About this role
<p><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif"><strong>Logistics Analyst (1Y Temp)</strong></span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong><em><u>SUMMARY:</u></em></strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">As a member of the Worldwide Logistics team within Teradyne’s Customer-Team Support Organization will be responsible for order management, warehousing and distribution to support customer orders.</span></p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Order Management covers product inquiry, simple technical inquiry, sales quotation, order placement, validation, confirmation, sourcing, order processing, shipment, delivery, follow-up on billing and AR in coordination with Field Engineers, PSG & Planners.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Warehousing and Distribution covers regional & domestic distribution, warehouse management, inventory storage, import/ export operation and support needed for internal/ external audit</span></li> </ul> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><em> </em></span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong><em><u>WORKING RELATIONSHIPS:</u></em></strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">REPORT TO: WW Logistics Manager</span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">WORKS TOGETHER WITH: Other GCS staffs and Sales</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong><em><u>ACCOUNTABILITIES</u></em></strong><strong><em>: </em></strong>Including the following and other duties may be assigned. </span></p> <ol> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Parts Order (35%)</span> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Quotation Issue as requested: Per-transition (Exchange & Repair), Purchasing.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Order entry for customers via email, call.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Resolve the delivery issues, ensuring that all required and pertinent information regarding each customer’s internal delivery process.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Update weekly defective list for outbound.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Update and properly close A1 (not-returned defective parts) issue through coordination with the customer and internal team.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Provide the fail log to Flex/NXT/ETS returns and repair center team as necessary. </span></li> </ul> </li> </ol> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">2) Customs Clearance (35%)</span></p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Verify the proper tariff code for each imported shipment and submit the statement as officially required by Customs.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Be aware of annual revised procedures that must follow and ensure full compliance with local import regulations, especially for electronics goods, computer peripherals and handset, etc.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Keep Export & Import Permits as legally required.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Quarterly update the import status with the price & HS code checking. </span></li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">3) 3PL (3rd Party Logistics) management (15 %)</span></p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Monthly Billing Report: checking all charges billed in the invoice to avoid any billing errors.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Randomly inventory check compared with internal database.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Inspect Bin & Actual stock</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Manage wrong part shipment & damaged shipment</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Settle all queries related internal system error, inbound & outbound in transit issue,</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Train and update delivery process as required</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">in-bound/out-bound traffic arrangement</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Coordinates and consolidates domestic and international systems to support shipments</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Quarterly check 3rd party freight charge and notice to Finance</span></li> </ul> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">4) Miscellaneous Issue (15 %)</span></p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Escalate customer service issues to Field team members.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Wrong part shipment & damaged shipment report.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Monthly update: Part usage.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Support part usage for TSA agreement as required by division</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Submit payment of Ocean trade and customs consulting every month to G&A</span></li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong><em><u>COMPETENCE:</u></em></strong></span></p> <ol> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Minimum Education</span> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">BA/BS in related filed of discipline or equivalent.</span></li> </ul> </li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">> 3 yrs Experience in relevant field</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Skills Required</span></li> </ol> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Ability to work on own initiative and under pressure in order to achieve deadline.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Knowledge of international trade, logistics process, customs clearance.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Knowledge of word processing software and Excel preferred and understanding of relevant computer software applications.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Convey information clearly and effectively both written and verbal in English.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Strong problem solving skills on unexpected occurrences.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Must demonstrate strong aptitude for customer service.</span></li> </ul> <p> </p> <p style="margin:0.0in;font-family:Calibri;font-size:11.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">#LI-JP2</span></p>