About this role
<p style="margin:2.55pt 0.0in 0.0in;font-size:11.0pt;font-family:Roboto"><strong><span style="font-size:12.0pt;font-family:Aptos, sans-serif">About Provident Protection Plus </span></strong></p> <p style="text-align:justify;margin:0.0in;font-size:11.0pt;font-family:Roboto">Provident Protection Plus (PPP) is the insurance subsidiary of Provident Bank. PPP operates as a full‑service insurance agency offering commercial and personal insurance solutions designed to help clients identify, manage, and protect against risk. In addition to insurance placement, PPP provides consultative risk‑management expertise and partners closely with clients to deliver tailored coverage solutions.</p> <p style="margin:2.55pt 0.0in 0.0in;font-size:11.0pt;font-family:Roboto"><strong><span style="font-size:12.0pt;font-family:Aptos, sans-serif"> </span></strong></p> <p style="margin:2.55pt 0.0in 0.0in;font-size:11.0pt;font-family:Roboto"><strong><span style="font-size:12.0pt;font-family:Aptos, sans-serif">POSITION SUMMARY</span></strong></p> <p style="text-align:justify;margin:0.0in;font-size:11.0pt;font-family:Roboto">The Account Executive – Commercial Lines Insurance is a service role responsible for supporting Account Managers within the Commercial Lines department of Provident Protection Plus (PPP). This position services and manages a dedicated book of business and works closely with clients and insurance carriers to support renewals, policy changes, billing inquiries, and ongoing account needs. The role plays a key part in maintaining service standards and supporting the daily workflow of the PPP insurance team. The Account Executive will support daily client account management tasks as well as their own workload assigned to them.</p> <p style="text-align:justify;margin:0.0in;font-size:11.0pt;font-family:Roboto"> </p> <p style="text-align:justify;margin:0.0in;font-size:11.0pt;font-family:Roboto">This position can be based out of our Waldwick, NJ or Augusta, NJ location.</p> <p style="margin:0.0in;font-size:11.0pt;font-family:Roboto"><strong><span style="font-size:12.0pt;font-family:Aptos, sans-serif"> </span></strong></p> <p style="margin:0.0in;font-size:11.0pt;font-family:Roboto"><strong><span style="font-size:12.0pt;font-family:Aptos, sans-serif">KEY RESPONSIBILITIES<em>:</em></span></strong><em><span style="font-size:12.0pt;font-family:Aptos, sans-serif"> </span></em></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Roboto"><span style="font-size:12.0pt;font-family:Aptos, sans-serif">Service and manage a dedicated book of commercial lines accounts, including renewals, audits, cancellations, policy changes, billing inquiries, and client and carrier communications </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Roboto"><span style="font-size:12.0pt;font-family:Aptos, sans-serif">Perform administrative and operational duties such as updating client files and responding to client correspondence; support Commercial Lines team members across multiple office locations as needed </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Roboto"><span style="font-size:12.0pt;font-family:Aptos, sans-serif">Process billing for agency‑billed policies and assist with direct‑billed policies when required </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Roboto"><span style="font-size:12.0pt;font-family:Aptos, sans-serif">Retrieve and manage policy documentation from carrier portals to support account servicing </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Roboto"><span style="font-size:12.0pt;font-family:Aptos, sans-serif">Prepare summaries of insurance and related materials for internal and client meetings </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Roboto"><span style="font-size:12.0pt;font-family:Aptos, sans-serif">Perform other related duties as assigned</span></li> </ul> <div style="text-align:center;margin:0.0in;font-size:11.0pt;font-family:Roboto" align="center"><hr align="center" size="2" width="100%"></div> <p style="margin:3.7pt 0.0in 0.0in;font-size:10.0pt;font-family:Roboto;font-style:italic"><strong><span style="font-size:12.0pt;font-family:Aptos, sans-serif;font-style:normal">SKILLS AND TRAINING REQUIRED</span></strong><strong><span style="font-size:12.0pt;font-family:Aptos, sans-serif">:</span></strong></p> <p style="margin:0.0in;font-size:10.0pt;font-family:Roboto;font-style:italic"> </p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:Roboto;font-style:italic"><span style="font-size:12.0pt;font-family:Aptos, sans-serif;font-style:normal">Strong customer service and client relationship skills </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:Roboto;font-style:italic"><span style="font-size:12.0pt;font-family:Aptos, sans-serif;font-style:normal">Commercial Lines insurance experience preferred </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:Roboto;font-style:italic"><span style="font-size:12.0pt;font-family:Aptos, sans-serif;font-style:normal">Detail‑oriented with the ability to manage deadlines and multiple priorities </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:Roboto;font-style:italic"><span style="font-size:12.0pt;font-family:Aptos, sans-serif;font-style:normal">Organized, collaborative, and service‑focused </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:Roboto;font-style:italic"><span style="font-size:12.0pt;font-family:Aptos, sans-serif;font-style:normal">Working knowledge of Windows‑based software </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:Roboto;font-style:italic"><span style="font-size:12.0pt;font-family:Aptos, sans-serif;font-style:normal">Ability to build effective relationships with clients, carriers, and underwriters</span></li> </ul> <p style="margin:0.0in;font-size:10.0pt;font-family:Roboto;font-style:italic"><strong><span style="font-size:12.0pt;font-family:Aptos, sans-serif;font-style:normal"> </span></strong></p> <p style="margin:0.0in;font-size:10.0pt;font-family:Roboto;font-style:italic"><strong><span style="font-size:12.0pt;font-family:Aptos, sans-serif;font-style:normal">Work Experience</span></strong></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:Roboto;font-style:italic"><span style="font-size:12.0pt;font-family:Aptos, sans-serif;font-style:normal">Minimum of 2 years of insurance industry experience, including managing or supporting a book of business</span></li> </ul> <div style="text-align:center;margin:0.0in;font-size:10.0pt;font-family:Roboto;font-style:italic" align="center"><hr align="center" size="2" width="100%"></div> <p style="margin:0.0in;font-size:10.0pt;font-family:Roboto;font-style:italic"><strong><span style="font-size:12.0pt;font-family:Aptos, sans-serif;font-style:normal">Education</span></strong></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:Roboto;font-style:italic"><span style="font-size:12.0pt;font-family:Aptos, sans-serif;font-style:normal">High School diploma or GED required</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:Roboto;font-style:italic"><span style="font-size:12.0pt;font-family:Aptos, sans-serif;font-style:normal">Bachelor’s degree preferred</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:Roboto;font-style:italic"><span style="font-size:12.0pt;font-family:Aptos, sans-serif;font-style:normal">Risk Management degree preferred</span></li> </ul> <div style="text-align:center;margin:0.0in;font-size:10.0pt;font-family:Roboto;font-style:italic" align="center"><hr align="center" size="2" width="100%"></div> <p style="margin:0.0in;font-size:10.0pt;font-family:Roboto;font-style:italic"><strong><span style="font-size:12.0pt;font-family:Aptos, sans-serif;font-style:normal">Licenses & Certifications</span></strong></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:Roboto;font-style:italic"><span style="font-size:12.0pt;font-family:Aptos, sans-serif;font-style:normal">Active Property & Casualty license required</span></li> </ul> <p style="margin:0.0in;font-size:10.0pt;font-family:Roboto;font-style:italic"><strong><span style="font-size:12.0pt;font-family:Aptos, sans-serif;font-style:normal"> </span></strong></p> <p style="margin:0.0in;font-size:10.0pt;font-family:Roboto;font-style:italic"><strong><span style="font-size:12.0pt;font-family:Aptos, sans-serif;font-style:normal">OTHER DUTIES:</span></strong><strong><span style="font-size:12.0pt;font-family:Aptos, sans-serif"> </span></strong><span style="font-size:12.0pt;font-family:Aptos, sans-serif;color:#2c2c29">Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.</span></p> <p style="margin:0.3pt 0.0in 0.0in;font-size:10.0pt;font-family:Roboto;font-style:italic"> </p> <p style="margin:0.3pt 0.0in 0.0in;font-size:10.0pt;font-family:Roboto;font-style:italic"> </p> <h1 style="margin:0.0in 0.0in 0.0in 6.0pt;font-size:11.0pt;font-family:Calibri, sans-serif;font-style:italic"><a name="WORKING_CONDITIONS:"></a><span style="font-size:12.0pt;font-family:Aptos, sans-serif;font-style:normal">WORKING CONDITIONS</span><span style="font-size:12.0pt;font-family:Aptos, sans-serif">:</span><span style="font-size:12.0pt;font-family:Aptos, sans-serif;color:#2c2c29"> </span></h1> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 48.0px;font-size:11.0pt;font-family:Roboto"><span style="font-size:12.0pt;font-family:Aptos, sans-serif">Prolonged sitting</span></li> <li style="margin:0.0in 0.0in 0.0in 48.0px;font-size:11.0pt;font-family:Roboto"><span style="font-size:12.0pt;font-family:Aptos, sans-serif">Lifting from 5 to 10 lbs (printer paper, storage boxes)</span></li> <li style="margin:0.0in 0.0in 0.0in 48.0px;font-size:11.0pt;font-family:Roboto"><span style="font-size:12.0pt;font-family:Aptos, sans-serif">Occasional bending or overhead lifting (storing files or boxes)</span></li> </ul> <p style="margin:0.45pt 0.0in 1.0 E-4pt 1.0in;font-size:11.0pt;font-family:Roboto"> </p> <p style="margin:0.0in 0.0in 8.0pt;line-height:105%;font-size:11.0pt;font-family:Roboto"><span style="font-size:12.0pt;line-height:105%;font-family:Aptos, sans-serif">Work is performed in a normal office environment. Noise levels are usually moderate. <strong>May also involve travel to customers and property locations.</strong></span></p> <h1 style="margin:0.0in;font-size:11.0pt;font-family:Calibri, sans-serif;font-style:italic"><a name="HAZARDS:"></a><span style="font-size:12.0pt;font-family:Aptos, sans-serif">HAZARDS:</span></h1> <p style="margin:3.15pt 0.0in 0.0in;font-size:11.0pt;font-family:Roboto"><span style="font-size:12.0pt;font-family:Aptos, sans-serif;color:#2c2c29">The hazards are mainly those present in a normal office setting</span><span style="font-size:12.0pt;font-family:Aptos, sans-serif"> and those present in commuting by car. Occasionally, they may be exposed to those conditions present in public forums and meeting places.</span></p> <p style="margin:3.15pt 0.0in 1.0 E-4pt 6.0pt;font-size:11.0pt;font-family:Roboto"> </p> <p style="margin:0.0in;font-size:11.0pt;font-family:Roboto"><strong><em><span style="font-size:12.0pt;font-family:Aptos, sans-serif">This job description may not be all-inclusive. Employees are expected to perform other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management.</span></em></strong><em><span style="font-size:12.0pt;font-family:Aptos, sans-serif"><br><br>Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here.</span></em><span style="font-size:12.0pt;font-family:Aptos, sans-serif"> <br><br>We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law.</span></p> <p style="margin:2.55pt 0.0in 0.0in;font-size:11.0pt;font-family:Roboto"><strong><span style="font-size:12.0pt;font-family:Aptos, sans-serif"> </span></strong></p> <p style="margin:2.55pt 0.0in 0.0in;font-size:11.0pt;font-family:Roboto"><strong><span style="font-size:12.0pt;font-family:Aptos, sans-serif">Pay Details:</span></strong><span style="font-size:12.0pt;font-family:Aptos, sans-serif"><br>$60,000 - $75,000 </span></p> <p style="margin:2.55pt 0.0in 0.0in;font-size:11.0pt;font-family:Roboto"><span style="font-size:12.0pt;font-family:Aptos, sans-serif"><br>Please note, the base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs. This role is incentive eligible based upon company, business, and/or individual goal achievement and performance.<br> <br>Team members accrue paid time-off (PTO), receive Holiday (PTO) and are eligible to participate in the bank’s Health and Wellness benefits including Medical, Dental and Vision Plans, Flexible and Health Savings Accounts, and a 401(k) Retirement Plan. In addition, the company provides Disability Insurance, an Employee Assistance Program, and Basic Life Insurance. Company sponsored Tuition Disbursement and Loan Repayment programs are also available. Voluntary benefits include Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans.</span></p> <p style="margin:0.0in;font-size:11.0pt;font-family:Roboto"> </p>