benewell/</a></li> </ul> <p> </p> <p><strong>Additional Information:</strong></p> <ul> <li><strong>Purdue will not sponsor employment authorization for this position.</strong></li> <li>Resumes and cover letters that contain portraits or personal information will not be reviewed by the hiring committee.</li> <li>A background and misconduct check will be required for employment in this position</li> </ul> <p> </p> <p> </p> <p> </p> <p style="text-align:center"><em>Purdue Fort Wayne is an EEO/AA.</em></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FLSA Status</b></H2> </div><div>Non-Exempt</div></div></div>