About this role
<p class="notranslate" style="margin-bottom:10.0px"><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-size:14.0px">Milliken & Company is a global manufacturing leader whose focus on materials science delivers tomorrow’s breakthroughs today. From industry-leading molecules to sustainable innovations, Milliken creates products that enhance people’s lives and deliver solutions for its customers and communities. Drawing on thousands of patents and a portfolio with applications across the textile, flooring, chemical and healthcare businesses, the company harnesses a shared sense of integrity and excellence to positively impact the world for generations. Discover more about Milliken’s curious minds and inspired solutions at <a style="color:blue;text-decoration:underline" href="https://nam10.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.milliken.com%2F&data=04%7C01%7CLisa.Kidd%40milliken.com%7C3af57c675b3340828e1c08da08718094%7C326271270bbf472d9e35b0b67edbc59a%7C1%7C0%7C637831580855703150%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=GKtrYGfxr0plalMW0NxT%2FEUyb%2BBcNv%2Bx0DqtGRftgQY%3D&reserved=0" target="_blank" rel="noopener">Milliken.com</a> and on<span style="font-size:14.0px"> <a style="color:blue;text-decoration:underline" href="https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.facebook.com%2FMillikenandCo%2F&data=04%7C01%7CLisa.Kidd%40milliken.com%7C3af57c675b3340828e1c08da08718094%7C326271270bbf472d9e35b0b67edbc59a%7C1%7C0%7C637831580855703150%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=mqMuzBa%2B0cJwww0ETrCKEr5sCdmy7pByiuj%2FiEI6kyQ%3D&reserved=0" target="_blank" rel="noopener">Facebook</a>, <a style="color:blue;text-decoration:underline" href="https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.instagram.com%2Fmillikenandco%2F&data=04%7C01%7CLisa.Kidd%40milliken.com%7C3af57c675b3340828e1c08da08718094%7C326271270bbf472d9e35b0b67edbc59a%7C1%7C0%7C637831580855703150%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=ztLZXP3aHSHdK%2BEiLqB7wJ1EtGlXMNxN13Q%2B4mMYdBM%3D&reserved=0" target="_blank" rel="noopener">Instagram</a> and <a style="color:blue;text-decoration:underline" href="https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmilliken-%26-company%2F&data=04%7C01%7CLisa.Kidd%40milliken.com%7C3af57c675b3340828e1c08da08718094%7C326271270bbf472d9e35b0b67edbc59a%7C1%7C0%7C637831580855703150%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=lzS0p8gw%2B2JS1kSOzEKnKZCRsKedj6eUlDslVWDZnSc%3D&reserved=0" target="_blank" rel="noopener"> LinkedIn</a>.</span></span></span></p><p style="margin:0.0in;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0in;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:'Noto Sans', sans-serif"><strong><span style="font-family:'Noto Sans', sans-serif;color:#1f3864">POSITION TITLE</span></strong></span></p> <p style="margin:0.0in;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:'Noto Sans', sans-serif">Hospitality Account Manager, Flooring SBU (Orlando, FL)</span></p> <p style="margin:0.0in;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-family:'Noto Sans', sans-serif;color:#1f3864"> </span></strong></p> <p style="margin:0.0in 0.0in 3.0pt;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-family:'Noto Sans', sans-serif;color:#1f3864"> </span></strong></p> <p style="margin:0.0in 0.0in 3.0pt;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-family:'Noto Sans', sans-serif;color:#1f3864">POSITION OVERVIEW</span></strong></p> <p style="margin:0.0in;line-height:15.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:'Noto Sans', sans-serif">The Hospitality Account Manager owns and drives growth of hospitality flooring sales across <em>Orlando, Florida and surrounding markets.</em> This role operates with an entrepreneurial mindset, taking full ownership of the territory through strategic account management, specification development, and targeted new business acquisition, while representing Milliken Flooring in the local hospitality market.</span></p> <p style="margin:0.0in;line-height:15.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0in;line-height:15.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:'Noto Sans', sans-serif">Success in this role requires strong knowledge of the hospitality sales and specification process, along with established relationships within the local A&D community and key end‑user segments. While the territory is independently managed, the Account Manager must also demonstrate a strong team mentality, working closely with commercial and residential sales teammates across the state of Florida to maximize market coverage, share opportunities, and deliver consistent results.</span></p> <p style="margin:0.0in;line-height:15.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0in 0.0in 3.0pt;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-family:'Noto Sans', sans-serif;color:#1f3864">LOCATION</span></strong></p> <p style="margin:0.0in 0.0in 3.0pt;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:'Noto Sans', sans-serif">Orlando, FL (preferred); candidates based in other locations will be considered based on their ability to effectively support Orlando and surrounding markets</span></p> <p style="margin:0.0in;line-height:15.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0in;line-height:15.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><u><span style="font-family:'Noto Sans', sans-serif"> </span></u></strong></p> <p style="margin:0.0in 0.0in 3.0pt;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-family:'Noto Sans', sans-serif;color:#1f3864">JOB RESPONSIBILITIES</span></strong></p> <ul style="list-style-type:square;margin-top:3.0pt;margin-bottom:1.0 E-4pt"> <li style="margin:3.0pt 0.0in 1.0 E-4pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:'Noto Sans', sans-serif">The successful candidate will meet and exceed all revenue and growth goals assigned.</span></li> <li style="margin:3.0pt 0.0in 1.0 E-4pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:'Noto Sans', sans-serif">Develops, plans, and executes sales and marketing strategies within assigned A&D accounts and End User accounts. </span></li> <li style="margin:3.0pt 0.0in 1.0 E-4pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:'Noto Sans', sans-serif">Develops and maintains a detailed sales strategy for each target aimed at retention/penetration to gain targeted market share.</span></li> <li style="margin:3.0pt 0.0in 1.0 E-4pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:'Noto Sans', sans-serif">Establishes, develops, strengthens and maintains relationships at all levels with customers.</span></li> <li style="margin:3.0pt 0.0in 1.0 E-4pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:'Noto Sans', sans-serif">Promotes the Company brand in the marketplace.</span></li> <li style="margin:3.0pt 0.0in 1.0 E-4pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:'Noto Sans', sans-serif">Support commercial dealer channel strategies and relationships to fully maximize contracting opportunities and market coverage.</span></li> <li style="margin:3.0pt 0.0in 1.0 E-4pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:'Noto Sans', sans-serif">Manage all aspects of day-to-day account management.</span></li> <li style="margin:3.0pt 0.0in 1.0 E-4pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:'Noto Sans', sans-serif">Generate product specifications and sales.</span></li> <li style="margin:3.0pt 0.0in 1.0 E-4pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:'Noto Sans', sans-serif">Identify winnable projects. Fill and maintain a workable pipeline using the Salesforce.com CRM tool.</span></li> <li style="margin:3.0pt 0.0in 1.0 E-4pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:'Noto Sans', sans-serif">Highly involved in industry trade organizations. </span></li> </ul> <p style="margin:0.0in 0.0in 0.0in 0.5in;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin:0.0in 0.0in 3.0pt;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-family:'Noto Sans', sans-serif;color:#1f3864">QUALIFICATIONS - REQUIRED</span></strong></p> <ul style="list-style-type:square;margin-top:0.0in;margin-bottom:3.0pt"> <li style="margin:0.0in 0.0in 3.0pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:'Noto Sans', sans-serif">B.S./B.A. required </span></li> <li style="margin:0.0in 0.0in 3.0pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:'Noto Sans', sans-serif">3+ years of direct sales experience or A&D background required (experience within the Hospitality Industry preferred).</span></li> <li style="margin:0.0in 0.0in 3.0pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:'Noto Sans', sans-serif">Prior experience with sales with customized products.</span></li> <li style="margin:0.0in 0.0in 3.0pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:'Noto Sans', sans-serif">Well-developed communication and execution management skills.</span></li> <li style="margin:0.0in 0.0in 3.0pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:'Noto Sans', sans-serif">Strong project management skills. Knowledge and experience with CRM tools such as Salesforce.com</span></li> <li style="margin:0.0in 0.0in 3.0pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:'Noto Sans', sans-serif">Must be a self-starter, experience with working from home office with limited supervision.</span></li> <li style="margin:0.0in 0.0in 3.0pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:'Noto Sans', sans-serif">Must possess very strong personal presence and interpersonal skills.</span></li> <li style="margin:0.0in 0.0in 3.0pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:'Noto Sans', sans-serif">Must be comfortable interacting with a wide variety of customers - from technical to non-technical.</span></li> <li style="margin:0.0in 0.0in 3.0pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:'Noto Sans', sans-serif">Strong understanding of the custom design process.</span></li> <li style="margin:0.0in 0.0in 3.0pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:'Noto Sans', sans-serif">Must be authorized to work in the US without restriction.</span></li> </ul> <p style="margin:0.0in 0.0in 3.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:107%;font-family:'Noto Sans', sans-serif;color:white">#LI-EC1</span></p><p> </p> <p><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-size:12.0px">Milliken is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to actual or perceived race, color, creed, religion, sex or gender (including pregnancy, childbirth or related medical condition, including but not limited to lactation), sexual orientation, gender identity or gender expression (including transgender status), ancestry, national origin, citizenship, age physical or mental disability, genetic information, marital status, veteran or military status or any other characteristic protected by applicable law.</span></span></p> <p><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-size:12.0px"><span style="font-size:12.0px">To request a reasonable accommodation to complete a job application, pre-employment testing, a job interview, or to otherwise participate in the hiring process, please contact <span style="text-decoration:underline"><a id="OWA951197e3-3fa1-ecac-67de-81d2c563930a" title="mailto:[email protected]" href="mailto:[email protected]">[email protected].</a></span></span></span></span></p> <p> </p>