About this role
<p style="margin:0.0cm 0.0cm 3.0pt;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-family:'Trebuchet MS', sans-serif;color:#1f3864">KEY RESPONSIBILITIES</span></strong></p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:'Trebuchet MS', sans-serif">Your responsibilities are focused on the following areas:</span></p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <ol style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:'Trebuchet MS', sans-serif">Be the focal point for all technical matters related to customer work: </span> <ul style="list-style-type:circle;margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:'Trebuchet MS', sans-serif">Be the expert for questions related to our additives and the way they affect properties and processing conditions at our direct and indirect customers. </span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:'Trebuchet MS', sans-serif">Develop deep relationships with key technical contacts at our customers; be their preferred point of contact for any technical matters </span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:'Trebuchet MS', sans-serif">Understand the problems that need to be addressed, translate them into hypotheses and execute experiments (lab or plant trials) to validate them. </span></li> </ul> </li> </ol> <p style="margin:0.0cm 0.0cm 0.0cm 36.0pt;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <ol style="margin-bottom:0.0cm;margin-top:0.0px" start="2"> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:'Trebuchet MS', sans-serif">Work closely with sales, marketing, and R&D to align priorities, coordinate activities, and accelerate project execution and commercial outcomes</span> <ul style="list-style-type:circle;margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:'Trebuchet MS', sans-serif">Study and stay abreast of new polymers, additives, and applications.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:'Trebuchet MS', sans-serif">Help assess the value generated by our solutions to the customer.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:'Trebuchet MS', sans-serif">Identify customer needs and support the translation of technical values into commercial outcomes.</span></li> </ul> </li> </ol> <p style="margin:0.0cm 0.0cm 0.0cm 36.0pt;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <ol style="margin-bottom:0.0cm;margin-top:0.0px" start="3"> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:'Trebuchet MS', sans-serif">Support our innovation process: </span> <ul style="list-style-type:circle;margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:'Trebuchet MS', sans-serif">Be an active member of our global technical community by sharing learnings and solving problems together. </span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:'Trebuchet MS', sans-serif">Assist the New Product Development team when new products are first introduced to customers.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:'Trebuchet MS', sans-serif">Generate insights through deep market and industry knowledge. </span></li> </ul> </li> </ol> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 3.0pt;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-family:'Trebuchet MS', sans-serif;color:#1f3864"> </span></strong></p> <p style="margin:0.0cm 0.0cm 3.0pt;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-family:'Trebuchet MS', sans-serif;color:#1f3864"> </span></strong></p> <p style="margin:0.0cm 0.0cm 3.0pt;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-family:'Trebuchet MS', sans-serif;color:#1f3864"> </span></strong></p> <p style="margin:0.0cm 0.0cm 3.0pt;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-family:'Trebuchet MS', sans-serif;color:#1f3864"> </span></strong></p> <p style="margin:0.0cm 0.0cm 3.0pt;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-family:'Trebuchet MS', sans-serif;color:#1f3864">QUALIFICATIONS - REQUIRED</span></strong></p> <ul style="list-style-type:square;margin-top:0.0cm;margin-bottom:3.0pt"> <li style="margin:0.0cm 0.0cm 3.0pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:'Trebuchet MS', sans-serif">B.S or M.S degree in Engineering, Materials/Polymer Science, or another related technical field</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:'Trebuchet MS', sans-serif">7 years of professional experience in direct customer support role or in a technical role in the plastics industry, preferably related to Polyolefins (PP/PE production, compounding, conversion, or additives / masterbatches)</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:'Trebuchet MS', sans-serif">Fluency in spoken and written Korean and English is required, as the successful candidate will need to communicate directly with stakeholders and clients in the Korean market</span></li> </ul> <p style="margin:0.0cm 0.0cm 3.0pt 18.0pt;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><u><span style="font-size:11.0pt;font-family:'Trebuchet MS', sans-serif"> </span></u></strong></p> <p style="margin:0.0cm 0.0cm 3.0pt;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-family:'Trebuchet MS', sans-serif;color:#1f3864">The successful candidate will have the following strengths:</span></strong></p> <ul style="list-style-type:square;margin-top:0.0cm;margin-bottom:3.0pt"> <li style="margin:0.0cm 0.0cm 3.0pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:'Trebuchet MS', sans-serif">Good relationship-building and influencing capability </span></li> <li style="margin:0.0cm 0.0cm 3.0pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:'Trebuchet MS', sans-serif">Strong ownership mindset, including the ability to get things done and drive projects forward </span></li> <li style="margin:0.0cm 0.0cm 3.0pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:'Trebuchet MS', sans-serif">Resiliency and discipline to persevere in ambiguous and complex situations</span></li> <li style="margin:0.0cm 0.0cm 3.0pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:'Trebuchet MS', sans-serif">Capability to structure and prioritize work across multiple parallel initiatives</span></li> <li style="margin:0.0cm 0.0cm 3.0pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:'Trebuchet MS', sans-serif">Ability to guide discussions, challenge assumptions, and drive alignment with customers and internal teams</span></li> <li style="margin:0.0cm 0.0cm 3.0pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:'Trebuchet MS', sans-serif">Demonstrated ability to support and elevate the performance of the organization (mentorship, knowledge sharing) </span></li> <li style="margin:0.0cm 0.0cm 3.0pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:'Trebuchet MS', sans-serif">Skills in presentation and written communication</span></li> </ul>