About this role
<p> </p> <p><img src="https://rmkcdn.successfactors.com/5858ab09/aad2b740-339c-42fe-8d5e-e.png" style="width:324.0px;height:84.0px"></p> <p> </p> <p style="margin:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-size:10.0pt;font-family:Arial, sans-serif">Position Summary</span></strong></p> <p style="margin:0.0in 0.0in 0.0in 0.5in;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">The Storage Engineer is responsible for the design, implementation, administration, and optimization of enterprise storage infrastructure supporting mission-critical systems across on-premises and hybrid cloud environments. This role ensures the availability, performance, scalability, resiliency, and security of storage platforms including SAN, NAS, and cloud-based storage solutions.</span></p> <p style="margin:0.0in 0.0in 0.0in 0.5in;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">The ideal candidate is a hands-on technologist with experience in enterprise storage platforms (e.g., Dell EMC, NetApp, Pure Storage), strong troubleshooting skills, and a passion for delivering highly reliable, high-performing infrastructure solutions in a fast-paced environment.</span></p> <p style="margin:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-size:10.0pt;font-family:Arial, sans-serif">Essential Responsibilities</span></strong></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 24.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Design, implement, configure, and maintain enterprise storage infrastructure including SAN, NAS, and cloud storage platforms</span></li> <li style="margin:0.0in 0.0in 0.0in 24.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Administer storage systems including provisioning, replication, snapshots, and data lifecycle management</span></li> <li style="margin:0.0in 0.0in 0.0in 24.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Manage and support storage arrays (Dell EMC, NetApp, Pure Storage, HPE, or similar platforms)</span></li> <li style="margin:0.0in 0.0in 0.0in 24.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Monitor storage performance including IOPS, latency, throughput, and capacity utilization; implement optimization strategies</span></li> <li style="margin:0.0in 0.0in 0.0in 24.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Plan and execute storage provisioning for applications, systems, and business initiatives</span></li> <li style="margin:0.0in 0.0in 0.0in 24.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Support and maintain backup, recovery, and disaster recovery (DR) solutions to ensure business continuity</span></li> <li style="margin:0.0in 0.0in 0.0in 24.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Troubleshoot and resolve complex storage, performance, connectivity, and data integrity issues</span></li> <li style="margin:0.0in 0.0in 0.0in 24.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Implement and maintain storage security controls including encryption, role-based access control (RBAC), and data retention policies</span></li> <li style="margin:0.0in 0.0in 0.0in 24.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Collaborate with server, virtualization, database, network, and cloud teams to ensure seamless infrastructure integration</span></li> <li style="margin:0.0in 0.0in 0.0in 24.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Support hybrid cloud storage integrations (AWS S3, Azure Blob, storage gateways, and cloud backup solutions)</span></li> <li style="margin:0.0in 0.0in 0.0in 24.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Automate storage administration tasks using scripting tools (PowerShell, Python, Ansible) and Infrastructure as Code (IaC) practices</span></li> <li style="margin:0.0in 0.0in 0.0in 24.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Participate in infrastructure lifecycle management including hardware refreshes, firmware upgrades, migrations, and decommissioning</span></li> <li style="margin:0.0in 0.0in 0.0in 24.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Develop and maintain storage documentation, runbooks, and operational procedures</span></li> <li style="margin:0.0in 0.0in 0.0in 24.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Ensure compliance with regulatory and security standards including SOX, PCI, and IT General Controls (ITGC)</span></li> <li style="margin:0.0in 0.0in 0.0in 24.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Participate in on-call rotation and provide 24/7 support as required</span></li> <li style="margin:0.0in 0.0in 0.0in 24.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Other duties as assigned</span></li> </ul> <p style="margin:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-size:10.0pt;font-family:Arial, sans-serif">Minimum Experience and Qualifications</span></strong></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 24.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Bachelor’s degree in computer science, Information Systems, or a related discipline; OR demonstrated capability to perform job responsibilities with a High School Diploma/GED and at least four (4) years of previous relevant work experience</span></li> <li style="margin:0.0in 0.0in 0.0in 24.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Three (3) years of experience administering enterprise storage systems in a production environment</span></li> <li style="margin:0.0in 0.0in 0.0in 24.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Hands-on experience with SAN and NAS technologies (Fiber Channel, iSCSI, NFS, SMB/CIFS)</span></li> <li style="margin:0.0in 0.0in 0.0in 24.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Experience with enterprise storage platforms (Dell EMC, NetApp ONTAP, Pure Storage, HPE, or similar)</span></li> <li style="margin:0.0in 0.0in 0.0in 24.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Experience with backup, recovery, and disaster recovery (DR) solutions</span></li> <li style="margin:0.0in 0.0in 0.0in 24.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Understanding of storage performance metrics including IOPS, latency, throughput, and capacity planning</span></li> <li style="margin:0.0in 0.0in 0.0in 24.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Experience supporting storage in virtualized environments (VMware vSphere, Nutanix, Hyper-V)</span></li> <li style="margin:0.0in 0.0in 0.0in 24.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Basic scripting or automation experience using PowerShell, Python, or similar tools</span></li> <li style="margin:0.0in 0.0in 0.0in 24.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Strong troubleshooting, analytical, and problem-solving skills</span></li> <li style="margin:0.0in 0.0in 0.0in 24.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Ability to work flexible hours and participate in on-call support rotations</span></li> <li style="margin:0.0in 0.0in 0.0in 24.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Available for occasional overnight travel (10%)</span></li> <li style="margin:0.0in 0.0in 0.0in 24.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Currently in possession of a valid passport or equivalent travel in and out of the United States </span></li> </ul> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 24.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Must pass a pre-employment drug test. </span></li> <li style="margin:0.0in 0.0in 0.0in 24.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Must be legally eligible to work in the country in which the position is located</span></li> <li style="margin:0.0in 0.0in 0.0in 24.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Authorization to work in the US is required. This position is not eligible for visa sponsorship </span></li> </ul> <p style="margin:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-size:10.0pt;font-family:Arial, sans-serif">Preferred Experience and Qualifications:</span></strong></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 24.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Five (5) years of experience in enterprise storage engineering within a large-scale environment</span></li> <li style="margin:0.0in 0.0in 0.0in 24.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Experience with cloud storage platforms (AWS S3, Azure Blob Storage, hybrid cloud storage solutions)</span></li> <li style="margin:0.0in 0.0in 0.0in 24.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Experience with automation and orchestration tools (Ansible, Infrastructure as Code)</span></li> <li style="margin:0.0in 0.0in 0.0in 24.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Experience with storage replication, snapshots, de-duplication, compression, and tiering technologies</span></li> <li style="margin:0.0in 0.0in 0.0in 24.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Familiarity with container storage solutions (Kubernetes, CSI drivers)</span></li> <li style="margin:0.0in 0.0in 0.0in 24.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Experience supporting high-performance database environments (Microsoft SQL Server, Oracle)</span></li> <li style="margin:0.0in 0.0in 0.0in 24.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Vendor certifications (Dell EMC Proven Professional, NetApp NCDA, Pure Storage Certified, or equivalent)</span></li> </ul> <p style="margin:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-size:10.0pt;font-family:Arial, sans-serif">Crewmember Expectations</span></strong></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 18.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Regular attendance and punctuality </span></li> <li style="margin:0.0in 0.0in 0.0in 18.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Potential need to work flexible hours and be available to respond on short-notice</span></li> <li style="margin:0.0in 0.0in 0.0in 18.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Able to maintain a professional appearance </span></li> <li style="margin:0.0in 0.0in 0.0in 18.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Promote JetBlue's #1 value of safety as a Safety Ambassador, supporting JetBlue's Safety Management System (SMS) components, Safety Policy and behavioral standards</span></li> <li style="margin:0.0in 0.0in 0.0in 18.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft</span></li> <li style="margin:0.0in 0.0in 0.0in 18.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun </span></li> <li style="margin:0.0in 0.0in 0.0in 18.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Identify safety and security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue's confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))</span></li> <li style="margin:0.0in 0.0in 0.0in 18.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.</span></li> </ul> <p style="margin:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-size:10.0pt;font-family:Arial, sans-serif">Equipment</span></strong></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 24.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Computer and other office equipment</span></li> </ul> <p style="margin:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-size:10.0pt;font-family:Arial, sans-serif">Work Environment</span></strong></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 24.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Traditional office environment </span></li> </ul> <p style="margin:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-size:10.0pt;font-family:Arial, sans-serif">Physical Effort</span></strong></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 24.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)</span></li> </ul> <p style="margin:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:black">Compensation</span></strong></p> <ul style="margin-top:0.0in;margin-bottom:0.0in"> <li style="margin:0.0in 0.0in 0.0in 24.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">The base pay range for this position is between $90,500.00 and $128,600.00 per year. Base pay is one component of JetBlue’s total compensation package, which may also include access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.</span></li> </ul>