About this role
<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Job Summary</b></H2> </div><div><p>The Marketing/Client Services Associate (Intern) supports both outreach and client relations efforts that help Meals on Wheels build community connections, attract donors and volunteers, and serve clients efficiently and compassionately. This hybrid role combines creativity, communication, and client engagement to strengthen awareness and impact.</p> <p> </p> <p>Pay: $12/hour</p> <p>Location: Merrillville, IN</p> <p>Position Type: Marketing/Client Services / Internship</p> <p>Schedule: Flexible hours- Monday through Friday (minimum 8 hours/week preferred)</p> <p>Reports To: Director of Community Engagement & Marketing</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>About Us</b></H2> </div><div><p>Since 1977, Meals on Wheels of Northwest Indiana has delivered over 10 million meals to neighbors in need- seniors, people with disabilities, veterans, children, cancer patients, pregnant women, and others facing barriers to nutrition and social connection.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Responsibilities</b></H2> </div><div><ul> <li>Assist in developing and scheduling content for social media platforms (Facebook, Instagram, LinkedIn, etc.)</li> <li>Support email marketing and donor outreach campaigns using provided templates and messaging guidelines</li> <li>Help create flyers, press releases, or visuals promoting campaigns, events, and volunteer opportunities</li> <li>Collect and edit client/volunteer stories to highlight Meals on Wheels’ community impact</li> <li>Photograph or video events (if comfortable) to capture the spirit of service</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Client Services (Program Support)</b></H2> </div><div><ul> <li>Assist with client intake calls and updates to ensure accurate information and timely service</li> <li>Provide courteous phone or email support to clients and families regarding meal schedules and program details</li> <li>Help update databases, track outreach efforts, and assemble client materials (welcome packets, feedback forms, etc.)</li> <li>Participate in occasional community events, client appreciation activities, or volunteer fairs</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Qualifications</b></H2> </div><div><ul> <li>Strong communication and interpersonal skills</li> <li>Basic understanding of marketing, communications, or customer service principles</li> <li>Comfortable with email platforms, social media, and basic computer applications (Microsoft Office, Google Workspace)</li> <li>Professional, positive, and reliable demeanor</li> <li>Commitment to the mission of Meals on Wheels and compassion for clients served</li> </ul> <p> </p> <p>(Preferred but not required)</p> <ul> <li>Experience with Canva, Mailchimp, or content scheduling tools</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Education</b></H2> </div><div><ul> <li>PNW Work-Study Student</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Training & Support</b></H2> </div><div><p>Intern will receive orientation and training from staff in both the Marketing and Client Services departments. Guidance will be provided for all assignments, and collaboration is encouraged to enhance skills and creativity.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FLSA Status</b></H2> </div><div>Non-Exempt</div></div></div>