<img src="https://rmkcdn.successfactors.com/5858ab09/aad2b740-339c-42fe-8d5e-e.png" style="width:324.0px;height:84.0px"> Position Summary The Engineering Manager Core Infrastructure Services is responsible for delivering core infrastructure and foundational technologies for JetBlue with an emphasis on automation, data driven engineering and cost effectiveness. The Manager provides leadership and guidance to the team to ensure scalable, highly reliable and highly available infrastructure architecture. The Manager also excels when working on complex projects, is motivated to deliver results, and exhibits the JetBlue values of Safety, Caring, Integrity, Passion and Fun. Essential Responsibilities <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 4.8px;font-size:12.0pt;font-family:'Times New Roman', serif">Responsible for supporting system design, interactions between technology layers and components, functions of infrastructure and dependencies at scale.</li> <li style="margin:0.0in 0.0in 0.0in 4.8px;font-size:12.0pt;font-family:'Times New Roman', serif">Develops Teams end to end technical expertise, regularly identifying skill gaps and raising the collective bar on the team’s skill set in alignment with industry standards.</li> <li style="margin:0.0in 0.0in 0.0in 4.8px;font-size:12.0pt;font-family:'Times New Roman', serif">Supports serviced design efforts within an org to identify, define, recommend and build optimal infrastructure with consideration for cost management.</li> <li style="margin:0.0in 0.0in 0.0in 4.8px;font-size:12.0pt;font-family:'Times New Roman', serif">Recommends/builds Infrastructure so as to maintain availability, reliability, efficiency and performance of supported products and services.</li> <li style="margin:0.0in 0.0in 0.0in 4.8px;font-size:12.0pt;font-family:'Times New Roman', serif">Strong knowledge and experience with cloud platforms, such as AWS, Azure, or GCP.</li> <li style="margin:0.0in 0.0in 0.0in 4.8px;font-size:12.0pt;font-family:'Times New Roman', serif">Automates cloud infrastructure tasks using tools such as Terraform, Ansible, Argo or Flux.</li> <li style="margin:0.0in 0.0in 0.0in 4.8px;font-size:12.0pt;font-family:'Times New Roman', serif">Oversees the configuration and management of Azure services, including virtual machines, storage, and networking.</li> <li style="margin:0.0in 0.0in 0.0in 4.8px;font-size:12.0pt;font-family:'Times New Roman', serif">Adopts and integrates new cloud native technologies and methodologies.</li> <li style="margin:0.0in 0.0in 0.0in 4.8px;font-size:12.0pt;font-family:'Times New Roman', serif">Supports technical roadmaps and strategy, through effective collaboration with architects, engineers and leaders.</li> <li style="margin:0.0in 0.0in 0.0in 4.8px;font-size:12.0pt;font-family:'Times New Roman', serif">Guides cross-functional teams though complexities of infrastructure and platform service management.</li> <li style="margin:0.0in 0.0in 0.0in 4.8px;font-size:12.0pt;font-family:'Times New Roman', serif">Builds and implements disaster recovery and backup strategies.</li> <li style="margin:0.0in 0.0in 0.0in 4.8px;font-size:12.0pt;font-family:'Times New Roman', serif">Performs technical analysis and leads the design architecture of critical infrastructure platform plans for the enterprise, analyzes problems and security requirements of the business and architects' solutions that include highly available and resilient designs.</li> <li style="margin:0.0in 0.0in 0.0in 4.8px;font-size:12.0pt;font-family:'Times New Roman', serif">Maintains system compliance with Sarbanes–Oxley Act (SOX), Payment Card Industry (PCI), IT General Controls and other regulatory controls as required.</li> <li style="margin:0.0in 0.0in 0.0in 4.8px;font-size:12.0pt;font-family:'Times New Roman', serif">Takes a significant role in the development of crewmembers to support their engagement, growth, and goal achievement. </li> <li style="margin:0.0in 0.0in 0.0in 4.8px;font-size:12.0pt;font-family:'Times New Roman', serif">Other duties as assigned.</li> </ul> Minimum Experience and Qualifications <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 4.8px;font-size:12.0pt;font-family:'Times New Roman', serif">Bachelor's degree in Computer Science; OR demonstrated capability to perform job responsibilities with a combination of a High School Diploma/GED and at least four (4) years of previous relevant work experience</li> <li style="margin:0.0in 0.0in 0.0in 4.8px;font-size:12.0pt;font-family:'Times New Roman', serif">Five (5) years of experience in production operations environment</li> <li style="margin:0.0in 0.0in 0.0in 4.8px;font-size:12.0pt;font-family:'Times New Roman', serif">Provide twenty-four (24) hour, seven (7) day a week on-call support at scheduled times; and be able to be contacted through a business cell phone or always provide an alternate phone contact</li> <li style="margin:0.0in 0.0in 0.0in 4.8px;font-size:12.0pt;font-family:'Times New Roman', serif">Strong knowledge and experience with cloud-native technologies, such as Kubernetes, Docker, Terraform, or Helm</li> <li style="margin:0.0in 0.0in 0.0in 4.8px;font-size:12.0pt;font-family:'Times New Roman', serif">Experience with DevOps practices and tools, such as continuous integration/continuous delivery (CI/CD), Git, Jenkins, or Ansible</li> <li style="margin:0.0in 0.0in 0.0in 4.8px;font-size:12.0pt;font-family:'Times New Roman', serif">Understanding of IT Best Practices as they relate to the following areas: IT Infrastructure, Change Management, Data Networks, IT Security, Virtualization, Web Servers, Middleware and Storage technologies</li> <li style="margin:0.0in 0.0in 0.0in 4.8px;font-size:12.0pt;font-family:'Times New Roman', serif">Available for overnight travel (up to 10%) </li> <li style="margin:0.0in 0.0in 0.0in 4.8px;font-size:12.0pt;font-family:'Times New Roman', serif">Able to work flexible hours and be available for emergency response on short notice</li> <li style="margin:0.0in 0.0in 0.0in 4.8px;font-size:12.0pt;font-family:'Times New Roman', serif">Must pass a pre-employment drug test</li> <li style="margin:0.0in 0.0in 0.0in 4.8px;font-size:12.0pt;font-family:'Times New Roman', serif">Must be legally eligible to work in the country in which the position is located</li> <li style="margin:0.0in 0.0in 0.0in 4.8px;font-size:12.0pt;font-family:'Times New Roman', serif">Authorization to work in the US is required. This position is not eligible for visa sponsorship</li> </ul> Preferred Experience and Qualifications <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 4.8px;font-size:12.0pt;font-family:'Times New Roman', serif">Five (5) years of experience in server and datacenter technologies </li> <li style="margin:0.0in 0.0in 0.0in 4.8px;font-size:12.0pt;font-family:'Times New Roman', serif">Server and application deployment via automation and configuration management tools </li> <li style="margin:0.0in 0.0in 0.0in 4.8px;font-size:12.0pt;font-family:'Times New Roman', serif">Supporting mission critical application environments </li> <li style="margin:0.0in 0.0in 0.0in 4.8px;font-size:12.0pt;font-family:'Times New Roman', serif">Managing applications that reside in hosted datacenter environments</li> <li style="margin:0.0in 0.0in 0.0in 4.8px;font-size:12.0pt;font-family:'Times New Roman', serif">Supporting applications that run on Linux and or related OS type</li> </ul> Crewmember Expectations: <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 4.8px;font-size:12.0pt;font-family:'Times New Roman', serif">Regular attendance and punctuality </li> <li style="margin:0.0in 0.0in 0.0in 4.8px;font-size:12.0pt;font-family:'Times New Roman', serif">Potential need to work flexible hours and be available to respond on short notice</li> <li style="margin:0.0in 0.0in 0.0in 4.8px;font-size:12.0pt;font-family:'Times New Roman', serif">Able to maintain a professional appearance</li> <li style="margin:0.0in 0.0in 0.0in 4.8px;font-size:12.0pt;font-family:'Times New Roman', serif">When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft</li> <li style="margin:0.0in 0.0in 0.0in 4.8px;font-size:12.0pt;font-family:'Times New Roman', serif">Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun</li> <li style="margin:0.0in 0.0in 0.0in 4.8px;font-size:12.0pt;font-family:'Times New Roman', serif">Must fulfill safety accountabilities as prescribed by JetBlue’s Safety Management System </li> <li style="margin:0.0in 0.0in 0.0in 4.8px;font-size:12.0pt;font-family:'Times New Roman', serif">Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards</li> <li style="margin:0.0in 0.0in 0.0in 4.8px;font-size:12.0pt;font-family:'Times New Roman', serif">Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR)) </li> <li style="margin:0.0in 0.0in 0.0in 4.8px;font-size:12.0pt;font-family:'Times New Roman', serif">Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls </li> <li style="margin:0.0in 0.0in 0.0in 4.8px;font-size:12.0pt;font-family:'Times New Roman', serif">Responsible for ensuring crewmembers have requisite training, resources and support to achieve safety objectives The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.</li> </ul> Equipment: <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 4.8px;font-size:12.0pt;font-family:'Times New Roman', serif">Computer and other office equipment</li> </ul> Work Environment: <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 4.8px;font-size:12.0pt;font-family:'Times New Roman', serif">Traditional office environment</li> </ul> Physical Effort: <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 4.8px;font-size:12.0pt;font-family:'Times New Roman', serif">Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)</li> </ul> Compensation: <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 4.8px;font-size:12.0pt;font-family:'Times New Roman', serif">The base pay range for this position is between $118,800.00 and $177,100.00 per year. Base pay is one component of JetBlue’s total compensation package, which may also include performance bonuses, restricted stock units, as well as access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.</li> </ul> #LI-AC1 #LI-Hybrid

Manager Engineering Core Infra Srvcs (Long Island City, NY, US, 11101) @ JetBlue Airways Corporation

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