About this role
<p class="notranslate" style="margin-bottom:10.0px"><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-size:14.0px">Milliken & Company is a global manufacturing leader whose focus on materials science delivers tomorrow’s breakthroughs today. From industry-leading molecules to sustainable innovations, Milliken creates products that enhance people’s lives and deliver solutions for its customers and communities. Drawing on thousands of patents and a portfolio with applications across the textile, flooring, chemical and healthcare businesses, the company harnesses a shared sense of integrity and excellence to positively impact the world for generations. Discover more about Milliken’s curious minds and inspired solutions at <a style="color:blue;text-decoration:underline" href="https://nam10.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.milliken.com%2F&data=04%7C01%7CLisa.Kidd%40milliken.com%7C3af57c675b3340828e1c08da08718094%7C326271270bbf472d9e35b0b67edbc59a%7C1%7C0%7C637831580855703150%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=GKtrYGfxr0plalMW0NxT%2FEUyb%2BBcNv%2Bx0DqtGRftgQY%3D&reserved=0" target="_blank" rel="noopener">Milliken.com</a> and on<span style="font-size:14.0px"> <a style="color:blue;text-decoration:underline" href="https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.facebook.com%2FMillikenandCo%2F&data=04%7C01%7CLisa.Kidd%40milliken.com%7C3af57c675b3340828e1c08da08718094%7C326271270bbf472d9e35b0b67edbc59a%7C1%7C0%7C637831580855703150%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=mqMuzBa%2B0cJwww0ETrCKEr5sCdmy7pByiuj%2FiEI6kyQ%3D&reserved=0" target="_blank" rel="noopener">Facebook</a>, <a style="color:blue;text-decoration:underline" href="https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.instagram.com%2Fmillikenandco%2F&data=04%7C01%7CLisa.Kidd%40milliken.com%7C3af57c675b3340828e1c08da08718094%7C326271270bbf472d9e35b0b67edbc59a%7C1%7C0%7C637831580855703150%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=ztLZXP3aHSHdK%2BEiLqB7wJ1EtGlXMNxN13Q%2B4mMYdBM%3D&reserved=0" target="_blank" rel="noopener">Instagram</a> and <a style="color:blue;text-decoration:underline" href="https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmilliken-%26-company%2F&data=04%7C01%7CLisa.Kidd%40milliken.com%7C3af57c675b3340828e1c08da08718094%7C326271270bbf472d9e35b0b67edbc59a%7C1%7C0%7C637831580855703150%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=lzS0p8gw%2B2JS1kSOzEKnKZCRsKedj6eUlDslVWDZnSc%3D&reserved=0" target="_blank" rel="noopener"> LinkedIn</a>.</span></span></span></p><p> </p> <p style="margin:0.0in 0.0in 3.0pt;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-family:'Trebuchet MS', sans-serif;color:#1f3864">POSITION TITLE </span></strong></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif">Commercial Account Manager – Toronto, Ontario, Canada</p> <p style="margin:0.0in;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0in 0.0in 3.0pt;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-family:'Trebuchet MS', sans-serif;color:#1f3864">COMPANY OVERVIEW</span></strong></p> <p style="margin:0.0in;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:'Trebuchet MS', sans-serif">At Milliken, our work begins behind the scenes often taking shape in a lab. The molecules and materials we create are transforming lives and experiences around the world. We're a global leader with over 155 years of expertise in research, design and manufacturing specializing in the textile, chemical, healthcare, and flooring industries. </span></p> <p style="margin:0.0in;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0in;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:'Trebuchet MS', sans-serif">Headquartered in Spartanburg, South Carolina, our eight thousand associates across 46 locations are a diverse global team of scientists, engineers, manufacturers, designers, thinkers, and problem solvers. People who come to work every day with curious minds and an unwavering commitment to delivering sustainable solutions for our customers and communities. Named to the World’s Most Ethical Companies list by Ethisphere Institute for 15 consecutive years, we rally behind a common purpose: to positively impact the world for generations.</span></p> <p style="margin:0.0in;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0in;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-family:'Trebuchet MS', sans-serif;color:#1f3864"> </span></strong></p> <p style="margin:0.0in 0.0in 3.0pt;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-family:'Trebuchet MS', sans-serif;color:#1f3864">POSITION OVERVIEW</span></strong></p> <p style="margin:0.0in 12.2pt 1.0E-4pt 0.0in;text-indent:0.0in;font-size:11.0pt;font-family:'Trebuchet MS', sans-serif"><span style="font-size:10.0pt">Milliken Flooring is searching for a Commercial Account Manager to join the Canadian Sales team covering Toronto (GTA). The specific role manages all aspects of current contract sales and new account acquisitions in the territory. The ideal candidate should possess strong experience and knowledge of the contract sales process and preferably knowledge of the contract and hospitality carpet industry. We are looking for someone with comprehensive knowledge of the local Dealer </span></p> <p style="margin:0.0in 12.2pt 1.0E-4pt 0.0in;text-indent:0.0in;font-size:11.0pt;font-family:'Trebuchet MS', sans-serif"><span style="font-size:10.0pt">and A&D industry - capable of specifying and selling through these segments, and experience in seeking and developing annuity business with end users. This person should have evidence of </span></p> <p style="margin:0.0in 12.2pt 1.0E-4pt 0.0in;text-indent:0.0in;font-size:11.0pt;font-family:'Trebuchet MS', sans-serif"><span style="font-size:10.0pt">strategic relationships with key decision makers in the territory and the ability to see the “big picture” by assessing, prioritizing, navigating and quickly adapting to complex situations in key projects. This person also needs to have strong listening and communication skills used to identify customer needs and encourage customers to specify and purchase Milliken flooring products. In order to strengthen key relationships and secure specifications on must win projects, this person will need to be able to work flexible hours. </span></p> <p style="margin:0.0in;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0in 0.0in 6.0pt;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0in 0.0in 3.0pt;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-family:'Trebuchet MS', sans-serif;color:#1f3864">JOB RESPONSIBILITIES</span></strong></p> <ul> <li style="font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:'Trebuchet MS', sans-serif">The successful candidate will meet and exceed all revenue and growth goals assigned.</span></li> <li style="font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:'Trebuchet MS', sans-serif">Engage in a collaborative, team-based approach by partnering with fellow sales associates—fostering proactive communication, transparency, and shared ownership to drive revenue growth and customer success.</span></li> <li style="font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:'Trebuchet MS', sans-serif">Develop, plan, and execute sales and marketing strategies within assigned A&D, End User, and<strong> </strong>Dealer accounts.</span></li> <li style="font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:'Trebuchet MS', sans-serif">Develop and maintain a detailed sales strategy for each target aimed at retention/penetration to gain targeted market share within specified segments.</span></li> <li style="font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:'Trebuchet MS', sans-serif">Establish, develop, strengthen, and maintain relationships at all levels of assigned A&D and End User accounts.</span></li> <li style="font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:'Trebuchet MS', sans-serif">Promote the Company brand in the marketplace.</span></li> <li style="font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:'Trebuchet MS', sans-serif">Support commercial dealer channel strategies and relationships to fully maximize contracting opportunities and market coverage.</span></li> <li style="font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:'Trebuchet MS', sans-serif">French language skills a plus.</span></li> <li style="font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:'Trebuchet MS', sans-serif">Manage all aspects of day-to-day account management.</span></li> <li style="font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:'Trebuchet MS', sans-serif">Identify winnable projects. Fill and maintain a workable pipeline.</span></li> <li style="font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:'Trebuchet MS', sans-serif">Involvement in industry trade organizations. ARIDO/CoreNet, etc.</span></li> </ul> <p style="margin:0.0in 0.0in 0.0in 0.5in;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin:0.0in 0.0in 3.0pt;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-family:'Trebuchet MS', sans-serif;color:#1f3864">QUALIFICATIONS - REQUIRED</span></strong></p> <ul> <li style="font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:'Trebuchet MS', sans-serif">Must reside in the Toronto market area.</span></li> <li style="font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:'Trebuchet MS', sans-serif">Qualification B.S./B.A. </span></li> <li style="font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:'Trebuchet MS', sans-serif">3+ years’ direct industry sales or relevant experience.</span></li> <li style="font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:'Trebuchet MS', sans-serif">Ability to travel up to 30% within and outside assigned territory.</span></li> <li style="font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:'Trebuchet MS', sans-serif">Well-developed communication and execution management skills.</span></li> <li style="font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:'Trebuchet MS', sans-serif">Must be a self-starter, experience with working from home office with limited supervision.</span></li> <li style="font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:'Trebuchet MS', sans-serif">Must possess very strong personal presence and interpersonal skills.</span></li> <li style="font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:'Trebuchet MS', sans-serif">Must be comfortable interacting with a wide variety of customers - from technical to non-technical.</span></li> <li style="font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:'Trebuchet MS', sans-serif">Strong understanding of the design process.</span></li> <li style="font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:'Trebuchet MS', sans-serif">Ability to lift and move flooring materials up to 40lbs in weight.</span></li> </ul> <p style="margin:0.0in 0.0in 3.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0in 0.0in 3.0pt;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-family:'Trebuchet MS', sans-serif;color:#1f3864">The successful candidate will have strengths in the following:</span></strong></p> <ul> <li style="font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:'Trebuchet MS', sans-serif">Working collaboratively in a team-based selling environment while seamlessly integrating with current team goals and metrics. </span></li> <li style="font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:'Trebuchet MS', sans-serif">Strong communication skills, scripting presentations and public speaking </span></li> <li style="font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:'Trebuchet MS', sans-serif">Planning, organization, time management, and attention to detail.</span></li> <li style="font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:'Trebuchet MS', sans-serif">Effectively utilizing technology: social media platforms, PowerPoint, CRM, etc.</span></li> </ul> <p><span style="color:white">#LI-EC1</span></p><p> </p> <p><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-size:12.0px">Milliken is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to actual or perceived race, color, creed, religion, sex or gender (including pregnancy, childbirth or related medical condition, including but not limited to lactation), sexual orientation, gender identity or gender expression (including transgender status), ancestry, national origin, citizenship, age physical or mental disability, genetic information, marital status, veteran or military status or any other characteristic protected by applicable law.</span></span></p> <p><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-size:12.0px"><span style="font-size:12.0px">To request a reasonable accommodation to complete a job application, pre-employment testing, a job interview, or to otherwise participate in the hiring process, please contact <span style="text-decoration:underline"><a id="OWA951197e3-3fa1-ecac-67de-81d2c563930a" title="mailto:[email protected]" href="mailto:[email protected]">[email protected].</a></span></span></span></span></p> <p> </p>