About this role
<p>LyondellBasell is a leader in the global chemical industry creating solutions for everyday sustainable living. With a nearly 70-year legacy that includes a Nobel Prize in Chemistry and our proprietary MoReTec recycling technology, LYB is enabling a more sustainable future for generations to come. LYB develops high-quality and innovative products for applications ranging from sustainable transportation and food safety to clean water and quality healthcare. LYB places high priority on diversity, equity and inclusion and is Advancing Good with an emphasis on our planet, the communities where we operate and our future workforce. We're addressing the global challenges of ending plastic waste, taking climate action, and supporting a thriving society, while generating value for our customers, investors, and society.</p><div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Come Join an Inclusive Team</b></H2> </div><div><p style="line-height:19.2pt;margin:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif">The Credit Collection Representative focus on collection on a less complex customer portfolio, in collaboration with the Credit team, the Commercial and the Supply chain organizations. The key activity is to support both the Credit team and the local commercial staff in all credit overdue and receivable related activities. Additionally, the Credit Collection Representative is responsible for all payment related issues for all customers under his/her responsibility, in collaboration with the Credit Analyst.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>A Day in the Life</b></H2> </div><div><ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="line-height:19.2pt;background-color:white;margin:0.0cm 0.0cm 0.0cm 32.4px;font-size:12.0pt;font-family:Aptos, sans-serif;text-indent:0.4px">Responsible for collections and issues resolution on their accounts receivable portfolio. </li> <li style="line-height:19.2pt;background-color:white;margin:0.0cm 0.0cm 0.0cm 32.4px;font-size:12.0pt;font-family:Aptos, sans-serif;text-indent:0.4px">Will monitor the collection issues due to incorrect invoices. This includes all types of errors possible: address- payment terms-name-VAT-price-quantity-quality and late payments related to cash flow issues.</li> <li style="line-height:19.2pt;background-color:white;margin:0.0cm 0.0cm 0.0cm 32.4px;font-size:12.0pt;font-family:Aptos, sans-serif;text-indent:0.4px">Responsible for following the escalation process in place to ensure prompt issue resolution for their assigned portfolio.</li> <li style="line-height:19.2pt;background-color:white;margin:0.0cm 0.0cm 0.0cm 32.4px;font-size:12.0pt;font-family:Aptos, sans-serif;text-indent:0.4px">Responsible for providing and reviewing a root cause analysis report related to payment issues</li> <li style="line-height:19.2pt;background-color:white;margin:0.0cm 0.0cm 0.0cm 32.4px;font-size:12.0pt;font-family:Aptos, sans-serif;text-indent:0.4px">Responsible for accounts clean up on balances, refunds, reconciliation of accounts, sending out account statements to customers.</li> <li style="line-height:19.2pt;background-color:white;margin:0.0cm 0.0cm 0.0cm 32.4px;font-size:12.0pt;font-family:Aptos, sans-serif;text-indent:0.4px">Will act as internal focal point for all cash application matters and will liaise/ support the AR team.</li> <li style="line-height:19.2pt;background-color:white;margin:0.0cm 0.0cm 0.0cm 32.4px;font-size:12.0pt;font-family:Aptos, sans-serif;text-indent:0.4px">Will manage blocked order release related to overdue items as well as oldest open items and checks failed.</li> <li style="line-height:19.2pt;background-color:white;margin:0.0cm 0.0cm 0.0cm 32.4px;font-size:12.0pt;font-family:Aptos, sans-serif;text-indent:0.4px">Will be the prime contact with Sales, Pricing, Order Fulfillment and the Customers for all overdue and payment issue.</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>You Bring This Value</b></H2> </div><div><ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="line-height:19.2pt;background-color:white;margin:0.0cm 0.0cm 0.0cm 32.4px;font-size:12.0pt;font-family:Aptos, sans-serif;text-indent:0.4px">Bachelor and max 1 year of experience in a complex organization</li> <li style="line-height:19.2pt;background-color:white;margin:0.0cm 0.0cm 0.0cm 32.4px;font-size:12.0pt;font-family:Aptos, sans-serif;text-indent:0.4px">Strong written and verbal communication skills required to interact with internal and external customers.</li> <li style="line-height:19.2pt;background-color:white;margin:0.0cm 0.0cm 0.0cm 32.4px;font-size:12.0pt;font-family:Aptos, sans-serif;text-indent:0.4px">Requires a degree of independence in completing job responsibilities prior to issue escalation.</li> <li style="line-height:19.2pt;background-color:white;margin:0.0cm 0.0cm 0.0cm 32.4px;font-size:12.0pt;font-family:Aptos, sans-serif;text-indent:0.4px">Must be able to maintain professional relationships with Business, Pricing, and Sales groups.</li> <li style="line-height:19.2pt;background-color:white;margin:0.0cm 0.0cm 0.0cm 32.4px;font-size:12.0pt;font-family:Aptos, sans-serif;text-indent:0.4px">IT literate: Solid grasp of Microsoft Office applications and knowledge of SAP is a plus.</li> <li style="line-height:19.2pt;background-color:white;margin:0.0cm 0.0cm 0.0cm 32.4px;font-size:12.0pt;font-family:Aptos, sans-serif;text-indent:0.4px">Proficiency in English is required, with excellent written and oral communication skills.</li> <li style="line-height:19.2pt;background-color:white;margin:0.0cm 0.0cm 0.0cm 32.4px;font-size:12.0pt;font-family:Aptos, sans-serif;text-indent:0.4px">Ability to work full-time in the US hours (2PM – 10PM).</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Competencies</b></H2> </div><div><div>Build Partnerships</div><div>Drive Innovation</div><div>Grow Capabilities</div><div>Promote Inclusion</div><div>Motivational Fit</div><div>Technical Skills</div><div>Deliver Results</div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>What We Offer</b></H2> </div><div><p>We offer an environment where we encourage personal and professional growth and where you will be rewarded for your performance and results. You will have the possibility to work with specialist on all fields to develop innovative solutions and to extend your national and international network. In addition, we offer you a competitive salary and benefits package.<br>The Company's Global Remote Work Policy allows eligible employees the option to work up to four days a week from home. LyondellBasell is committed to advancing diversity, equity & inclusion (DEI) to ensure a positive experience for all employees.</p> <p> </p> <p><strong>Application & Contact</strong><br>Please send us your resume via the application button.<br>If you would like to learn more, please feel free to contact Anna Cichocka, HR Advisor at [email protected] </p> <p> </p> <p>#LI-Hybrid</p></div></div></div>