About this role
<p style="margin-bottom:11.0px;text-align:justify"><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif">Join a dynamic team at the pulse of global markets, where we deliver innovative software and service solutions for essential financial reporting and capital markets transactions. At DFIN, we are a values-driven organization that empowers you to build a fulfilling career while bringing your authentic self to work every day. Our <em>“Win as One”</em> mentality ensures that our team’s success is directly linked to Client, Shareholder and Employee Satisfaction.</span></p> <p style="margin-bottom:11.0px;text-align:justify"> </p> <p style="margin-bottom:11.0px;text-align:justify"><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif">Recognized as one of <em>AMERICA'S MOST LOVED WORKPLACES®</em> for five consecutive years and a <em>Built In Best Places to Work</em> for six years, we are committed to our employees’ total well-being. Enjoy competitive compensation, a flexible workplace, comprehensive benefits, and opportunities for professional growth. Bring your passion and talents to DFIN – because being YOU thrives here. </span></p><div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Summary:</b></H2> </div><div><div> <div id="copilot-message-rn4" dir="auto"> <div> <div dir="auto"> <div> <div> <div tabindex="-1"> <div> <div> <div id="response-idrn2"> <div dir="auto"> <div> <div> <p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">At DFIN, employees are encouraged to grow their skills and advance their careers while contributing their expertise. The Datacenter Service Owner plays a key role in maintaining and supporting the company’s datacenter, ensuring all infrastructure (servers, networking, power, and cooling systems) operates efficiently and reliably.</span></p> <p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">This role involves hands-on technical support, troubleshooting issues, and maintaining an optimal environment for systems, while also identifying opportunities for improvement and driving enhancements across the datacenter. The position requires strong problem-solving, communication, and teamwork skills, as well as the ability to work under pressure and take ownership of issues from start to resolution. </span></p> <p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="text-decoration:underline"><strong>This position is a <span>part-time, 5 days on-site in Lancaster, PA and the hours are 6p-10p but they can be flexible (7p-11- or 8p-12a).</span></strong></span></span></p> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div> </div> </div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Responsibilities:</b></H2> </div><div><div> <ul> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Monitor and maintain the health of datacenter systems (servers, power, cooling, environment)</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Troubleshoot and resolve server, network, and infrastructure issuesInstall, configure, upgrade, and decommission datacenter hardware</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Manage and track all datacenter assets and inventory</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Perform maintenance, diagnostics, and hardware replacements</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Collaborate with IT teams, engineers, and vendors to support operations</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Ensure compliance through audits, documentation, and change management processes</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Support improvements, planning, and emergency/after-hours datacenter needs</span></li> </ul> </div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Qualifications:</b></H2> </div><div><div> <ul> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">3+ years of datacenter or IT infrastructure experience</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Bachelor’s degree in IT, Computer Science, or related field</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Strong knowledge of servers, datacenter environments, and networking equipment</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Experience installing, maintaining, and troubleshooting hardware</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Strong problem-solving, technical support, and documentation skills</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Good communication and teamwork abilities</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Ability to stay current with evolving technologies</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Ability to perform physical tasks: </span> <ul> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Lift up to ~50 lbs occasionally</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Stand frequently</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Bend/reach as needed</span></li> </ul> </li> </ul> <p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><strong>Preferred:</strong></span></p> <ul> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Certifications (CompTIA, CCNA/CCNP, etc.)</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Experience with Dell hardware</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Understanding of LAN/WAN and networking protocols</span></li> </ul> </div></div></div></div><p style="text-align:justify"><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif">It is the policy of Donnelley Financial Solutions to select, place, and manage all its employees without discrimination based on race, color, national origin, gender, age, religion, actual or perceived disability, veteran status, actual or perceived sexual orientation, genetic information or any other protected status. </span></p> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-size:12.0pt"><span style="font-family:verdana, geneva, sans-serif">If you are a qualified individual w</span><span style="font-family:verdana, geneva, sans-serif">ith a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access <a href="http://jobs.dfinsolutions.com"><span style="color:#800080">jobs.dfinsolutions.com</span></a><span style="color:#800080"> </span>as a result of your disability. You can request a reasonable accommodation by sending an email to <span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="color:#800080"><u>[email protected]</u></span></span>. </span></span></p> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">At DFIN, protecting your identity is a top priority. Please be aware of scammers impersonating DFIN recruiters. DFIN recruiters will never request personal information via email or text. You will only receive a text from us if you've already been in contact. All automated messages will come from<em> <span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="color:#800080"><u>[email protected]</u></span></span></em>. If you ever have doubts about the legitimacy of any communication from us, please do not hesitate to reach out for verification via <span style="color:#800080"><u>[email protected]</u></span> (this email is for general TA questions and is not used for updates on your application status). #BI-Remote</span></p>