About this role
<p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">En Ball, la integridad y la confianza son nuestra base. Guiados por nuestros valores fundamentales —“Nos importa. Trabajamos. Ganamos.”— vivimos una cultura en la que todas las voces son importantes.</span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Junto con nuestra gente, clientes y socios globales, estamos contribuyendo a la construcción de un mundo mejor y más sostenible a través de nuestros envases de aluminio.</span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Crea un nuevo futuro. Postúlate hoy.</span></p><p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Primary purpose of the position:</strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">The Shared Services Analyst (Accounts Receivable Specialist) is responsible for executing specific subprocesses within the accounts receivable function. This includes maintaining accurate customer account records, conducting account reconciliations, managing collections, and ensuring proper documentation related to in payments. The role requires strong organizational and communication skills to facilitate efficient payment collection. The Analyst's responsibilities encompass resolving issues, managing documentation, engaging with internal and external stakeholders, identifying opportunities for process improvements, and maintaining accountability. Analysts are integral to the effective operation of the Global Business Services (GBS) Delivery Centres, contributing as high-performing team members within the end-to-end process workflow.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Essential Responsible Areas:</strong></span></p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Follow up with customers regarding outstanding invoices in a timely and professional manner. </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Maintain accurate and organized records of customer issues and interactions. </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Monitor and resolve payment discrepancies efficiently and accurately. </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Investigate the root causes of issues by collecting and analysing data, and determine effective resolutions in a timely manner. Escalate issues to appropriate stakeholders as necessary. </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Serve as the primary contact for daily operational tasks, including responding to inquiries, resolving issues, and providing relevant analysis. </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Engage constructively with team members and internal and external customers to ensure high-quality service and outcomes. </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Foster a collaborative team environment by promoting teamwork, accountability, effective communication, and supporting additional project initiatives. </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Proactively identify process inefficiencies and recommend improvements to enhance operational performance and quality. Participate in process improvement initiatives as appropriate. </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Comply with organizational standards, maintain accurate records and documentation, and follow Standard Operating Procedures (SOPs) to ensure compliance with SOX and other regulatory requirements, where applicable. </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Perform additional responsibilities related to the above tasks as assigned by the employer. </span></li> </ul> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Region Specific Responsible Areas:</strong></span></p> <p><span style="text-decoration:underline;font-family:arial, helvetica, sans-serif;font-size:10.0pt">Business Capability Departments:</span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Account to Report:</strong> Process Accounting Transactions – see associate accountant role</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Customer to Cash:</strong> Accounts Receivable: Customer collections role, heavy external customer facing.</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Source to Pay:</strong> Accountants Payable: Process purchasing activities and payments to vendors. Internal customer facing role.</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Plan to Deliver:</strong> Supply chain processing activities.</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Hire to Retire:</strong> Employment processing activities.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Position Requirement & competencies:</strong></span></p> <p><span style="text-decoration:underline;font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Professional & Education Qualification</strong></span></p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Bachelors degree in Business or related field; equivalent work experience in functional area may be substituted </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Preferred job related experience in functional area is required.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">+3 years of relevant experience in role. </span></li> </ul> <p> </p> <p><span style="text-decoration:underline;font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Skills</strong></span></p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Strong skills in organization, multi-tasking, consistent accuracy, customer service, effective communication, analysis, problem solving</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Quick to learn new tasks, develop skills, and adopt change</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Advanced language skills to include fluency in English, both written and verbal</span></li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="text-decoration:underline"><strong>Knowledge</strong></span> </span></p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Preferred SAP and/or JDE experience</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Strong proficiency in Microsoft Suite</span></li> </ul><p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Al enviar tu candidatura a Ball, te alentamos a destacar tus habilidades, experiencia y calificaciones que se alineen con el puesto.</span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Ball Corporation se enorgullece de ser una empresa que ofrece igualdad de oportunidades. Alentamos activamente todas las postulaciones, independientemente de raza, etnia, religión, creencias, nacionalidad, ascendencia, estado civil, orientación sexual, identidad o expresión de género, discapacidad, embarazo, edad o cualquier otra característica no relacionada con la experiencia profesional.</span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Ten en cuenta que el puesto publicado puede variar con respecto al descrito en el contrato debido a la estructura local de cargos y a los sistemas globales de Recursos Humanos.</span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">No aceptamos agencias.</span></p>