About this role
<p><br>International SOS is the world’s leading provider of medical assistance, travel security services, and preventive risk programs.<br>With over 13,000 employees, 1,200 locations, and operations in 90 countries, we support more than 9,000 organizations worldwide — including the majority of the Fortune Global 500, governments, NGOs, and educational institutions.<br>Our mission is simple: protect people, reduce risk, and deliver excellence in critical situations.</p><div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">About the Role</H2> </div><div><p> </p> <p>What happens when an employee of a multinational company falls seriously ill or is injured abroad?<br>In those moments, fast access to reliable, high-quality medical care is critical.<br>At International SOS, you ensure exactly that.<br>As a Healthcare Partnership Manager, you develop and manage trusted relationships and partnerships with hospitals, physicians and other medica as well as non-medical service providers across Central and Eastern Europe, enabling our clients to access safe, high-quality, good value care whenever and wherever it is needed.<br>You bring support and strategic direction to our international operational platform, acting as a link between local partners, our operations team and our clients.<br>You are at the front line of healthcare transformation and digitalization.</p> <p> </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Key Responsibilities:</b></H2> </div><div><p> </p> <p>Your role - in plain terms:<br>• Sourcing and contracting medical partners in the Central and Eastern European region<br>• Ensure costs, availability, quality and geographical coverage of partners corresponds to client needs<br>• Developing innovative solutions for our operational platform, through well-established partnerships in the region</p> <p><br>In short: you make medical care reliable, ready and cost competitive — even in unexpected situations.</p> <p><br>• Build & manage the medical provider network<br>• Establish and maintain long-term partnerships with hospitals, clinics, physicians and medical service providers across Central and Eastern Europe<br>• Ensure comprehensive geographic coverage of services <br>• Act as a point of contact for our providers in the region<br>• Source, select and onboard new service providers<br>• Conduct desktop and onsite visits of service providers<br>• Ensure compliance with defined medical, operational and contractual standards<br>• Negotiate pricing, service scope and contractual terms with key service providers in the region<br>• Manage customer feedback with service providers<br>• Support cost-control and efficiency initiatives<br>• Work closely with the global team of medical, operations and commercial experts<br>• Provide data-driven recommendations, analysis and network insights of the region<br>• Maintain accurate provider, contract, and performance data in internal systems<br>• Ensure transparency and reliable reporting for decision-making<br><br></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>About you:</b></H2> </div><div><p> </p> <p>This role will be a great fit if you enjoy combining healthcare expertise with commercial thinking in an international environment. Requirements include:</p> <p><br>• A Degree ideally in healthcare management, business administration, public health or a comparable qualification.<br>• Previous professional experience in healthcare, provider management, insurance, pharma, medtech, assistance or related fields<br>• Strong understanding of the German healthcare system is a plus.<br>• Experience of negotiating with external partners.<br>• Structured, organized and detail-oriented working style.<br>• Confident communication skills, including in complex or time-sensitive situations.<br>• Solid IT skills and experience working with data and management systems.<br>• Fluency in German and English.<br>• Additional languages such as Romanian, Hungarian, Slovenian, Croatian or Albanian are an advantage.<br>• Willingness to travel internationally (ocassionally).</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Additional Information</b></H2> </div><div><p> </p> <p>• Attractive and competitive compensation package<br>• Employer-funded pension scheme<br>• Private supplementary health insurance<br>• Flexible working hours and hybrid work model<br>• Fitness partnerships, corporate discounts, vouchers, and other benefits<br>• Flat hierarchies, autonomy and room to shape your role<br>• An international position with real purpose and impact in a market-leading organization<br><br></p></div></div></div><p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Ready to make a difference where it truly counts?<br>We look forward to your application and to welcoming you to International SOS — helping protect lives worldwide.</span></span></p> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">13,000 experts | 1,200+ locations | 90 countries | 110+ languages</span></span></p> <p> </p>