About this role
<p><b><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif"><span><span style="color:black">Req ID:</span></span> </span></span></b><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">77820</span></span><b><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif"> </span></span></b></p> <p><b><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif"><span><span style="color:black">Location:</span></span> </span></span></b><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">McAlester -MCAL</span></span><b><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif"> </span></span></b></p> <p><b><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif"><span><span style="color:black">Areas of Interest: </span></span></span></span></b><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Consumer Banker</span></span><b><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif"> </span></span></b></p> <p><b><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif"><span><span style="color:black">Pay Transparency Salary Range:</span></span> </span></span></b><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Not Available</span></span><b><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif"> </span></span></b></p> <p><b><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif"><span><span style="color:black">Application Deadline:</span></span> </span></span></b><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">07/31/2026</span></span></p> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif"><span style="color:black">BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates TransFund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking divisions: Bank of Albuquerque; Bank of Oklahoma; Bank of Texas and BOK Financial®.</span></span></span></p> <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Bonus Type</b></H2> </div><div><div>Formula Based</div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Summary</b></H2> </div><div><div><span style="font-family:arial, helvetica, sans-serif">As a Personal Banker at BOK Financial, you play a meaningful role in both the client experience and the McAlester community. This is more than a transactional role—you’ll build relationships, earn trust, and become a go-to resource for clients navigating their financial goals. Through our 9-week Banking Navigator program, you’ll gain the tools, confidence, and support needed to succeed in a relationship-based banking environment. This opportunity is ideal for someone who enjoys connecting with people, takes pride in helping others, and wants to build a long-term career while making a local impact.</span></div> <p><strong><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif"><span>Please note: Your initial training schedule may differ from your regular hours, and you may train at a different location before being permanently assigned to your branch.</span></span></span></strong></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Job Description</b></H2> </div><div><div><span style="font-family:arial, helvetica, sans-serif">In this role, you’ll deliver a highly personalized experience by building genuine relationships with clients and understanding what matters most to them. You’ll go beyond day-to-day transactions to provide thoughtful recommendations and solutions that support each client’s financial journey. As part of a community-focused branch in McAlester, you’ll work closely with your team to strengthen local relationships and contribute to the overall success of the market. This is a hands-on, people-first role where your ability to connect, problem-solve, and take ownership of the client experience will set you apart.</span></div> <p style="margin-bottom:11.0px;text-align:justify"> </p> <p style="margin-bottom:11.0px;text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">During your first nine weeks of employment, you will participate in a comprehensive training program. Please note that the training schedule may differ from your regular work schedule, and you may be required to train at a different location before being permanently assigned to a branch.</span></span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Team Culture</b></H2> </div><div><div><span style="font-family:arial, helvetica, sans-serif">Our McAlester team is closely connected—both to each other and to the community we serve. You’ll be part of a collaborative, supportive environment where leaders are approachable, teammates work side by side, and relationships matter. We value accountability, teamwork, and open communication, and we take pride in creating a positive space where everyone contributes, ideas are welcomed, and success is shared.</span></div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>How You'll Spend Your Time</b></H2> </div><div><ul> <li> <div><span style="font-family:arial, helvetica, sans-serif">Building strong, trust-based relationships with clients in the McAlester community by understanding their needs and providing personalized support</span></div> </li> <li style="font-family:arial, helvetica, sans-serif"> <div><span style="font-family:arial, helvetica, sans-serif">Engaging in meaningful, consultative conversations that go beyond transactions to uncover opportunities to help clients achieve their financial goals</span></div> </li> <li style="font-family:arial, helvetica, sans-serif"> <div><span style="font-family:arial, helvetica, sans-serif">Partnering closely with your team to deliver a seamless, relationship-focused branch experience</span></div> </li> <li style="font-family:arial, helvetica, sans-serif"> <div><span style="font-family:arial, helvetica, sans-serif">Educating clients on banking products, services, and digital tools that enhance convenience and financial well-being</span></div> </li> <li style="font-family:arial, helvetica, sans-serif"> <div><span style="font-family:arial, helvetica, sans-serif">Taking ownership of client interactions—resolving questions and concerns with care, accuracy, and follow-through</span></div> </li> <li style="font-family:arial, helvetica, sans-serif"> <div><span style="font-family:arial, helvetica, sans-serif">Supporting day-to-day branch operations, including teller transactions, while identifying opportunities to deepen relationshipsContinuously developing your skills through training, coaching, and hands-on experience to grow your career within BOK Financial</span></div> </li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Education & Experience Requirements</b></H2> </div><div><p style="margin-bottom:11.0px"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">This level of knowledge is normally acquired through completion of high school diploma or equivalent and a minimum of 1+ years of sales or customer service experience; a college degree is a plus <b>or equivalent combination of education and experience.</b></span></span></p> <ul> <li><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Working knowledge of consumer financial products and services</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Working knowledge of banking, retail sales operations and/or contact center operations including phone, email and chat support</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Excellent verbal communication skills; effectively and courteously providing customer information, resolving issues and building relationships to gain information by asking appropriate questions</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Excellent written communication skills demonstrated by professional etiquette, proper grammar and punctuation</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Problem-solving and conflict resolution skills</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Ability to follow established standards and use judgment to determine when appropriate to escalate </span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Strong basic math skills (addition, subtraction, multiplication, division) in order to reconcile accounts </span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Working PC application skills including word processing and spreadsheet packages and the ability to learn to use various internal company systems</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Ability to complete multiple tasks at a time</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Excellent interpersonal skills including sales and client relations skills, both in-person and via telephone</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Detail oriented, high degree of accuracy</span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Ability to work in a fast-paced environment & under pressure, as needed</span></span></li> </ul> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:8.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Advertising Source</H2> </div><div></div></div></div><p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif"><span><b><span style="color:black">BOK Financial Corporation Group</span></b><span style="color:black"> is a stable and financially strong organization that provides excellent training and development to support building the long term careers of employees. <b>With passion, skill and partnership you can make an impact on the success of the bank, customers and your own career!</b> <br> <b>Apply today</b> and take the first step towards your next career opportunity!</span><br> <span><span><span><span><span><span> <br> <b>The companies in BOK Financial Corporation Group are equal opportunity employers. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information or veteran status.</b></span></span></span></span></span></span></span></span></span></p> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif"><span><span><span><span><span><span><span><span><span><span><span><b><span><span><span style="color:black">Please contact </span><u><a href="mailto:[email protected]?subject=BOKF%20Career%20Site%20Help"><span style="color:black"><span style="text-decoration:none"><span><span>[email protected]</span></span></span></span></a></u><span><span> with any questions. </span></span></span></span></b></span></span></span></span></span></span></span></span></span></span></span></span></span></p>